Discord Reviews 1,650

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the app and user experience, citing issues with constant notifications, lag, and a difficult interface. Customers frequently encountered problems with customer service, describing it as useless, unresponsive, and relying on automated replies. The website and social media support were also criticized for being unhelpful and difficult to navigate. Some people were dissatisfied with the company's handling of account security, particularly regarding age verification and the protection of personal information, expressing concerns about privacy and the safety of personal data. Reviewers also mentioned issues with account bans and verification processes, which often led to accounts being locked or deleted without clear reasons.

What people talk about most

Application

Customers consistently express dissatisfaction with the app. Many reviewers report significant issues with... See more

User experience

Reviewers highlight negative aspects of user experience, with many expressing frustration over account access... See more

Customer service

Users describe negative interactions with customer service, consistently reporting a lack of human support... See more

Website

Customers had negative experiences with the website. Many reviewers reported significant issues with account... See more

Social media

Consumers express significant dissatisfaction with social media platforms, particularly Discord. Many users... See more

Based on these reviews

Rated 1 out of 5 stars

I signed up to Discord last week and joined two servers but hadn't got around to posting yet. Apparently that was too much activity for Discord, because a few days later, my account was disabled f... See more

Rated 1 out of 5 stars

banned my account for being underage (im way above 13) and they dont care enough to remove the suspension. they do this to "maintain my safety" whilst theyre letting people who share gore and such di... See more

Rated 1 out of 5 stars

Instead of helping regarding hacked accounts, you just close the tickets and consider it solved?? People don’t need your stupid answer giving same tips, people need actual help? @discord_support @di... See more

Rated 1 out of 5 stars

Deciding this is an absolute mistake. Age verification is not a good idea, especially if our likeness will be used to train AI. As far as I'm concerned Discord are shooting themselves in the foot, as... See more


1.2

Bad

TrustScore 1 out of 5

2K reviews

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Rated 1 out of 5 stars

Scam Artists

I canceled my subscription quite a while ago and have an email from the company confirming that it was canceled and that I would not be charged again. But this month I was charged for the subscription that I canceled a while ago and I send them screenshots.

I contacted them about the charge, and they told me I was not eligible for a refund, even though the subscription had already been canceled. This is completely unacceptable. I canceled the service, yet they still took my money.

My card is locked and my PayPal balance is empty, yet they somehow still managed to charge me. I followed up with a second email requesting a refund, but they have ignored me entirely.

I’ve spoken to several other people who have had the same experience. Their Discord has since been deleted, and I have deleted mine as well. This behavior is dishonest and feels like theft. They should not be supported. They are being called out by a lot of us.

I’m posting this to warn others to be cautious and aware of what appears to be a scam. They will likely respond to this review asking me to contact them, but I won’t, because I already did multiple times, and they refused to refund me and then ignored my messages after my first email.

December 12, 2025
Unprompted review
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Rated 1 out of 5 stars

Experience with Discord Support.

Experience with Discord Support.

Well since 1 star is the minimum, 1 star it is. But even that is to much.

Reaction on a support ticket is fast, still wondering if it's AI or not. But resetting an password because my son for it and was using a school mail address that no longer exists, than you are screwed. While we have all the proof needed and changing the mail address manual, the only answer is.

Get in contact with your old school, well that is not possible. Then create a new account. But no way to get all your server back, since no backup or export is possible. It's all account bound.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

lazy staff

Suspended my account for a server I was in. I appealed and they said they reviewed my content and it violated guidelines...I never spoke in the server or was active in any server I was in. then they banned another account of mine for ban evasion. staff and moderators are lazy as hell

December 4, 2025
Unprompted review
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Rated 1 out of 5 stars

wont allow me to stop them spying on me

1 they changed the settings to not allow me to turn of them spying on and logging everthing i do i my computer and 2 i cant ask for help because the wedsite is in a langue i don't know. i'm currently on vecaton so i presume there fur some stupid reason bassing it on my IP.

December 9, 2025
Unprompted review
Rated 1 out of 5 stars

No moderation

People can steal your identity, distribute illegal material (also violating the terms and conditions), and even if you open a ticket with all the evidence and report it using the in-app feature, they will do nothing.

Hope a new application born.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Basically a scam

Basically a scam. Overcharges and freezes accounts for "suspicious activity" under the following message. Also if public they'd be run straight into the ground. $100 is too much for Nitro.

You’re receiving this message because we detected suspicious activity on your account and believe your account may have been compromised. This can happen if your Discord password is the same password used on another website and that website was hacked, or you accidentally gave your access token to someone else.

December 7, 2025
Unprompted review
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Rated 1 out of 5 stars

Unable to see stats

This piece of shit isn't letting me see the Checkpoint event due to the fact I didn't have some data settings on. This event displays your stats of 2025, which is something I am sure many people would love to see. But if you are like ME, then you cant as you didnt have a setting on? Like what the actual #### is this? Discord gave no warning that you needed that setting enabled to see the event. Even if you try to enable it, IT STILL WONT ALLOW YOU TO SEE IT. Just complete bullshit.

December 5, 2025
Unprompted review
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Rated 1 out of 5 stars

Discord Is A Joke

When you want to share just one video, but you have to pay a subscription to be able to send… it’s ridiculous and a total scam. Especially considering it’s almost $20NZD and definitely not worth spending that much just so I could send one video I wanted to share to some friends.

December 5, 2025
Unprompted review
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Rated 1 out of 5 stars

Awful customer service

Awful customer service. I got a warning from discord for bullying and harassment, for reporting another user. They did not specify what message had caused that warning either. Absolute BS company with the worst customer service I've ever seen.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Discord is horrible you need to pay for…

Discord is horrible you need to pay for everything if someone gifts you nitro it’s useless unless you already have a subscription oh and you can’t get nitro basic that’s not good enough to use soundboards and emojis you need to spend 100$ a year for nitro to get everything you want you have to almost spend 300$ it’s disgusting and such a money grab do not have anyone gift you anything it’s useless unless you already have a subscription

November 29, 2025
Unprompted review

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