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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, often highlighting their effectiveness and value. Many appreciate the quick and efficient delivery service, noting that items arrive promptly and well-packaged. The ordering process is frequently described as easy and convenient, with people finding it simple to get the items they need. Reviewers also find the pricing to be reasonable, especially when considering the quality of the products. However, some customers have expressed concerns regarding product quality, specifically mentioning issues with certain items like the Wonder Scrubs disintegrating quickly or brush bristles bending out of shape. There were also instances where the wrong color product was received, or the packaging was flimsy. A few people also found the delivery charges to be high, and some experienced delays or a lack of detailed tracking information.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the good quality and reasonable... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and prompt delivery,... See more

Quality

Consumers find quality to be ambiguous. Many reviewers praise the good quality, durability, and effective... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and efficient, with... See more

Price

People report positive experiences with price. Many customers praise the great, reasonable, and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Originally purchased the brush in a local supermarket, however, the supermarkets don’t seem to stock any spare brush heads, just the sponges. I was having to replace the whole brush and handle each ti... See more

Rated 5 out of 5 stars

Transaction was straight forward. Have used the washing up brushes before, and would not be without them. Being eighty nine years of age, I have some experience on the subject. Have introduced ou... See more

Rated 5 out of 5 stars

I recently placed an order for the Dishmatic I-Stand Fillable Washing Up Handle in WHITE, but I received a black one instead by mistake. When I emailed the customer service, they immediately sent a re... See more

Company replied

Rated 5 out of 5 stars

Arrived as expected with no problems. The main point about this product it is its quality. I know it is only a dish-brush but the bristles are nice and firm and it lasts a long time. I cannot underst... See more


Company details

  1. Cleaning Products Supplier

Written by the company

Dishmatic was launched in 1985 by EasyDo Products, which was founded in 1968 by the Neumann family. For over 35 years we have been designing, manufacturing, and selling household cleaning tools. Dishmatic was the first fillable and refillable washing up tool which has grown to become a kitchen essential and ‘dish friend’ of choice for millions of households worldwide. We are proud to support UK manufacturing, continuing to manufacture and assemble products at our UK factory in Wellingborough, Northamptonshire.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

196 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Rubbish

Absolutely agree with the last review.
What was once a really good product ruined by cheap manufacture of the sponge pads.
Fall apart after a couple of uses.
Complete waste of my money and the planets resources.
Built in obsolescence taken to the extreme ?

November 8, 2023
Unprompted review
Rated 1 out of 5 stars

The dishmatic pads are now awful

The dishmatic pads used to be brilliant. Recently they have been awful. Washing up liquid leaking even when standing them upright. Have you changed your suppliers?
Thought I'd try the Wonder Wand but the pad just fell off the Wonder Wand after just 8 days!!! Dreadful.

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

Imagine getting excited about pegs

Imagine getting excited about pegs? Yes, Dishmatic pegs! Nothing better than the smell of line-dried, freshly washed clothes....provided they stay on the washing line and don't sail off to the neighbour's garden. These look strong and there aren't any metal springs to go rusty. Ordered direct from Dishmatic and they arrived in a sink-styled box so cute and quirky it made me smile.

They say sometimes it's the little things in life that please and Dishmatic have hit the spot with this product. Who knew that it was possible to get so "tickled pink" about pegs?

June 23, 2023
Unprompted review
Rated 2 out of 5 stars

I bought a dishmatic flower sponge

I bought a dishmatic flower sponge, it started falling apart and leaving chunks of sponge everywhere and I only used it 2/3 times. Should have just got the cheap sponges instead. I was expecting it to be more durable. Really disappointed. :(

May 1, 2023
Unprompted review
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