While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their usefulness and innovative design, often highlighting their effectiveness in daily cleaning tasks. The ordering process is frequently described as easy and convenient, with many appreciating the ability to purchase directly from the manufacturer. Reviewers also commend the promptness and reliability of the delivery service, noting that items arrive quickly and are well-packaged. The pricing is generally seen as reasonable, offering good value for money. However, some people were dissatisfied with the quality of certain products, specifically mentioning issues with bristles bending or scourer pads disintegrating quickly. There were also occasional reports of incorrect items being received, such as a different color than ordered. A few customers expressed concerns about high delivery costs and a lack of detailed tracking information for their orders.

What people talk about most

Product

People report positive experiences with product, often praising the quality, durability, and convenience of... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt delivery, with... See more

Quality

Customers had ambiguous experiences with quality. While many reviewers praise the products as good quality,... See more

Order

Reviewers mention positive feedback about their orders. Customers frequently highlight the ease of ordering... See more

Price

Users describe positive interactions with price, consistently highlighting great and reasonable prices for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Originally purchased the brush in a local supermarket, however, the supermarkets don’t seem to stock any spare brush heads, just the sponges. I was having to replace the whole brush and handle each ti... See more

Rated 5 out of 5 stars

Transaction was straight forward. Have used the washing up brushes before, and would not be without them. Being eighty nine years of age, I have some experience on the subject. Have introduced ou... See more

Rated 5 out of 5 stars

I recently placed an order for the Dishmatic I-Stand Fillable Washing Up Handle in WHITE, but I received a black one instead by mistake. When I emailed the customer service, they immediately sent a re... See more

Company replied

Rated 5 out of 5 stars

Arrived as expected with no problems. The main point about this product it is its quality. I know it is only a dish-brush but the bristles are nice and firm and it lasts a long time. I cannot underst... See more


Company details

  1. Cleaning Products Supplier

Written by the company

Dishmatic was launched in 1985 by EasyDo Products, which was founded in 1968 by the Neumann family. For over 35 years we have been designing, manufacturing, and selling household cleaning tools. Dishmatic was the first fillable and refillable washing up tool which has grown to become a kitchen essential and ‘dish friend’ of choice for millions of households worldwide. We are proud to support UK manufacturing, continuing to manufacture and assemble products at our UK factory in Wellingborough, Northamptonshire.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 4 out of 5 stars

Good washing up system

It's a very good washing up system. The low friction pads are good most items, far better than a brush and better at reaching 'into'. The green pads are good for pans etc. The handle makes it just more convenient.

The colours? Oh heavens the colours. They clearly think that all washing up is done by women who want to use kit with pastel girlie colours. Half the population lives alone, and they are the people most likely to not have a dishwasher, so how stupid is that? Do I really want bright pink stuff in my kitchen? No, ta very much.

I can't see married blokes going for pink either. Herself would find that she's doing the washing up until she puts it right.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great Green Alternative

Great product as this is a very 'green' alternative to the traditional 'wash-up' brush as the handle is re-usable and brushes easily replaced. Also, the shape is excellent for cleaning.

March 30, 2026
Advertisement
Advertisement
Rated 5 out of 5 stars

I originally found the Dishmatic… Dishmatic Essentials Clean 'N' Sparkle Pads

I originally found the Dishmatic Essentials Clean 'N' Sparkle Pads in a retail store. Since then I could not find these in my area so I started to buy them from Dishmatic direct. This is fantastic pad, just the right size, has excellent durability, and I just will not use anything else. The company have provided an excellent postal service for these, the delivery is always fast, so thank you Dishmatic!

February 26, 2026
Advertisement
Rated 1 out of 5 stars

Dishmatic- Deliberate or Incompetent Poor Quality?

After years of satisfactory quality, Dishmatic refill pads have now deteriorated to a point where poor quality appears to be a sales strategy - the faster the pads fall apart, the more you have to buy to complete the same number of washes! I complained to Dishmatic (Easy Do Ltd in the UK) and without question or comment, they shipped a complimentary pack of replacement pads - which then fell apart at the same rate. I’ve had actual experience of a case of deliberately engineered short-life automotive parts which, when exposed, led to criminal convictions of the perpetrators. When you check the reputation of other products produced by the Libman family of companies, of which Easy Do is one, you find very similar complaints - 'used to last, now doesn’t, costing more'. The guiding entities behind these products are either experiencing a terrible run of bad luck in their product inputs or manufacturing, or someone decide to drop quality, and shorten the service life of products as a shortcut to higher sales and profits? Have now switched to CHUX brand washer pads - for GOOD!

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Quality product efficiently supplied

Arrived as expected with no problems.
The main point about this product it is its quality. I know it is only a dish-brush but the bristles are nice and firm and it lasts a long time. I cannot understand why the bristle head refill is no longer available in Waitrose or anywhere else I have checked. At least I can get it from Dishmatic so I have stocked up.

January 29, 2026
Advertisement
Rated 5 out of 5 stars

Great

Great. Can't find my favourite dish sponges in any stores near me, but thankfully I can order direct from Dishmatic. Always good service and quick delivery from them. Thank you

January 29, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look