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DiYshop.co.za Reviews 

70
•
TrustScore 4.5 out of 5

4.4

Hardware Store
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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient delivery process, highlighting that online shopping and shipping consistently run smoothly. Consumers also deeply appreciate the affordable pricing, helpful support, and high quality of the products received. However, some customers also noted serious issues with delivery delays and missing items from their recent purchases. A few reviewers experienced frustrations when they received incorrect products or had to wait significantly longer than expected for packages to arrive. People specifically mentioned waiting weeks without receiving their items or getting incomplete orders despite paying in full.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Product

Users describe positive interactions with product, noting that items arrive exactly as advertised and work... See more

Service

Reviewers mention positive feedback about service, expressing high satisfaction with how quickly orders are... See more

Order

Reviewers highlight ambiguous aspects of order, with customer opinions divided on their experiences. Many... See more

Price

Consumers find price to be very positive, praising great and keen pricing across products like chimney pipes.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was a flawless experience from the online shopping , paying to delivery which arrived a couple of days earlier than expected. Thank you for a great service. Product was exactly what I ordered.

Rated 5 out of 5 stars

Very helpful Eddy is good salesman and was very helpful My order I received in 3 days and Iam from Lambert's bay West Coast. The goods were flute chimney pipes for my Dover wood stove and good pr... See more

Rated 5 out of 5 stars

Goods were delivered quickly, considering they had to travel from Witbank to rural Northern Cape.

Rated 5 out of 5 stars

Will buy again in future from this company!!!!!!! Good quality and for such a long distance delivery did not take long. So happy

Company details

  1. Hardware Store

Information provided by various external sources

Our independently owned hardware store is proud to deliver the kind of personalized service and help you simply won’t find in larger chain stores.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

70 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(70)

62 reviews in the last 12 months

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Rated 3 out of 5 stars

My order was delivered

My order was delivered. It took some time and there was no communication in the interim to ease the fear of being defrauded. Cash is king and so is communication. I still wish the DiYshop triumph and ALL the success! Grow and be Proudly South African. We need you!

March 31, 2026
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Rated 1 out of 5 stars

DIYshop uses DSV couriers

DIYshop uses DSV couriers, they delivered the package to the wrong address. DSV customer service is poor to say the least and I reported the lost package to DIYshop,they only sent a mail to DSV, no urgency too assist in finding the package from both parties. DIYSHOP I think your must resend the goods and then battle with your chosen courier to get the lost package back.

March 2, 2026
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