I love the products, but the DK customer service could be better. The number 49121411 can not be called, and nobody is answering when I write on the contact form. I had an important update on deliv... See more
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See what reviewers are saying
Their selling point is providing the right bra size, but it stops there. I was trying to figure out the right size for shapewear, and even after three emails with customer service and contradicting si... See more
Only good things to say about my purchase with Triumph... User friendly/beautiful website, lovely products to choose from, easy purchase process, delivered at home as requested... I am buying again th... See more
My Worst experience online ever. I placed an order, got a message to say it was delayed in sending it to me - okay. Then evri ( the Worst UK courier you can use!!!) tried to deliver - no luck, so I've... See more
Company details
Information provided by various external sources
Triumph er en verden fuld af forførende lingeri, lækkert hverdagsundertøj, højt specialiserede produkter, samt nattøj og moderne "casual-wear". Som er af verdens førende undertøjsmærker, er det vores erklærede mål, at være førende indenfor produktudvikling og vi arbejder til stadighed på at udvikle vores produkter til glæde for vores forbrugere.
Contact info
Frydenlundsvej 30, 1. sal, bygning H, 2950, Vedbæk, Denmark
- +45 49 12 14 11
- nordicorders@triumph.com
- dk.triumph.com
2.1
Poor
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
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FAILED TO DELIVER
FAILED TO DELIVER
CASUED LOTS OF STRESS AND ANXIETY
NO GOOD WILL OFFERED
April 17, 2020
Unprompted review
Everything as it should be
April 4, 2020
Unprompted review
I am appalled with Triumph I really am
I am appalled with Triumph I really am. I was treated to three expensive bras last christmas and over the course of the year each one of them has broken , one strap has snapped. Triumph have suggested this is my fault !!! Saying the strap adjuster is not in the right place !! How ridiculous and how would they know ? Only offering to send out a replacement black bra nearly three months later I usually go for cheap underwear that has always served me well. Will never purchase their products again. Such poor uncaring customer service.
December 20, 2019
Unprompted review
Super service
November 26, 2019
Unprompted review
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Super kvalitet og god service
September 5, 2019
Unprompted review
nice products and service
September 3, 2019
Unprompted review
Beautiful underwear terrible customer…
Beautiful underwear terrible customer service take weeks to refund. When you do manage to speak to someone they are incredibly rude, absolutely no customer service told me it was my problem I hadn't received my refund to listen and not talk. They do not like you calling them if you try to email you just get s generic email without order numbers on, please beware you will wait ages for a refund.
June 13, 2019
Unprompted review
Fin service og levering.
June 11, 2018
Unprompted review
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Efficient and quick service
Efficient and quick service, no problems whatsoever.
May 5, 2018
Unprompted review
customer service nonexistent
Like their products but their customer service is as good as nonexistent, don’t reply on any requests sent by mail it is ridiculous.
May 1, 2018
Unprompted review
Super handel.
January 15, 2018
Unprompted review
Reply from Dk Triumph
Hej Liselotte,
Tak for din feedback. Vi er glade for, at du har haft en god oplevelse hos os.
Venlig hilsen, Triumph
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God og hurtig ekspedition
January 6, 2018
Unprompted review
Reply from Dk Triumph
Hej Sanne,
Tak for din feedback, vi glade for at høre, at du har haft en god oplevelse.
Venlig hilsen, Triumph
God service men dog ked af at telefon …
God service men dog ked af at telefon service foregår på engelsk når man ikke beherske nogle fremmedsprog
Gert Engedal
Gørløse
December 20, 2017
Unprompted review
Reply from Dk Triumph
Hej Gert
Tak for din tilbagemelding. Vi kan sagtens forstå, at du gerne vil tale på dansk angående spørgsmål til din ordre. Det er desværre en beslutning, der er taget i Tyskland, om at denne kundeservice godt kan foregå på engelsk. Vi er glade for at få dine kommentarer, da det netop er sådan, at vi løbende kan forbedre og optimere vores kundeservice.
Venlig hilsen, Triumph
Super tibud og super service :-)
October 12, 2017
Unprompted review
Reply from Dk Triumph
Hej Rikke
Tak for tilbagemeldingen og rigtig god dag
Hilsen Triumph
det er godt at handle Triumph
det er godt at handle Triumph, god servise
September 10, 2017
Unprompted review
Reply from Dk Triumph
Hej Bodil
Tak for tilbagemeldingen og rigtig god dag.
Hilsen Triumph
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Reply from Dk Triumph
Hej Dorrit :-)
Tak for tilbagemeldingen og rigtig god dag.
Hilsen Triumph
very bad experience!
The delivery service is too slow. I returned an item, regularly accepted but they did not give me back the money !!!! I'm very angry!! Bad service, I'm sorry because the products are good but not the service! Please don't trust of they
August 16, 2017
Unprompted review
Reply from Dk Triumph
Please send a mail to nordicorders@triumph.com
Best Regards Triumph/ Norden
Reply from Dk Triumph
Hej Kirsten :-)
Tak for tilbagemeldingen og rigtig god sommer
Hilsen Triumph
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