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Doctorsa Reviews 4,605

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and ease of use, often highlighting how quickly they were able to connect with a doctor and receive prescriptions. Many people found the staff to be professional, friendly, and knowledgeable, making them feel at ease during their appointments. The pricing is frequently mentioned as very reasonable and affordable, especially when compared to other options while traveling. Reviewers appreciate the smooth user experience, from booking appointments to receiving medication, which often took less than an hour. However, some customers mentioned a minor hiccup with pharmacy services, though these issues were quickly resolved by the provider.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and ease of... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Holidays

Reviewers mention ambiguous feedback about holidays, with many customers finding the service a "godsend" and... See more

Price

Clients share positive opinions on price, consistently finding the service inexpensive and affordable. Many... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to get in touch with. Explain on line my issues. Had 5 Doctors offer me appointments within the next 30 minutes. All explained prices and for you to choose Doctor rang early and sorted issue... See more

Rated 5 out of 5 stars

AMAZING!!! I was in a really sticky situation late at night in Spain and needed a doctor asap. My friend suggested this and I thought it surely couldn’t be this easy? But after looking at the reviews... See more

Rated 5 out of 5 stars

I had an appointment booked with Dr. Kontogiannis, he was very pleasant and helpful. He dealt with all my queries in a timely fashion and couldn’t be more helpful. My prescription was emailed to me al... See more

Rated 5 out of 5 stars

It's a horrible feeling to be sick when you are so far from home. We are visiting Athens from Canada, and I was very worried about my worsening lung and sinus condition. We found Doctorsa and took a c... See more


Company details

  1. Urgent Care Center
  2. Doctor
  3. Emergency Care Physician
  4. Local Medical Service
  5. Medical Center
  6. Walk-In Clinic

About Doctorsa

Written by the company

Getting sick while traveling is all too common.🤒

Imagine getting a painful bladder infection the night before your long-planned tour of remote Greek islands.

What if I told you that you can connect that same night with a local doctor, literally in minutes, at a fraction of the expected cost, so that you can get the prescribed meds from a nearby pharmacy within the hour?

With Doctorsa you get instant access to doctors who speak your language and prioritize helping you as soon as possible, so that you can make the most of every moment on your journey.

Our mission is to make healthcare truly inclusive, easy, and accessible, overcoming language and cultural barriers.

After all, a doctor is a doctor, and a patient is a patient, no matter where they are in the world.🌍

Fun fact: the most common feedback we get from users is that Doctorsa seems too good to be true and they almost didn't try it! Your reviews and feedback help clarify that yes, it is real! 🫶


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Brilliant service, appointment was so easy to make and the doctor was really helpful while diagnosing and also while explaining what I needed to do to fix the problem.
Flawless throughout

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you!!

So easy to use! Got the results I needed. Easy to get the prescription filled at the local pharmacy. I got sick on my trip and needed to contact a doctor. Got an appointment quickly and found the doctor to be intelligent, thorough, and easy to speak with. The cost was very reasonable. I would definitely use this service again.

June 8, 2026
Rated 1 out of 5 stars

Invalid prescriptions and no help

Was given a completely fake looking prescription with just a doctors name, no contact information or address or medical qualification. When I called them they told me that it had been more than 7 days since my appointment so there was nothing they could do.

June 8, 2026
Unprompted review
Doctorsa logo

Reply from Doctorsa

Hi Kristo,

you reached out a full month after your visit, that's why the chat with the doctor was no longer available.

Our support team helped you nonetheless, and the doctor sorted your prescription issue quickly.

We understand your initial reaction to the chat being closed, but your claim that no help was provided isn't accurate.

If there's anything we can still help with, our team is available.

Rated 5 out of 5 stars

A much-needed and greatly appreciated service!

My husband and I (US citizens) both got sick (chest infection, and sinus infection) while hiking the Cotswold Way. Doctorsa enabled us to get the medicines we needed to start feeling better and continue our hike. The process had some technical difficulties; e.g., I never got my confirmation code through email, but had better success when I switched to WhatsApp. The email confirmation codes came in hours later. But we both were presented with several available doctors fairly quickly after inputting our requests. And we both were able to get appointments fairly quickly instead of having to wait for hours. I wasn't able to get my video working on my mobile phone, but my doctor was willing and able to call me on my mobile to do a voice appointment. This is a much-needed service!! Honestly, if we hadn't been able to use this service, we might have had to cancel the rest of our trip and go home early. We wish Doctorsa ongoing success and growth!!

June 8, 2026
Rated 5 out of 5 stars

Affordable, fast and great service

I had a dermatological problem while on vacation in Palma, Mallorca, Spain. Randomly online I found Doctorsa. I am amazed how simple the process is and they really "hold your hand" the whole way.

June 8, 2026
Rated 5 out of 5 stars

Appointment was almost instant

Appointment was almost instant, it was 4am, dr knew where I was & what medicines were available in the country I was in. Gave me a prescription that worked perfectly & I was feeling better & on with my holiday in just a few hours.

June 8, 2026
Rated 5 out of 5 stars

Easy process appointment to pharmecy

Had problems video connecting but the support team was very helpful. They made sure that we recived a appointment. The doctor was very helpful and receptive. Was not feeling well at all and the whole experience went well from appointment to being able to recieve perscription required.

June 1, 2026
Rated 5 out of 5 stars

The whole procedure was brilliant

The whole procedure was brilliant. A quick summary of my issues and a short form to complete and within minutes I was sent a list of doctors who could help.
Dr Lopez was excellent. He listened well to my issue and explained a course of action. He emailed me a prescription and gave me clear instructions regarding medication and how to get the prescription filled on a Sunday in France.
I would definitely recommend this service. Quick, efficient and every step explained well which I thought was very useful being a tourist from the UK in France.

June 7, 2026

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