Banner for Doctorsa

Doctorsa Reviews 4,605

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and ease of use, often highlighting how quickly they were able to connect with a doctor and receive prescriptions. Many people found the staff to be professional, friendly, and knowledgeable, making them feel at ease during their appointments. The pricing is frequently mentioned as very reasonable and affordable, especially when compared to other options while traveling. Reviewers appreciate the smooth user experience, from booking appointments to receiving medication, which often took less than an hour. However, some customers mentioned a minor hiccup with pharmacy services, though these issues were quickly resolved by the provider.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and ease of... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Holidays

Reviewers mention ambiguous feedback about holidays, with many customers finding the service a "godsend" and... See more

Price

Clients share positive opinions on price, consistently finding the service inexpensive and affordable. Many... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to get in touch with. Explain on line my issues. Had 5 Doctors offer me appointments within the next 30 minutes. All explained prices and for you to choose Doctor rang early and sorted issue... See more

Rated 5 out of 5 stars

AMAZING!!! I was in a really sticky situation late at night in Spain and needed a doctor asap. My friend suggested this and I thought it surely couldn’t be this easy? But after looking at the reviews... See more

Rated 5 out of 5 stars

I had an appointment booked with Dr. Kontogiannis, he was very pleasant and helpful. He dealt with all my queries in a timely fashion and couldn’t be more helpful. My prescription was emailed to me al... See more

Rated 5 out of 5 stars

It's a horrible feeling to be sick when you are so far from home. We are visiting Athens from Canada, and I was very worried about my worsening lung and sinus condition. We found Doctorsa and took a c... See more


Company details

  1. Urgent Care Center
  2. Doctor
  3. Emergency Care Physician
  4. Local Medical Service
  5. Medical Center
  6. Walk-In Clinic

About Doctorsa

Written by the company

Getting sick while traveling is all too common.🤒

Imagine getting a painful bladder infection the night before your long-planned tour of remote Greek islands.

What if I told you that you can connect that same night with a local doctor, literally in minutes, at a fraction of the expected cost, so that you can get the prescribed meds from a nearby pharmacy within the hour?

With Doctorsa you get instant access to doctors who speak your language and prioritize helping you as soon as possible, so that you can make the most of every moment on your journey.

Our mission is to make healthcare truly inclusive, easy, and accessible, overcoming language and cultural barriers.

After all, a doctor is a doctor, and a patient is a patient, no matter where they are in the world.🌍

Fun fact: the most common feedback we get from users is that Doctorsa seems too good to be true and they almost didn't try it! Your reviews and feedback help clarify that yes, it is real! 🫶


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Could not recommend this more!

Could not recommend this more!! I needed a prescription desperately and whoever I spoke to in Portugal told me I needed to go to the hospital to see a doctor (it was going to be insanely expensive and the wait time was so long) I got on with a doctor in literal minutes, sent me a prescription while we were still on the video call and I picked it up in under 20 mins. So thankful things like this exist!!!!

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to connect

Very easy to connect: avoided hours waiting in an ER or sitting with sick folks at an urgent care center!! The doctor listened to my eye problem and gave appropriate advice and a script for drops! Would highly recommend a virtual visit!

June 7, 2026
Rated 5 out of 5 stars

🌟🌟🌟🌟🌟

I'm an American days away from receiving my BSN here in NL. Just my luck to need a doctor beforehand 🙃 Healthcare culture here is different and therefore can be intimidating, especially with the ease and overuse of stateside ERs and UrgentCare options. Luckily Doctorsa was straightforward and fast. I was having a telehealth visit within two hours of my request. The doctor was thorough and kind. 10/10 would recommend

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service I used in Turkey for…

Excellent service I used in Turkey for an infected mosquito bite (I’ve had it before) the doctor video called and give me a prescription for antibiotics and gel which I could just take to the pharmacy. Great value for money for minor illness or injury instead of having to go to a medical center

June 7, 2026
Rated 5 out of 5 stars

Thank you!

I can't thank Dr. Pandey enough for their kindness, professionalism, and genuine care. Being abroad and dealing with a stressful situation was challenging, but their support made a huge difference. I am deeply grateful for the assistance I received. Special thanks as well to the creators of this app for providing such a valuable and accessible service. I wholeheartedly recommend this doctor and this platform.

June 7, 2026
Rated 5 out of 5 stars

Excellent service

Dr Fahim was lovely! Helped us with a prescription for my elderly mum who is visiting from overseas and had left one of her chronic meds behind. We had an appointment within 15 minutes of registering. Doc was kind, efficient and all sorted within 10 minutes.

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend this service

Highly recommend this service. Dr Yasbala was very professional and friendly. After discussing my symptoms she advised me to go and get checked out at hospital. She gave me the option of private or state hospital. I opted for the state hospital, they were also excellent. I have a chest infection and they prescribed medication for me. Thank you

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! I got an appointment with doctor lopes, recommend him so very much as he was very accommodating at the same time as a doctor very professional that he told me what is need to do, what should't and what should. I really grateful to doctorsa that they helped me in the day that I needed the most.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

I recommend Doctorsa for international travellers…

I recommend Doctorsa for international travelers who experience non-emergency medical problems that require attention and perhaps prescription medicine. I applied for the service on-line using my smart phone, and it was very easy using the prompts. After providing some basic personal info, and a description of the medical problem, I received messages from available doctors. Once I selected a doctor, I was given an on-line appointment time. I connected with the doctor I selected via video-chat, and after sharing relevant history and showing her my swollen and red ankle, she was able to prescribe medication which I could pick up at any local pharmacy with a PDF she sent me. The pharmacist filled the prescription immediately, and my ankle is already better. For the next week, my doctor remains available to me for questions and any needed follow-up, which is comforting to know. I’m relieved to be on the mend and back to my vacation thanks to Doctorsa.

June 5, 2026
Rated 5 out of 5 stars

Super easy to use and very quick. Highly recommend.

Super easy to use and very quick response. Had online video appointment via WhatsApp within 20 minutes of signing up. Being on the other side of the world from home and able to access a friendly and helpful Dr for treatment was seamless and I highly recommend. Collection of prescription simple thereafter too. No need to be hesitant.

June 5, 2026
Rated 5 out of 5 stars

My experience of Doctors.com was…

My experience of Doctorsa.com was extremely positive. Prompt response to my initial enquiry, which was followed up immediately with a list of available doctors. It took less than 30 minutes from the time that I reached out to the service until I had a consultation with a doctor.

The consultation was reasonably priced and immediately afterwards a prescription was sent to me via email and WhatsApp.

June 5, 2026
Rated 5 out of 5 stars

Amazing experience

Amazing experience. Saved my vacation. The process was smooth and easy. The doctor was great and listened to me. The prescription process was smooth as well. Thank you!!!!

June 6, 2026
Rated 5 out of 5 stars

Very efficient and helpful service

I had an appointment booked with Dr. Kontogiannis, he was very pleasant and helpful. He dealt with all my queries in a timely fashion and couldn’t be more helpful. My prescription was emailed to me almost straight away. I was looking for a doctor that was accessible and reasonably priced and this service offered both.

June 5, 2026
Rated 5 out of 5 stars

Easy to get in touch with

Easy to get in touch with. Explain on line my issues. Had 5 Doctors offer me appointments within the next 30 minutes. All explained prices and for you to choose

Doctor rang early and sorted issue and emailed a prescription

Would definitely recommend but my mind at ease immediately

June 5, 2026
Rated 5 out of 5 stars

Great experience

Great experience. Requested for a virtual appointment and within 5 mins I had one for the same day. My doctor was thorough and efficient. I will definitely use again.

June 5, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look