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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with the speed and repetitive nature of communication, mentioning that they were repeatedly asked for documents already submitted. A few other people also felt that the process was delayed, leading to frustration and lost time.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their helpfulness,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the helpfulness and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

User experience

Clients share positive opinions on user experience, highlighting the seamless and hassle-free process. Many... See more

Response time

Customers generally report positive experiences with response times. Many praise the prompt communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Doddl provided the best broker and advisory service throughout our process of buying our home. Nadia, Tara and the wider team made the process extremely easy and were always on hand to answer question... See more

Rated 5 out of 5 stars

Our journey with Doddl started less than three months ago. We had previously been with another broker who wasn’t truly helping us, so my husband and I switched to Doddl — and that was the best d... See more

Rated 5 out of 5 stars

My partner & I used Doddl as our mortgage advisors for the purchase of our first home. From start to finish, the service was incredible! The team brought us through the entire process in a quick... See more

Rated 5 out of 5 stars

Doddl were excellent to work with and provided support throughout each stage of the process. Jeffrey, Daniel, and Alex were all on hand to answer any questions we had and explain everything in a clear... See more


Company details

  1. Mortgage Broker

Information provided by various external sources

Free, secure and impartial, doddl is a mortgage switching service that allows you to calculate savings and review rates when switching your mortgage.


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing from beginningto end

Amazing from beginningto end, as an "older" couple ( early 40s ) also first time buyers, we went into the process completely blind and very confused, we remained that way throughout 😅 if it wasn't for all the help, support, advice and support from Doddle we wouldn't have managed the process at all !
We discovered I could be in a tricky situation regarding a previous loan from many many years ago, but doddle sorted it all out in a couple of days, I didn't have to do a thing myself, they literally took what could have been a deal breaker and sorted it all out.

They answered all of our ( mine mainly ) what seemed like, and im sure they were, stupid questions, they explained every step in a way that made it feel less complicated and took the majority of the stress out of the whole situation start to finish.

Any messages always answered quickly, and kept us in the loop every step of the way.

March 25, 2026
Unprompted review
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Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with doddl. From the beginning of the mortgage process right through to the release of funds, the team was supportive and proactive. They made what could have been a stressful property purchase feel straightforward and manageable by clearly guiding me through each step.

I always felt well informed, and the advice was transparent and trustworthy. The online portal was convenient for uploading documents and keeping things moving, but what really stood out was the personal support from the team. They were quick to call whenever something needed clarification, which meant I never felt uncertain about what was happening next.

I felt that the team genuinely had my best interests at heart, and I would strongly recommend doddl to anyone looking for mortgage advice and support.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

We can’t recommend Doddl enough. The whole process was so straight forward and we were kept up to date every step of the way.
Kate was brilliant to work with.
Thank you!

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Excellent communication. All of the staff were extremely professional and kind. They kept us up to date throughout the entire process. I trusted their opinion and they gave great advice. Very helpful and understanding with all of our questions. I will be recommending your services to my friends.

March 6, 2026
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Rated 5 out of 5 stars

Great going

It was an unbelievably awful experience that was saved by Doddl! We almost lost the sale but Doddl really pushed things forward at an amazing pace and clutched victory from the jaws of defeat. Shoutout to Jacqueline for really going above and beyond.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

XXI century approach to the whole…

XXI century approach to the whole process. We went AIP in November and got keys to our house on 31st of January. Yes you deal with multiple people throughout the process but that means someone is always there to answer your emails. Its great to see the whole process being a little bit more hassle free.

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

Couldn't have got here without them

The team at Doddl are amazing. Genuinely so kind, persistent and knowledgeable. I'd have probably given up with the stress of it all if I didn't have them in my corner. I dealt with Áine, Soricha and Elaine and they were all fantastic. Soricha and Elaine in particular did Trojan work for us, above and beyond and we're so grateful. 10000% recommend having them to help with the process.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent help and communication…

Excellent help and communication throughout our mortgage switching process. Very clear interface to help you organise what you need in order to switch in terms of documents and really on the ball staff who make regular contact if something is incomplete or needs editing. Couldnt speak more highly of the service.

January 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Fantastic brokers who know their stuff!

Fantastic brokers, everyone we dealt with were super knowledgable and understanding.

People say buying a house is one of the most stressful things you'll ever do, and although we found that to be true, the Doddl team made it so much better. They were on hand and responsive to any (potentially silly) questions we had. They knew each step through and through, and handled all the tricky bits and pieces in terms of forms and insurances. All while being very sound and straight forward. I couldn't recommend them more!

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Helpful, clear advice, delivered in a responsive way and then they look after the paperwork really well. Can't ask for more!

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

We used doddl as our mortgage advisors when buying our first home, and our experience with them throughout was fantastic. They made everything so easy, couldnt recommend them enough. Only downfall was the Solicitors that you can use through them, we didnt have the best experience with them and wouldn't recommend, but any other service we used through doddl (e.g. life insurance application) was great.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Incompetence like I’ve never seen

It’s a pity to do this but needs must as the level of mismanagement surrounding my mortgage application is unbelievable. I’m currently at risk of the sale falling through as my mortgage is still not signed off. Dealing with Doddl since August on this. Today I was told part of the funding is not even applied for. Also that the property I’m purchasing is a ‘holiday home’. This was never stated. I’m dumbfounded and really worried now that the sale will fall through after 5 months of trying to get the finance sorted.

December 17, 2025
Unprompted review
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Rated 5 out of 5 stars

The Best Decision We Ever Made — So Grateful for Doddl!

Our journey with Doddl started less than three months ago. We had previously been with another broker who wasn’t truly helping us, so my husband and I switched to Doddl — and that was the best decision we ever made!

We are so incredibly grateful for all the amazing work Doddl has done to help us get our house. The entire application process was smooth, well-organized, and extremely supportive from start to finish.

The Doddl team has clearly built a thoughtful and efficient system, and we honestly wouldn’t have secured our home without their guidance. We’ll be recommending you to everyone we know!

Special thanks to Diane, Jeffrey, Aine & Chloe — best wishes to all of you and to everyone you continue to help! 💛

November 7, 2025
Rated 5 out of 5 stars

Highly recommend!

Cathrine and Aine were fantastic - so helpful and very easy to reach. They went above and beyond and we are so grateful for all of their help in our home buying journey!

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect service from first contact to final contact.

I can only agree with all the other five star reviews here, Doddl were incredibly helpful in walking us through the mortgage process, keeping us constantly updated and assisting us every step of the house buying journey.

I could not recommend them enough, and have been doing so to friends, family and colleagues in work.

September 11, 2025
Unprompted review
Rated 3 out of 5 stars

We started our md the platform is great, but the process needs to be tighter and more efficientortgage application…

We started our mortgage application with Doddl in February and were initially very impressed. The online platform is excellent — modern, easy to use, and the onboarding process was smooth and efficient.

Unfortunately, our experience was let down by the overall speed and the repetitive nature of the communication. We were repeatedly asked for documents and information we had already submitted, and had to explain the same details multiple times. In some cases, updated documents were requested even though the originals already contained the necessary information. It became quite frustrating and time-consuming.

To put it in context, I also applied directly with AIB at the same time, and received full loan approval from them before Doddl had even secured AIP for us with BOI.

The concept is strong, and the platform is great, but the process needs to be tighter and more efficient — especially when it comes to communication and document handling

February 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Incredible Service- Wish I Could Give More Than 5 Stars!

My partner & I used Doddl as our mortgage advisors for the purchase of our first home. From start to finish, the service was incredible!

The team brought us through the entire process in a quick, informative, and kind manner, taking the time to answer our countless questions with care and patience. They got us an amazing deal on our mortgage, and followed everything up quickly and in an organised manner.

The whole process was smooth and stress-free, meaning we went from sale agreed to move-in in just 3 months. Thank you SO much to everyone at team Doddl for such a fantastic experience

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Doddl made securing our mortgage a really seamless process! Big shout out to Emma, Alex & all the team for their constant support. Couldn’t recommend Doddl enough.

June 27, 2025
Unprompted review

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