Do Health Reviews 

Really pleased to be able to access my blood results so I can be preventative with my health. Have found a couple of things that I did not know about that I can try and improve.

Very pleasant and helpful nurse took my blood. The results came back very quickly and were easy to understand especially with the help of Joy. The daily, easy to achieve recommendations are very helpful. I am looking forward to seeing if I have improved my results at the next test.

Easy to sign up and get booked in. Results came really quickly with a great explanation of what they mean in an easy to use app

Contacted support for help with insurance claim. Though this is something could be automated but the reply was conclusive and comprehensive

Love the depth of insight and support in understanding my results, which I found to be encouraging, clear and helpful rather than intimidating and complicated, as I find can sometimes be the case with these things. App is great and I hope that with time, the functionality can grow into something more active with maybe daily prompts for check-ins and some more features to encourage change/action, reflection and accountability. When I had an issue with booking my blood test, customer service was really responsive and the person I spoke to was very helpful and lovely. Overall, would definitely recommend to others - and already have :)

Sorted without issue

My item of issue was resolved immediately

Easy to read and understand report, with easy actionable advice, Joy Coach was good too in motivating me to choose some healthier habits/changes

Great service - prompt and comprehensive

I'm only on week 2 so its early days yet. Booking the blood test was simple and very convenient with easy parking.
Results came after a week with clear explanation in app.
Like weekly action format with choice of actions to follow.

Instant response to form being filled in. Blood test booked for following day at convenient time and location. Results fully explained and guidance on how to improve lifestyle..Easy to ask questions with prompt responses.

The blood test report, is excellent. I can't dispute that. So far, the recommendations seem to be really good (this is just my first week, so it's hard to judge).

Just a couple of things have been slightly dissapointing - it took ages to get an available appointment for the blood test. I don't live in London, so my options were limited to one testing centre and I had to wait a month for the next available appointment. Then it took way longer to get the report vs what the app recommended. I appreciate it says 'you should receive... ' rather than 'you will receive... ' Now, I've had my results back, they were unable to give me the results of all the biomarkers. I had to point that out to Do Health a couple of days ago. I would've expected at least something to say 'here are you results, sorry that we were unable to get the results for 2 of the bio markers - here's what we are going to do about it'. I imagine, that if I hadn't queried it, no one would've picked up on that. I'm still waiting to find out why they were unable to pick up those 2 biomarkers.

Good app so far. Blood tests easy to book, results came quickly. Helpful information as to what they mean. Only two weeks in but seems good so far

Simple, but effective.

All round good

I signed up and made the relevant payment. On looking to book my first blood test the reviews for the company with a few offices near me were too low on TrustPilot (around 3-3.5 stars) the nearest with better ratings were too far for me to get to. I requested a refund, my email was responded to promptly and my full refund received in a couple of days. Would definitely sign up again if better closer clinics become available- thank you

Quick appointment for a blood test on a Friday & I was impressed that results were back by Sunday. Too early to say how habit changing the plan will be.

Being held accountable by Joy may keep me focused.

I enjoy the service, but haven't used it enough or seen that improvements can't be made with the delivery of the results and the structure of the plans.
So only 4 stars at the moment

Smooth experience- going for the test and results. More info and explanation of results would be good and how they relate to each other, plus an overall holistic viewpoint- would be useful. Overall I would recommend.

Straightforward appointment and quick results within 2 days. Understandable explanation of how to improve biomarkers over time. Tailored weekly goals which are easy to achieve.