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Rated 2 out of 5 stars

Worst living experience in 38 years of living. House was inspected and they only listed minor problems. After moving in, all sewage lines backed up, every water pipe in the house leaked, the main shut... See more

Company replied

Rated 1 out of 5 stars

Everything went well to move in until our home was flooded during hurricane Ian. Took forever (2+ months) for them to get contractors out to repair. House was torn up for months. No functioning bathro... See more

Company replied

Rated 2 out of 5 stars

The agent I was assigned was awful. In the entire process I never met her nor did any kind of face to face meeting. She failed to show up to showings or inspections. She would give us inaccurate... See more

Company replied

Rated 1 out of 5 stars

Went from closing to being evicted in the middle of December right before Christmas. The worst company I’ve ever worked with. After the appraisal came in lower, our down payment that was supposed to b... See more

Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Real Estate Agency

Written by the company

Meet Divvy. Find your dream home, move in now, and rent with built-in savings for your down payment. Our program is designed for you to become mortgage-eligible in 3 years or less.


Contact info

2.1

Poor

TrustScore 2 out of 5

223 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Don’t use them

Payment will increase significantly, not helpful

January 30, 2023
Divvy Homes logo

Reply from Divvy Homes

Hello, we apologize for any inconvenience this may have caused. Please note that our rental payment policies are disclosed to our clients before they finalize their decision to rent a property. We provide a clear outline of the rent payments for a period of three years, and only proceed with the client's approval.
If you have any concerns or questions regarding your monthly payments, our operations team is always available to provide assistance.

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Rated 1 out of 5 stars

DIVVY Homes is the WORST

DIVVY Homes is the WORST, and an UNSAFE experience that I have dealt with. The rental permit wasn't addressed for months. The electrical burning smell was NOT addressed; all with phone and EMAIL notifications, which were acknowledged, but no intervention occurred. DIVVY employees are the poorest communicators in ANY professional organization that I have EVER dealt with. Their assurances are empty promises.

January 1, 2023
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Reply from Divvy Homes

Hello, we're sorry to hear of these issues and would like to assure you that our repairs and maintenance team is here to help. They will be reaching out to you shortly to gather further information and address your concerns.

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Rated 5 out of 5 stars

Best blessed experience ever

Best blessed experience ever
Kevin Haggerty
Is one of the top of the line
real estate brokers
Kevin is professional and Kevin Cares he makes sure you are
Treated with the most respect and
Ensures that you get what you are looking for
Hallelujah Thank you Jesus
Kevin is an asset to the company

June 26, 2022
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Reply from Divvy Homes

We're happy to hear you had a great experience with our realtor, Kevin. We truly appreciate your positive feedback. Thank you for the review!

Rated 3 out of 5 stars

My experience with you was not the…

My experience with you was not the greatest. It took to long to get in touch with someone when there was a problem. Then when I did get in touch with someone it was always an excuse on getting the problem fixed or you say we don't deal with that kind of issue.

September 26, 2022
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Reply from Divvy Homes

We apologize if your experience working with us has fallen short of your expectations. To allow us to better understand your concerns, please reach out to us via email and provide details about your experience. Thank you for bringing this matter to our attention.

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Rated 5 out of 5 stars

Our realtor was really amazing

Our realtor was really amazing. Helped us get everything we were looking for to find the perfect home for our situation.

July 4, 2022
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Reply from Divvy Homes

It's fantastic to hear our realtor was a big help! Congratulations on finding your perfect home.

Rated 5 out of 5 stars

helping in the time of need

My agent was excellent and very patient with me. She walked me the everything and she made sure I understood the process. DIVVY was also very good. They gave me a second chance to find a home when I did not know where to turn. All in all I am very grateful

November 1, 2022
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Reply from Divvy Homes

Thank you for the review! We're glad we could help.

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Rated 4 out of 5 stars

Finnie Family First Home

This is our first home. The agent who helped to process the paperwork was so helpful and informative. And the consequent teams that reached out to aid in the closing process were very respondent as issues in closing details, dates, and other information came through and would need our response. A couple hiccups happened here and there with the Home Evaluation findings and steps for paying fees but we were very satisfied with the process. And we are enjoying our home. Thanks Divvy Team

November 4, 2022
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Reply from Divvy Homes

Thank you for the review! We appreciate the feedback as we continue to strive for improvements.

Rated 5 out of 5 stars

Awesome

My experience was awesome and wonderful!

November 19, 2022
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Reply from Divvy Homes

Thank you for taking the time to provide a review! We're happy we could assist.

Rated 3 out of 5 stars

The purchase process was great

The purchase process was great, The inspector missed some major problems and in the past 3 months they have not been resolved. The contractors that they have retained, most don't show up to the appointments, but a few were pretty good about keeping to their word. I am still waiting to be able to use the house fully. It's taking some time.

January 30, 2023
Divvy Homes logo

Reply from Divvy Homes

Hello, we understand the significance of prompt and reliable repair services. We apologize for any inconvenience you may have experienced and are committed to resolving the matter in a timely manner. Our repairs and maintenance team is actively reviewing the status of your repairs. Thank you for bringing this to our attention.

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Rated 1 out of 5 stars

Ooof- where to begin?

Ooof- where to begin?
I truly rarely write negative reviews for companies, I have a high tolerance for mistakes and tend to give the benefit of the doubt. But our experience with Divvy has been just awful from start to finish.
I am a top producing Realtor in a major metro area. My friend from college called up- his family is living in a Divvy home and they were approved to move to another home within the program.
I set to work helping them find a new home. Divvy made the process literally an IMPOSSIBLE task. With the "shifting market" I don't think they WANT to buy any homes. Their criteria standards were completely unreasonable, they would disqualify every possibility after my clients got excited about it, because of something ridiculous, and not even entertain the possibility of fixing it or having sellers address it.
They want only the "best quality homes", yet had us working with a very low budget. It was totally confusing trying to figure out which homes actually worked with their "calculator". Then.. they would only offer 10-20% below asking on any home you might miraculously manage to find. This is not something that works here- we are still experiencing a severe inventory shortage, seeing multiple offers at times, and homes are receiving a solid 94% of asking across the board.
Divvy's communication was so bad to the point of being comical...no one had ANY idea what anyone else was doing or telling us. None of the information matched. You never spoke to the same person twice, and got to start over anew with each person who had no idea of the history.
We finally got down to our LAST 2 options for homes in the area. I spent hours collecting information to frontload to Divvy, so that we knew BEFORE we went to see them whether they would qualify for criteria an whether they met the calculator budget numbers.
Of course.. my clients got their heart set on one, only to find out after seeing them that they didn't even come close to qualifying for the needed amount to make an offer.
I could go on.. and on.. and ON. We politely and clearly expressed our issues at every step of the process, and no one took any meaningful action to address any of it.
My poor clients are so disheartened that they are leaving Divvy and plan to lease for a while and shore up their finances to go the conventional qualifying route, even though they are forfeiting money to do so.
I really wanted Divvy to be a useful tool that I could offer to clients going forward. However, I am now bent on making sure that EVERYONE in the Real estate sphere knows to stay far, far away from this utter hot mess of a company.

January 22, 2023
Unprompted review
Divvy Homes logo

Reply from Divvy Homes

Hi, thank you for your candid review, and we apologize that Divvy Homes didn’t end up being the right choice for your clients at this time.

Here at Divvy Homes, we aim to make home ownership more accessible, especially for those who may be looking for an alternative to a traditional mortgage. While we would love for the Divvy program to work for everyone, please be aware that all of our applicants must meet our minimum credit requirements to be approved, and the homes for consideration need to meet our minimum purchasing requirements.

For instance, if an applicant has lower credit, this may affect the budget they are eligible for through our underwriting standards; or a home that has major structural issues may impact our ability to make an offer.

We’re here if you ever want guidance on our program or offering, and we appreciate you giving us a try. For more information, we encourage you to review our Help Center at https://help.divvyhomes.com/

Rated 3 out of 5 stars

Good company with issues

My experience with divvy has been ok. We started our journey with divvy back in September 2022.a They paired me with a really good realtor. But my dislike is that there were homes that i put in for that they low balled the heck out of. There was one house i tried for that was selling for $120k but the gave an offer of $100k. The seller decided to walk away because divvy wouldn't move from that figure. The other thing divvy has going on is communication. I like to text but not all the time especially on important business matters. I would call but they perfer text. I understand that its busy from time to time but on some things you just need someone to verbally explain and break stuff down that cant fix in a text. Lastly the portal system used online needs an update of some sort. There were times i couldn't view documents due to constant errors or mysterious payments coming up on my side of the system saying it needz to be paid but not on their side. Also the inspector for my house is like a beast at his job. Which can be good but not all the time. I talked with the seller of our new home and the things this man did i would be writing about here all day. Overall divvy may have its issues but so far it is a good company trying to do things to help people.

September 12, 2022
Divvy Homes logo

Reply from Divvy Homes

Hello, we appreciate you taking the time to provide feedback!

Divvy Homes takes a comprehensive approach in evaluating a home's value by considering multiple factors, such as recent sales data, local market knowledge, and current real estate trends. Our bidding strategy is based on this evaluation and is designed to make a competitive offer for your dream home. Although securing the perfect home may require multiple offers, we are dedicated to helping through the process and are here to support our clients with any questions along the way.

We understand that prompt support is essential and apologize if you experienced wait times on our phone lines. To better serve you, we offer support via email and text in such instances.

We are continually working to improve our customer experience and are pleased to inform you that we have recently upgraded our client portal to provide a more streamlined and user-friendly experience. We hope these improvements addressed the concerns raised in your review.

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