Thank you so much! My experience was great and my doctor Farida Mirza is absolutely amazing! The only reason I took off one star is because the doctors take a LONG time to log in and I have been left... See more
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Review summary
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Reviews shaping this summary
Once we had got round the Internet issues the appointment went really well The ENP said she would refer me to a consultant who I am seeing next week! My dr surgery said 6 weeks wait before they c... See more
Company replied
I’m really pleased with the outcome and happy with how the video call went as being hard of hearing I prefer face to face l The Doctor was extremely helpful felt at ease with her , was prompted quit... See more
Company replied
Video call was good quality, which makes communication a lot easier. The doctor was a good listener (always important) and very sympathetic. He was also very thorough with his tests for variou... See more
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Company details
Written by the company
At Doctor Care Anywhere, we make it easy for you to book a same day appointment with our qualified GPs, 365 days a year, via a high-quality video on your browser, our app, or by telephone.
Contact info
19-21 Great Portland Street, W1W 8QB, London, United Kingdom
- 0330 088 4980
- contactus@doctorcareanywhere.com
- doctorcareanywhere.com
4.2
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Quick swift and professional advice.
Quick swift and professional advice.
February 17, 2026
Unprompted review
Reply from Doctor Care Anywhere
Hi Kevin,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Easy to use
Easy to use. Fast. Appointment within the hour. Very reassuring. Thank you.
February 16, 2026
Unprompted review
Reply from Doctor Care Anywhere
Hi Matthew,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
I had a very efficient experience
I had a very efficient experience with them when I needed to see them to get an authorisation code for private medical care.
February 4, 2026
Unprompted review
Reply from Doctor Care Anywhere
Hello,
Thank you for taking the time to share your experience. We’re delighted to hear that you found our service efficient when obtaining your authorisation code for private medical care. We understand how important it is for this process to be handled promptly and smoothly, and it’s reassuring to know we were able to support you effectively when you needed us. Your feedback is greatly appreciated and will be shared with the team. Please don’t hesitate to get in touch if we can assist you again in the future.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Reply from Doctor Care Anywhere
Hi,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Very knowledgeable and helpful
February 5, 2026
Unprompted review
Reply from Doctor Care Anywhere
Hello Andrea,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Simple and straightforward to use with…
Simple and straightforward to use with plenty of choice of times to speak to a doctor. Would highly recommend.
February 3, 2026
Unprompted review
Reply from Doctor Care Anywhere
Hi Will,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Great service
Great service. Efficient, knowledgeable, professional.
February 6, 2026
Unprompted review
Reply from Doctor Care Anywhere
Hi Keith,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Flexible appts and variety of doctors and times and dates to choose from
I like having flexibility when it comes to booking an appt, lots of choice of doctors and times/days. The doctor was easy to talk too and having listened to my concerns was happy to give me further tests to reassure or confirm my worries. Should hear within 5 days so hopeful I get a date in the next few days.
February 4, 2026
Unprompted review
Reply from Doctor Care Anywhere
Hi Nicci,
Thank you for taking the time to leave your review.
Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Horrendous service, would not recommend for anyone at all ever
Paid for my daughter to subscribe to this service so they wouldn't have to wait for an NHS appointment. The first doctor ignored everything my daughter said about their pain and told them to go to their NHS GP. The write up afterwards was full of incorrect information, either opposing what my daughter said or with information that she hadn't even asked my daughter about. The appointment lasted 4 minutes out of the 10 that were scheduled. We tried again with another doctor, who also did basically the same thing. Didn't listen, and didn't help. Just tried to redirect them to the NHS.
We made a formal complaint which took 3 months to finalise, with no real resolution. They agreed that their service hadn't really been good enough but only offered a £15 reimbursement out of "goodwill" after taking 6 months worth of payments (also not initially clear that payments weren't actually monthly).
Absolutely disgusted by the whole process and wouldn't recommend to anyone at all. Went with a BUPA appointment after that and fared so much better - not perfect but at least listened and offered things to try (not an advert for BUPA, just pointing out there are other better services).
October 14, 2025
Unprompted review
Reply from Doctor Care Anywhere
Dear Stephanie,
Thank you for taking the time to leave your review.
We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980. Doctor Care Anywhere
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Usually a not so great experience
These doctors are very limited in what they can do.
They often can't prescribe. They can't refer you to do tests. Every single time I've tried, for different reasons, the outcome has been "Nope, I can't do that, contact your GP".
Most of the doctors I contacted have very poor audio setups, generally integrated microphones, I could barely understand them.
The Doctor Care Anywhere App is just broken for me. It's been for years. I just use the web version on desktop, which has its own share of UI/UX issues (just to cite one, when you tell it to use your webcam, it forces me to also use its integrated microphone which is awful).
I only use DCA because it's part of my workplace's benefits, otherwise I wouldn't bother.
January 29, 2026
Unprompted review
Reply from Doctor Care Anywhere
Hello,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Excellent support
Excellent support. Dr took time to listen to issue and help organise the appointment which was easy to book and was on time. Very pleased.
January 22, 2026
Unprompted review
Reply from Doctor Care Anywhere
Hi Michael,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Just a very simple system to get a…
Just a very simple system to get a doctor unlike the nhs! Well done.
January 22, 2026
Unprompted review
Reply from Doctor Care Anywhere
Hi Sunny,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Really helpful consultation
Really helpful consultation. Very attentive and informative and reassuring. Brilliant experience and fast delivery of report. Thank you
January 22, 2026
Unprompted review
Reply from Doctor Care Anywhere
Hi Jamie,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Great service
Great service. Appointment was within an hour and the person was knowledgeable, polite and helpful!!
January 19, 2026
Unprompted review
Reply from Doctor Care Anywhere
Hi Cornelis,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Recommend AXA!
I’m really pleased with the outcome and happy with how the video call went as being hard of hearing I prefer face to face l
The Doctor was extremely helpful felt at ease with her , was prompted quite a few times as unfortunately I’m one of those people who goes not write down the symptoms and when they occurred etc
January 21, 2026
Unprompted review
Reply from Doctor Care Anywhere
Hi Jaswant,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Easy to book and lots of available…
Easy to book and lots of available slots available
January 19, 2026
Unprompted review
Reply from Doctor Care Anywhere
Hi Jason,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
The doctor I spoke to was kind and…
The doctor I spoke to was kind and professional. He listened and understood my problem and offered a solution. It was quick and easy
January 21, 2026
Unprompted review
Reply from Doctor Care Anywhere
Hi Alisha,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Very thorough and detailed telephone…
Very thorough and detailed telephone conversation with my chosen medical professional. Although my condition warranted a referral to my local hospital, it was not life threatening, however, the symptoms were severe enough to cause great concern at the time. Very grateful to have had the positive experience.
January 14, 2026
Unprompted review
Reply from Doctor Care Anywhere
Hi Andrew,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Was a bit scapticale however not being…
Was a bit scapticale however not being able to get a GP appointment I thought I would try this route.It turned out to be easy to use with a positive outcome very good service
January 17, 2026
Unprompted review
Reply from Doctor Care Anywhere
Hi Clifford,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
The consultation was great
The consultation was great , however there were platform glitches which did not allow me to enter the meeting room and created delay
January 7, 2026
Unprompted review
Reply from Doctor Care Anywhere
Hello
Thank you for your feedback. We’re pleased to hear that you found the consultation helpful, and we’re sorry for the technical issues you experienced when joining the appointment. Our IT team are aware of the platform issues and are actively working to address them to prevent future delays. Thank you for your patience and for bringing this to our attention. If you need any further support, please feel free to reach out to us via email at contactus@doctorcareanywhere.com or call our Patient Experience team on 0330 088 4980.
Best regards,
Early Resolution Team
Doctor Care Anywhere
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