Dixons Plumbing and Electrical Works Ltd Reviews 41

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Bobby's unreliable & cheats you. He came out, the work was discussed at length, he fiddled with a fixture, & said he'd return in 2 weeks. He returns no phone calls. When you call, his mother is cluele... See more

Rated 5 out of 5 stars

Fantastic service, quick & correct assessment. Aidan came back with a bright shiny new kitchen tap! Excellent can do attitude, fitted it quickly, (fixed the cupboard door at the same time) cleaned &... See more

Rated 5 out of 5 stars

Efficient, clean job moving and replacing our gas boiler. We had a slight issue after the work, something had been missed. But once I contacted them, they returned and completed the work no problem.... See more

Rated 5 out of 5 stars

I had a new combi boiler (from an old standard system) and a shower fitted by Jay and Aiden at Dixons. The whole process from start to finish was brilliant. Jay came round and did an assessment, expl... See more

Company details

  1. Plumber

Written by the company

We provide plumbing, heating and electrical services in Milton Keynes. We provide a first class service and provide free quotations with fair pricing.


Contact info

4.1

Great

TrustScore 4 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bobby's unreliable & cheats you

Bobby's unreliable & cheats you. He came out, the work was discussed at length, he fiddled with a fixture, & said he'd return in 2 weeks. He returns no phone calls. When you call, his mother is clueless & dim, & said he works for the wealthy. There is no accountability & it is useless to even call. Then he sends me a bill - this cost me $200 for zero effort, a ton of frustration from no returned phone calls nor work done despite paying him, & was highway robbery.

November 10, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great work from excellent plumbers

Highly recommended. Numerous jobs done by these guys. Great initial experience with jay, very professional, thorough and fairly quoted considering the finish has always been above and beyond.Which is why i repeatedly use their services where I can, if they’re not already fully booked. Brilliant team, outstanding work, good prices. A++++++

January 6, 2025
Unprompted review
Rated 4 out of 5 stars

Bathroom renovation

Bathroom renovation. Excellent bathroom fitter. Friendly tidy and helpful. Attention to detail is 100%. The team helping were a lovely bunch of lads. A very busy company.

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

New home renovations

Punctual, polite, efficient, good value and great communication before and after, special thanks to Billy, Aiden and Ryan. We recently moved house and have a number of issues to sort out, plumbing, heating and electrical. I've been so pleased with the quality of the service from Dixons they will be my goto plumbers and electrical engineers.

November 18, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

A great company to deal with.

Dixon's have just completed the second refurbishment project for me which included new designer radiators, electrical alterations,decorating and flooring. I had the work done as a result of being so pleased with the first job they did for me last year. Once again they were easy to deal with and the quality of the work carried out was excellent.Work was carried out on time and with minimum disruption.Communication was excellent throughout.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient and resposnsive.

Efficient, clean job moving and replacing our gas boiler. We had a slight issue after the work, something had been missed. But once I contacted them, they returned and completed the work no problem. I think that's the sign of a good company, how they deal with customer issues. Would definitely recommend them and if needed, will use them again.

April 18, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Tap replacement

Communication before the plumber arrived was good. The job turned out to be trickier than expected, but the plumber coped very well and completed it in good time and to a high standard.

January 6, 2024
Unprompted review
Rated 5 out of 5 stars

Water leak

Quick fix after call, although can communicate better through emails or with my parents in the house.

December 12, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service

Very prompt response within one week of initial visit. Marcus was really helpful. Thorough investigation and then took time to explain to me the issues and how he could/ had resolve them. Excellent service.

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

Really good service from estimate to…

Really good service from estimate to finishing the job everyone connected to it was respectful of the property and my circumstances they cleaned up as they went along left everything as it was when they arrived they did the job in the time they said and a really good job as well very professional highly recommend

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

Always professional

The team at Dixon's are always very friendly, polite and professional. Been using them for a number of years, predominantly for boiler servicing, and will continue to do so.

November 27, 2023
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look