Got a Pocket4P a few days after launch - I usually buy from Amazon (got Prime) but there was no stock. There was no stock anywhere but DJI retail so I decided to take the plunge buy straight from t... See more
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Review summary
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I was very impressed with the speed in which I recieved this ‘in demand item’. I wasn’t expecting it until mid September though mine arrived mid August. I also had to change delivery address at the... See more
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I needed some advice on what camera to buy. I went and was helped by Marcella who was very knowledgeable and she helped me to narrow down my options to 2 choices. There was no sales pressure. I return... See more
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Very knowledgeable shop staff; whilst we had dome some research and were confident I what we wanted, he took the time to go through the various DJI options & models with us ensuring that we bought th... See more
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Company details
Written by the company
Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.
Contact info
WSF House, Unit 3D Parkroad East, NG14 6LL, Nottingham, United Kingdom
- 0800 058 4109
- info@dji-retail.co.uk
- dji-retail.co.uk
4.6
Excellent
6K reviews
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What a brilliant upgrade the Osmo 8P…
What a brilliant upgrade the Osmo 8P is!
(It replaced my Osmo 6)
Brilliant service as always from DJI - always the best deals, packages and loyalty incentives.
July 25, 2026
Reply from DJI | Hasselblad
Hi Mr Tony Penman,
We're so happy to hear you're enjoying your Osmo 8P upgrade and appreciate your kind words about our service and loyalty incentives. Thank you for your continued support!
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Mr G Morrison,
We are so happy to hear that you found our team friendly, knowledgeable, and patient. Thank you for sharing your positive experience with us!
DJI | Hasselblad Customer Care Team
I'm still reading the guide tutorial online not using…
I'm still reading the guide not using yet
July 12, 2026
Reply from DJI | Hasselblad
Hi Evelena Armogenia,
We appreciate you taking the time to leave a review. We hope you find the guide helpful once you start using it, and enjoy your product(s). If there's anything that you might need help with then please don't hesitate to reach out.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Geoff Straw,
We're delighted to hear that you appreciate our products, prices, and quick delivery. Thank you for your wonderful feedback!
DJI | Hasselblad Customer Care Team
It was a straightforward process from…
It was a straightforward process from start to finish. Thank you
July 11, 2026
Reply from DJI | Hasselblad
Hi E Etorma,
We're happy to hear that the process was straightforward for you. We appreciate your positive feedback!
DJI | Hasselblad Customer Care Team
Very quick delivery
July 23, 2026
Reply from DJI | Hasselblad
Hi Gillan Williams,
We're so pleased that your delivery was very quick and to satisfaction. Thank you for your lovely feedback.
DJI | Hasselblad Customer Care Team
Awful experience
Awful experience. Website said 1 hour, pick up from store. Ordered it and then i noticed on my online account it changed to available next day. The next day came and i heard nothing so i went to the store. They told me they only get a delivery on a Wednesday (this was Saturday) so 1 hour turned into 5 days. The Wednesday came and still no communication. I contacted them by email to be told it was going to be another week. No apology or anything to make this right. Don't bother. Order off Amazon and get it delivered same day. No wonder the highstreet is dead.
July 10, 2026
Unprompted review
I am happy with your product
I am happy with your product. We were waiting 2 months of Avata 360 lens and you had lucky ones inside and very quickly with delivery that took media market or DJI shop months.
July 9, 2026
Reply from DJI | Hasselblad
Hi paul van leeuwen,
We're so happy to hear that you are pleased with your purchase and that we could provide the Avata 360 lens so quickly! We understand how frustrating long waits can be, and we're glad we could deliver promptly. If there is anything we can do to improve our services then please feel free to share your feedback.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Darykie Molina,
We appreciate your feedback regarding the visibility of the total payload. We are always looking for ways to improve our services. Thank you for taking the time to leave us a review, regardless.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Barry Kennedy,
We're so happy to hear that our communication and updates met your expectations! Thank you for your kind words.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi who,
We're delighted to hear that you experienced polite and speedy service. Thank you for your positive feedback; we truly appreciate it. If there is ever anything that we can do to improve our services, we are always very open to feedback. Thank you again!
DJI | Hasselblad Customer Care Team
Yet again, delayed delivery
Customer service team are really nice and helpful but I have placed 2 orders with DJI now and both haven’t arrived when supposed to. Because a signature is required on Delivery, I have to make plans to be at home so when it doesn’t arrive, it’s a big problem.
July 21, 2026
Reply from DJI | Hasselblad
Hi John Hayes,
We appreciate you sharing your experience. We understand how frustrating it is when deliveries don't arrive as expected, especially when you've made arrangements to be home to sign for it. We have taken your feedback onboard and would like to take this opportunity to reassure you that we are always open to new ways to improve our service. We would be very happy to look further into this for you, should you wish, you're welcome to send some more details over to us at info@dji-retail.co.uk and we'll see to this promptly. We may be limited to what we can look into, so it may be worth also escalating this with the courier that this concerns.
DJI | Hasselblad Customer Care Team
Purchasing my first drone was easy
Purchasing my first drone from this store was incredibly easy. It gave me peace of mind knowing I was buying from a legitimate DJI retailer. They provide all the aftercare and support needed for a beginner, which was exactly what I looked for. To top it off, they offered the best deal online.
July 21, 2026
Reply from DJI | Hasselblad
Hi Nikki,
We're so glad to hear that your first drone purchase was easy and reassuring! Providing excellent aftercare and support, especially for beginners, is very important to us. We appreciate you recognizing our commitment to offering great value and service. Thank you for your wonderful feedback!
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Julius,
Thank you for taking the time to leave a review, we truly appreciate it. We're glad to hear your experience has been so good.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi John Critchley,
We're delighted to hear you received excellent service and that your DJI products were delivered quickly. Thank you for your positive feedback!
DJI | Hasselblad Customer Care Team
Amazing Service Great Product Very Precise and quick Delivery
Absolutely Best service very precise and organised everything on the time and next day delivery super fast.
Good product quality and well organised.
Thank you.
July 20, 2026
Reply from DJI | Hasselblad
Hi Davide V.,
We are so pleased to hear that you had such a positive experience with our service and product quality. It's wonderful to know that everything was precise, organised, and that you received your delivery so quickly. Thank you for your kind words!
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Marc,
We're really happy to hear that you're enjoying your camera! Thank you so much for your lovely review.
DJI | Hasselblad Customer Care Team
Great bit of equipment only problem has…
Great bit of equipment only problem has been pairing my camera to my mobile
July 20, 2026
Reply from DJI | Hasselblad
Hi customer,
We're so glad you're enjoying the equipment! We understand that connecting your camera can be tricky, please don't hesitate to reach out to DJI support on 02076603037, should you need any help or support. Thank you for sharing your review with us, we greatly appreciate it.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Ian,
We are so glad to hear that you had such a positive experience with us. We truly appreciate your lovely review and recommendation.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Terry Langford,
We're glad you enjoyed your experience and our staff were able to provide the knowledge needed. We appreciate your positive feedback!
DJI | Hasselblad Customer Care Team
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