If I could rate this place a 0 I would, please DON'T take your babies here. Absolutely awful groomers. My mums dog came back not trimmed up properly, things missed, and his personality for 2 days afte... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely lovely lady ❤️ fantastic with our cocker spaniel cockapoo puppy xx caring loving and so patience, fantastic hair cut will be back again 😀 xx
I ordered a dog toy categorised as Tough for my Border Collie. 20 minutes after it arrived it was destroyed. He has had many similar toys that have literally lasted years! Customer Service responded b... See more
Absolutely wonderful experience with Doghouse. Great videos & tutorials & info for grooming poodle mixes. Great products and most of all fabulous customer service, so friendly, knowledgeable and go ab... See more
Company details
Written by the company
Brilliant stuff for dogs and the people who love them.
Contact info
1 Lamb Yard, BA15 1FG, Bradford on Avon, United Kingdom
- 01225864767
- marketing@doghouseboa.co.uk
- doghouseboa.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I absolutely love this shop
I absolutely love this shop, really lovely and welcoming every time we visit, nothing is too much trouble
Good quick service.
Amazing service and dogs loved…
Amazing service and dogs loved everything, as always!! Thanks guys 🥰
Stand up Paddleboarding with Dogs
I attended the Stand up Paddleboarding with Dogs on the weekend and had an amazing time! The instructor was really friendly and helpful, they had a good range of life jackets for dogs and humans and having someone take photos of your experience was a really lovely touch!
Would definitely book again
Great shop online and in-shop
Great shop online and in-shop. Amazing selection of quality snacks, toys and outfits.
Disappointed . One item substituted and had to return and one item missing
One item substituted and had to return and one item missing. Still waiting for missing item to be replaced. Substituted item not suitable and would not have ordered it in the first place.
Great service
My order arrived promptly, beautifully packaged - dog toys in tissue! One part of the order was only available as a two-pack so I was phoned to ask it this was ok. Anyway, am I glad I said yes? (although alternatives were offered). The Chuckit Ultra ball is an enormous success (X2 after the phone call). Lab pup thinks there's only one but we have a secret extra one! It's a really SPECIAL ball and even when she has been left in charge of it for many hours at a time, it shows no disintegration at all. She has also discovered the joy of her new purple frisbee but the ball will win every time. This is a nice company and I will be happy to order from here again.
First rate service as always
First rate service as always! Doghouse treats are the best! A very efficient local delivery. Thank you🐾🐾
Great quality jumpers and fantastic…
Great quality jumpers and fantastic service. Can’t recommend enough

Reply from DOGHOUSE
My dogs absolutely love them!!
Excellent customer service
I placed two separate orders within an hour or so. I was a little annoyed by myself for wasting packaging and postage costs. Anyway a lovely lady from doghouse saw what I’d done and called to say she’d put both items in one parcel and refunded me the cost of the second order. Excellent customer service. Thank You.
Great product, great service
Ordering online can be tricky but the friendly team at Doghouse were incredibly helpful. The Dachshund fleece is fabulous, a quality product. Thank you!
Generally good value
Generally good value, though Pluto’s Cheese Cheese and salmonChews were very expensive.
Delivery was slow.
Brilliant product
This is a cracking local business
This is a cracking local business, always friendly great service both online and in store. My go to place for all of my dog’s treats, toys, and grooming.
Get yaself in The Doghouse
This is my fave pet store
Great lines
Lovely Staff
An classic coffee n cakes
What more dya want?

Reply from DOGHOUSE
Ordered 2 collars and 2 tags
Ordered 2 collars and 2 tags both are lovely and good quality.Ordering from Doghouse was easy, they even phoned us to say 1 collar had to be ordered in so there will be a slight delay of a couple of days.

Reply from DOGHOUSE
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







