Dock & Bay towel an absolute game changer. Recently purchased a bundle for whole family for a midweek trip involving lots of swimming. Towels dried really quickly and where fab at drying everyone aft... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Ordering is quick & easy. There is a good choice of colours. I've made three orders & bought tea towels and hair wraps. The tea towels are super absorbent. The hair wraps are also absorbent, lightwe... See more
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They are incredibly lightweight and compact. They fold down small enough to fit easily into a backpack or carry-on. Despite being thin, they’re surprisingly absorbent and dry way faster than normal to... See more
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I was told about these amazing towels. I was sceptical to say the least. However from viewing the web site several times, reading reviews, researching, finally purchased a towel (soon to purchase my... See more
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Company details
Written by the company
Dock & Bay | Makers of the best compact, sand free and quick-drying towels around. And so much more. Shop our unique collections to choose your perfect beach, home, travel & fitness accessories.
Contact info
The Print Rooms, 164-180 Union Street, SE1 0LH, London, United Kingdom
- help@dockandbay.com
- dockandbay.com
4.4
Excellent
837 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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What fantastic towels
What fantastic towels, honestly bought my first lot years ago and still going strong. After a shower, wrap yourself in the towel and its like blotting paper!! Great soakage. Bought them for a Caravan as well, adults and kids, the best ever plus they dry in no time.
October 14, 2025
Unprompted review
Reply from Dock & Bay
Wow, what a brilliant review! 💙 We love hearing our towels have stood the test of time (and still going strong years later!). Perfect for showers, caravans, and family adventures,quick-drying, super absorbent, and always reliable! 🚿☀️🏕️
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Excellent product
Excellent product, just right for a beach holiday, compact and easy to pack !
September 24, 2025
Unprompted review
Reply from Dock & Bay
Thank you so much! 💙 So happy you found them perfect for your beach getaway, compact, easy to pack, and ready for sunny adventures! ☀️🌴✨
Love these towels that fold so neatly…
Love these towels that fold so neatly back into their little bags. They are soft and dry so quickly!
October 4, 2025
Unprompted review
Reply from Dock & Bay
So glad you love them! 💙 They really are the ultimate space-savers, soft, speedy to dry, and perfectly packable in their little bags! ☀️🧳✨
TOWELS
We got the towels for our holiday and wow they are amazing ,dried quickly and left no sand on them, people were even asking us about them , would definitely recommend them 10/10
August 18, 2025
Unprompted review
Reply from Dock & Bay
Wow, we love hearing that! 💙 Sounds like the towels were a total hit on your holiday, quick-drying, sand-free, and even turning heads on the beach! Thanks so much for the 10/10 recommendation 🌴☀️✨
Love my dock and bay towel
Love my dock and bay towel! Perfect for my holiday, lightweight, quick drying and love that its a double sided print.
October 10, 2025
Unprompted review
Reply from Dock & Bay
So happy you love it! 💙 The double-sided prints are such a fun touch and we’re thrilled it was the perfect holiday companion: light, quick-drying, and stylish! ☀️🌴✨
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Beach towels…
Took the towels on holiday great product dried really quick unfortunately some one while on holiday stole my husband’s towel
September 13, 2025
Unprompted review
Reply from Dock & Bay
Oh no, we’re so sorry to hear that! 😢 But we’re glad you loved the towels while you had them, they really are perfect for holidays. Hopefully your husband can get a shiny new one soon! 💙☀️🏖️
Wonderful products, colours and service
The website is easy to navigate with lots of choice. Delivery was quick and well communicated. The products are good quality with wonderful designs and colours. Tea towels and bath towels are very absorbent.
October 10, 2025
Unprompted review
Reply from Dock & Bay
This makes us so happy to read! 💛 We’re all about bright colours, smooth service and quality that lasts, so glad you’re loving everything from start to finish! 🌈🙌
Great quality
We have the towels and swimming trunks- they are both excellent quality, quick to dry and sand repellent. The greatest bonus is how compact the towels are; great for travelling. The colours are also great, very eye catching!
June 14, 2025
Unprompted review
Reply from Dock & Bay
That’s amazing to hear! 💙 Love that you’ve tried both the towels and trunks, sounds like you’re fully kitted out for beach days! Quick-drying, sand-free, and full of colour… just how we like it! ☀️🌊🌈
Reply from Dock & Bay
So glad you love it! 💙 Nothing better than a quick-drying towel and speedy delivery, ready for every beach day! ☀️🏖️
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Great products. highly recommended!
Really great products... highly recommended. The towels work well, dry quickly and pack small so are ideal for travelling!
October 14, 2025
Unprompted review
Reply from Dock & Bay
So happy to hear that! 💙 They really are the perfect travel companions — lightweight, quick-drying, and super practical. Thanks so much for the recommendation! ✈️☀️🌴
Love my towels
Love my towels, bought the XL for a family holiday - compact in your suitcase but large on the sun lounger. Dried very fast and look great. Will be buying more for the rest of my family.
October 14, 2025
Unprompted review
Reply from Dock & Bay
That’s amazing to hear! 💙 The XLs really are beach-day heroes, big on comfort, small on space, and quick to dry! So glad you love them and are spreading the towel joy to the whole family ☀️🏖️✨
Used on holiday to Orlando
Used on holiday to Orlando. Thea towel's are amazing. Going to order some for Christmas present
October 1, 2025
Unprompted review
Reply from Dock & Bay
So glad you loved them! 💙 Sounds like they made the perfect holiday companion in sunny Orlando 🌴☀️ And what a great idea, they make brilliant Christmas gifts too! 🎁✨
Great product!
When my towels first arrived i thought they were thin, how would they ansorb moisture etc but took them on holiday with us. Light to carry, didn't take up room in the suitcase, they covered all the sunbed, dried quickly as i hate lying on a wet towel, they look great too! I love them! 5*
September 29, 2025
Unprompted review
Reply from Dock & Bay
We love this! 💙 Totally get that first thought but they do surprise you, don’t they? Light, quick-drying, and looking fab on those sunbeds 🌞 So happy they won you over, thanks for the 5 stars! ✨🏖️
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Bought these after seeing the adverts…
Bought these after seeing the adverts online loads and wanted to give these a try … saved them until holiday on 7th October for a week and I have to say they have not disappointed at all , does exactly what it says . Quick drying , folds compact and we even gave them a rinse in travel wash and they dried in no time doesn’t really hold the sand .PERFECT! We will be purchasing a few more for our children now
October 7, 2025
Unprompted review
Reply from Dock & Bay
Yay, that’s amazing to hear! 🙌 So glad they lived up to the hype and made holiday life easier (no soggy, sandy towels here! 😉). Love that you’re spreading the towel love to the whole family, enjoy your next adventures! 💙☀️🌴
Disappointed
I bought this towel to take to Portugal as it's lightweight and promised so much ! Yes the towel is lightweight and sand did not stick to it when I was on the beach but when I used it to dry myself it was awful. The towel didn't absorb water and I was left soaking wet and very chilly. I bought a traditional towel locally in the end. Very disappointed Dock and Bay.
October 1, 2025
Unprompted review
Reply from Dock & Bay
Hi Lesley,
Thank you so much for sharing your experience. We’re really glad to hear the towel lived up to its promise on the sand & staying lightweight! But we're sorry to hear it didn’t perform as expected when it came to drying off.
Your comfort and satisfaction are really important to us, and we never want you to feel disappointed with our products 💪🏼
We’d love the chance to turn this around! If you could please reach out to Support-uk@dockandbay.com , we can explore resolutions!
Quick dry towel
I was looking forward to using this towel on my current vacation, I ordered a while ago in preparation for the towel arriving for my holiday, which it did very prompt delivery, I was excited with the little pouch and how much space it would save in my case. I arrived on my holiday yesterday used the towel, it felt comfy to lie on, also kept the sand off it great I thought! Until I came to dry myself which was not great at all! They don’t absorb the water from your body. Leaving me soaking wet! Disappointed dock and bay.
September 15, 2025
Unprompted review
Reply from Dock & Bay
Hi Emma!
Thank you so much for sharing your feedback, and I’m really sorry to hear about your experience with your Dock & Bay towel. We’re glad to know you enjoyed the compact design and how comfortable it felt on the sand, but we completely understand your disappointment when it came to drying off.
Your comfort and satisfaction matter to us, and we never want you to feel let down by our products.
We’d love to make this right for you — if you could please reach out to help@dockandbay.com, we can explore resolutions!
Thanks again for giving Dock & Bay a try, and for taking the time to share your honest thoughts. We hope we can turn this experience around for you.
Excellent company with great customer…
Excellent company with great customer service. Have purchased 10 towels this year from Dock and Bay which I’m really pleased with. Had an issue with one towel having some imperfections but the team responded really quickly with a replacement. Thank you 🤩
August 28, 2025
Unprompted review
Reply from Dock & Bay
Hi there!
Thank you so much for your kind words and continued support! 😊 We're thrilled to hear you're loving your Dock & Bay towels and really appreciate you choosing us time and time again. We're also glad we could quickly sort out the issue with the imperfect towel — our team is always here to help! Thanks again for being such a valued customer 🤩
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Excellent customer service
Excellent customer service. I ordered a towel and beach bag to match and received an email saying the towel was no longer available but I could change the colour at the same price. As I wanted the two products to match I explained this and understood if changing the bag wasn’t possible I would cancel the order. The service was excellent, I changed the colour of the products and two days later they arrived. I am very happy with them and would definitely use Dock and Bay again
September 3, 2025
Unprompted review
Reply from Dock & Bay
Hi Deborah!
Thank you so much for your lovely feedback! We're really glad we could help sort everything out and ensure you got a matching set that you're happy with. It's great to hear your order arrived quickly and that you're pleased with your new towel and beach bag! We truly appreciate your support and look forward to having you shop with us again soon 💛
No sign of my order and no contact
Ordered a beach towel a week ago with a 2-4 day shipping estimate. I have tried to contact the company yesterday and today via email and online form with no reply. The towel was for a holiday I go on on Friday which should have come in plenty of time. Extremely disappointed with the (lack of) service.
August 25, 2025
Unprompted review
Reply from Dock & Bay
Hi Olivia!
We're truly so sorry about this! We searched your first/last name in our system and have no recent emails from you regarding the order. We would love the chance to get this resolved for you! Can you give us your email or reach out to help@dockandbay.com so we can fix? Thank you so much!
No dispatch email and no response
No dispatch, no emails and no contact
Do not order from here!!! Ordered a small gift for a family member and received no dispatch email and no response to any emails regarding the order. I am truely disappointed 👎
August 24, 2025
Unprompted review
Reply from Dock & Bay
Hi Zoe,
Thanks so much for sharing your feedback, I’m really sorry again for the hiccup with your order. 💙
We did reply to your email, but it looks like the issue came from a little glitch with the gift note. The note was added to your order without the message attached, which held things up in our system. Once you kindly sent the message through, we were able to fix this right away and get your order shipped 🚀
We completely understand how frustrating delays like this can be, especially when it’s a gift, and we’re so sorry for the disappointment caused. Thank you for your patience while we got it all sorted, your order is now on its way!
All the best,
The Dock & Bay Team 🌴
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