Disc Makers Reviews 6,848

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 468 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and services received, often highlighting the professional and excellent results. Many people appreciate the helpful and knowledgeable staff, noting their expertise and willingness to assist throughout the process. The customer service is frequently described as outstanding, with consumers valuing the clear communication and quick responses. However, some customers experienced issues with product quality, such as crackling sounds in audio or thinner cover materials than expected. A few reviewers also mentioned a lack of personalized communication regarding delays and defects, leading to dissatisfaction with the updates provided.

What people talk about most

Product

People report positive experiences with product quality. Many customers praise the high quality of the final... See more

Quality

Customers consistently note positive experiences with quality, praising the high-quality final products,... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

Consumers find service to be positive, with many praising the fast, professional, and attentive support... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The communication was perfect throughout my experience, 1st timer and concerned about almost every aspect of this project...not to worry, Trevor was always available and ready to help figure things ou... See more

Company replied

Rated 5 out of 5 stars

The record is very good quality. "Experience"-wise, as a customer overall, I would say this: I notice and appreciate that these are human beings who know what they are doing are manning (and woman-in... See more

Company replied

Rated 5 out of 5 stars

The team is eager to help me get every detail right. Every time I need help, Craig was right there with the answers I needed. Product is pro-level in every aspect. Sound was not coloured in any way... See more

Company replied

Rated 5 out of 5 stars

Auburn Street- Great communication during the set up phase with attention to details. Amazing Team & an awesome project from start to finish! Thank you for your expertise in producing our Album “ AUBU... See more

Company replied


Company details

  1. #5 of 24 best companies in Music Store
  2. #36 of 103 best companies in Hobby Store

Written by the company

Since 1946, Disc Makers has been the leading independent manufacturer of CDs, DVDs, and custom vinyl records for musicians, filmmakers, and businesses. We specialize in CD & DVD duplication, vinyl pressing, replication, and custom packaging, supported by state-of-the-art facilities near Philadelphia, PA. Our services include mastering, graphic design, multimedia authoring, and a wide selection of packaging supplies. Beyond discs and vinyl, we offer posters, download cards, and music distribution. With decades of experience, Disc Makers is your trusted partner for high-quality media production.

At Disc Makers, we guarantee the best prices and your complete satisfaction.

If you are not satisfied with any of our products or services, we’ll make it right. Guaranteed.

If you are not satisfied with any of our products or services, we’ll make it right. Guaranteed.
At Disc Makers, we know that making professional discs can be a significant investment. We want to make sure you’re thrilled with your purchase. That’s why we’re the only disc manufacturer in the world whose discs come with a 100% satisfaction guarantee. If there’s anything about your Disc Makers product or experience that you’re not happy with, we’ll make it right. It’s as simple as that. For full details, please visit http://www.discmakers.com/guarantee

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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Rated 5 out of 5 stars
Disc Makers logo

Reply from Disc Makers

Thank you for the feedback. We appreciate it. Glad to hear you had a good experience overall. We look forward to working with you in the future.

Rated 4 out of 5 stars

Overall Disc Makers did a wondeful job

Overall Disc Makers did a wondeful job, the graphics team brought my vision and ideas to life, and the replication seems to be flawless, thank you. Additionally the majority of the customer team I engaged with was absolutely wonderful, but I did have a bad experience with one in particular who seemed to be annoyed to have to do his job. If it wasn't for that experience (on two separate occasions) I would have rated you 5 stars.

December 31, 2025
Disc Makers logo

Reply from Disc Makers

Thank you for the feedback. We appreciate it. Glad to hear you had a good experience overall.

Rated 1 out of 5 stars

My only encounter with this company is…

My only encounter with this company is the spam email I have received from them.

January 20, 2026
Unprompted review
Disc Makers logo

Reply from Disc Makers

We apologize for any unsolicited email. We value your feedback and will investigate how this occurred to prevent future occurrences. If you could message us your email address, we will be sure to remove your info from our mailing systems.

Thank you for bringing this to our attention.

Rated 3 out of 5 stars

I am a little bit dissatisfied due to…

I am a little bit dissatisfied due to the fact that both my CD and the LP were ordered at about the same time, and yet a month has lapsed in the actual delivery of each. Could you tell me why this is? I would have preferred that both were delivered simultaneously.

January 10, 2026
Disc Makers logo

Reply from Disc Makers

Thanks for the feedback! A member of our team will contact you regarding this matter.

Rated 5 out of 5 stars

THE EXPERIENCE I HAD WAS EXCELENT

THE EXPERIENCE I HAD WAS EXCELENT. ALL OF THE PERSONNEL WENT THE EXTRA MILE IN MANY WAYS AND WERE VERY ENCOURAGING. I WOULD USE THEIR SERVICE AGAIN

January 13, 2026
Disc Makers logo

Reply from Disc Makers

Thank you for the feedback. Glad to hear you had a good experience! We look forward to working with you in the future.

Rated 5 out of 5 stars

Disc Makers created my product and…

Disc Makers created my product and shipped it very fast. Great quality.

January 1, 2026
Disc Makers logo

Reply from Disc Makers

We're happy to hear that your product was created and shipped quickly! We appreciate your positive feedback and are glad about the great quality.

Rated 5 out of 5 stars

Excellent!

Fast turnaround and the music sounds great!!

January 7, 2026
Disc Makers logo

Reply from Disc Makers

We're happy to hear that you are pleased with our fast turnaround. Great to hear that you were happy with the quality of your mastering project! Looking forward to working with you again on your next project!

Rated 5 out of 5 stars

It was fast and convenient

It was fast and convenient. Was able to work with my organizations purchasing system!

December 30, 2025
Disc Makers logo

Reply from Disc Makers

We're glad you found our service fast and convenient and that it integrated with your purchasing system. Thank you for your feedback!

Rated 5 out of 5 stars

Discmakers SoundLab has strike again.

💎Discmakers SoundLab💎 has strike again turning another one of my dull Diamonds and polishing it so that I can compete with the true masters over at Universal 💎, Sony💎 and Warner Music Group💎. 🦅

January 6, 2026
Disc Makers logo

Reply from Disc Makers

Thanks for the kind words Pete! Tom in the Soundlab will be happy to know you're pleased with his work. We look forward to your next project!

Rated 5 out of 5 stars

Thank you Disc Makers

Although it takes a little searching to find blank CDs and accessories for CDs, everything else went very smoothly. I received my package in less time than they had quoted. Everything I ordered was in the box and ready for my use.

December 10, 2025
Disc Makers logo

Reply from Disc Makers

Thank you for the kind review Eddie!

Rated 5 out of 5 stars

Courteous, responsive and helpful, quality product.

The people I dealt with were courteous, responsive and helpful. I asked question after question and they answered them all right away. The CD came out sounding great and the artwork was lovely. There was an error in some extras I ordered but they refunded me for the mistake. I would totally recommend them.

December 20, 2025
Disc Makers logo

Reply from Disc Makers

Thank you for the feedback. Glad to hear you had a good experience!

Rated 5 out of 5 stars

FOLLOW THE SUN

My new album, FOLLOW THE SUN was a sixth production involving Discmakers. From start to finish, through the entire process, Discmakers is attentive, helpful and professional. They do excellent work, top to bottom!

December 23, 2025
Disc Makers logo

Reply from Disc Makers

Thank you for your feedback and loyalty through the years!

Rated 5 out of 5 stars

Best experience ever.

High quality wallet and mastering. Attention to detail on the wallet.

December 17, 2025
Disc Makers logo

Reply from Disc Makers

Thank you for taking the time to send us your feedback. We're happy to hear that you're pleased with the quality of your finished wallets and the mastering work that was done. We greatly appreciate your business and hope to work with you again soon!

Rated 5 out of 5 stars

I loved how my CD turned out

I loved how my CD turned out! They did a wonderful job & when I had an issue a real person with customer service reached out to support. They were very professional and kind. Highly recommend for new and independent artists. :)

December 17, 2025
Disc Makers logo

Reply from Disc Makers

Thank you for taking the time to send us your feedback and for the recommendation. We're thrilled to hear that you're pleased with your finished CDs and the service provided by our Customer Care team was excellent. We greatly appreciate your business and hope to work with you again soon!

Rated 5 out of 5 stars
Disc Makers logo

Reply from Disc Makers

Thank you for taking the time to send us your feedback. We're happy to hear that you're pleased with the quality of your CD project. We greatly appreciate your business and hope to work with you again soon.

Rated 5 out of 5 stars

Good services

Good services. No complaints it all worked well.

December 13, 2025
Disc Makers logo

Reply from Disc Makers

Thank you for taking the time to send us your feedback. We're thrilled to hear that your project turned out well. We greatly appreciate your business and hope to work with you again soon!

Rated 5 out of 5 stars

EXACTLY AS EXPECTED

EXACTLY AS EXPECTED, GREAT VALUE

December 17, 2025
Disc Makers logo

Reply from Disc Makers

Thank you for taking the time to send us your feedback. We're thrilled to hear that the product and service met your expectations. We greatly appreciate your business and hope to work with you again soon!

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