Dixon Commercial Investigators Reviews 

A girl named Stacey called with a debt I had forgot about. When she first called I was stressed. She calmed me down set up a very reasonable and doable payment plan and was even able to waive some interest for me. My debt was not sent collections and didn't effect my credit. I had to speak to Stacey a few different times always helpful and friendly.

Its a scam. They take money and dont even call a debtor.

We have been working with Dixon Commercial Investigators for a few years now and are very pleased with their services and high success rate. Their diligence and perseverance have paid off on several of our delinquent accounts both domestic and in the USA.
We will continue to retain Dixon Commercial Investigators as our credit management specialists and would highly recommend them.

This is a scam as scam could possibly be. There is nothing that this company will do for you to recover your money. They are in the business to collect massive membership fees and then do NOTHING! You are better chase your debtors yourself and even if you are unable to recover the money, you won't be on the hook for never-ending upselling that they push you to suck up even more money out of you, and give you back nothing.

I decided to try a collection agency after stressing myself out trying to chase my customers. I have received sales calls from Dixon Commercial Investigators in the past, and decided to try it out. Its literally like having another employee working for you. I am very happy with my decision.

Pleased with the over all service, only issue I had was resolved and explained. They did make good on the Guarantee that they offer. It states that they will recover ten times what it costs you, It did take about 9 months.

Whatever you do, do NOT, I repeat, do NOT do business with this company. Our experience with them was horrendous.

Not a single penny was collected by them, no proof of working the files ever provided, employees have extremely demeaning tone when you ask for any kind of supporting documentation for the work they say they did. Nor do they provide "coupons until they do collect" as per their contract.

And then the owners make fake 5 star reviews...just look at the names...what a joke.

Excellent collectors and customer service. Help collected the money owing. Highly recommend Dixon Commerical Investigators.

I signed up with Dixon about 5 years ago. Success has been decent. They collected about half of what I submitted in a few months. Pretty good overall. Then last week, I randomly received a check in the mail. I haven't submitted anything new in quite some time so I was confused at first. But it turns out it was one of the original files I submitted. After 5 years, they were still working on it, and still recovered.

Working with this company to collect on my past due accounts was a wonderful experience... I would recommend this company

Certainly wish there was a way to give zero or negative stars!!!

Do NOT deal with them. Every bad review is true imo. We have same horrible experience with them and deeply regret ever selecting them.

Leave a true review of your experience and u will be threatened with legal action for "slanderous" review. You will be treated worst than any debtor while you are a paying customer (even on accounts they never collected on). They will try to say you breached the contract for reasons not listed on the contract. And omg, the tone, even after giving S.C. (hope you reading this) a chance to refresh n reset, poor girl cannot do it. I fear therapy is needed for alot of their employees on daily basis.

I found this company on line, like most people would. Wasn't sure who to get because this was my first time. Well people let me tell you, I can not believe what this company does. Slow as molasses on freezing cold January day to call you about anything. Don't return calls fast enough. You better remember who you talked to and their extension or else you're screwed. I can tell you honestly don't get them, trust their reviews. Been 8 months as of now and not much communication unless I call them. Extremely disappointed with them. Save your money!

Promise made in May 2022: Accounts listed over three hundred dollars are collected at only ten percent with guaranteed results. 1,011.35 was paid towards this service. I am not demanding a refund, as the service was not provided, following their guarantee. Further, I have recieved an invoice for the ammount of $6591.99, with no explaination, no one is reachable and still no service has been provided. Emails have been sent to inquire with no response. When I called on July 17, 2023, I was told to email customer service and there was no one there who could help me. I was repeatedly given the line that 'I am just the receptionist.' and that there apparently no one in management to take a call. The company is a complete scam.

If I could give them a negative star rating I surely would. They are horrible to deal with. They have zero customer service. I am sorry I ever signed up to deal with these incompetent people. Never again! My suggestion would be to do you own collecting as these people are useless and do not pay up what they owe.

Not only are they generally incompetent, but many of the people working here are literally stupid.

Scammers that won't have anyone besides the person scamming reach out. Not even sure if it's a real company

This company is a SCAM . They've collected money from accounts they have been paid from . We have yet to have received a single cent. You can NEVER get a hold of anyone . They pull the "cheque is in the mail. STAY AWAY from this company.

Thieves. They sign you up with their "subscription plan" to collect money for you and then stop answering your emails or phone calls.

These people will promise you that they will get your money. They won't. They "guarantee" they will get your money. They won't. They exist on the money you pay them to do the work. Don't be fooled. They were told by my debtors lawyer to "cease and desist" and they did. When I asked about the guarantee they laughed. By the time I realized this was all BS it was too late to sue the debtor.

Extremely bad client service. They get you with the sales pitch and then when it's time to collect the money they have collected that is OWED you, you have to wait almost a year. There is no one to talk to in the customer service end and if you do actually get someone to respond to you it is through email and it's a bunch of nonsense that is not helpful to your inquiry.