Do Health Reviews 

Good online support, no complaints really

Contacted customer services by email with a query as I am considering using this service and I had a reply extremely quickly. I will definitely be looking into signing up.

Getting back to me quickly and providing me with the information needed

DoHealth comes with a strong pedigree, Intuitive communication interface and carries Rangan Chatterjee's reputation

Some really helpful markers, but some helpful ones missing eg TC:HDL ratio, body fat along with a record of BP and resting HR - that were recorded during appointment
Good feedback but would appreciate more feedback specific to my results - advice was a bit too generic

Early days only first week. But feels like this is going to be a really good journey for me to go on. Looking forward to even better health Has been great to see my markers and to know what I should do. Also to understand so much more what’s going on in my body. I’m working to get my markers all to optimal level and keeping them there and enjoying the best health I possibly can and therefore my grandchildren as long as I can.

The whole process so far has been really straightforward and positive. Blood test results have shown me which areas need improving and how I can do this. The weekly action plan is encouraging me to make small lifestyle changes that will hopefully improve my results next blood test.

the bot Joy is a very useful part of the app, it provides quick and detailed responses

I'm hopeful it'll get better once I get my test results but I've been waiting over a week and not heard anything, and there's nobody to contact for support because the whole thing is Al.
I booked my blood test in london having to travel all the way from Cambridgeshire ,
The app is useless and so is the support team.
As a retired medical professional,to be fobbed off as an idiot is not acceptable response.Dont use clinics or Randox that cannot fulfil the requirements that you have stated on your website.
The App needs to be better managed and the e mails needs to be more responsive
Having listened to Dr Chatterjee’s podcast and read all his books ,attended his lectures in London absolutely feel I do not want to follow him or use his app
I have asked for a full refund twice by e mail yet no response .
Will be using section 75 to get my money back but again a headache going through banks and filling forms
I would be mindful using Do Health Save your money and use another private clinic or nhs

I initially had a slight issue because I didn’t realise until after signing up how far I would need to travel for my blood tests. When I attended my first appointment, it was unfortunately cancelled due to staff sickness, and I hadn’t been informed beforehand.

I emailed Do Health straight away to explain the situation and asked if I could cancel my subscription until blood tests become available at a location closer to me. Their response was almost immediate. They were extremely polite, professional and understanding, and they processed my cancellation and refund promptly with no questions asked.

Although the circumstances meant I couldn’t continue at this time, I was genuinely impressed by their excellent customer service. I will certainly keep an eye out to see if they offer blood testing at a more convenient location in the future, as I would be very happy to use their service again.

Booking the appointment was straight forward and I referred my husband so he got £15 off his fee. Unfortunately for me I have to wait until renewal next year to get my £15 this is totally unacceptable so that means if I don’t renew I don’t get £15.
We had our blood tests on Friday 31st July my husband received his results on Tuesday morning 4 th August it is now 7th August and I am still waiting for my results.
I have sent an email 2 days ago and haven’t got a reply don’t like the fact they don’t have a telephone number what are they hiding from?
Makes me wonder if it’s isn’t a new form of Scamming the public

Very Easy to access, professional and extremely thorough blood test.
So easy going to Holland and Barrett in Leicester and lovely phlebotomist who got me in earlier than my appointment time ... loved that!
Very quick results and excellent explanation of each area of test.
Thank you - I have recommended you to my family and friends.

A good service with a full explaination of the blood tests, however I would have liked a more personalised plan rather than chatting with an AI bot.

Easy access to blood test appointments and quick, insightful results. I feel more connected to my own health than ever before, and much more motivated to make change. In the shadow of weight loss injection culture, this is a shining light for people who want to make genuine changes without the help of injections.

Really good to get more details on my specific health bio-markers rather than generic advice.

Easy to book the blood test and was local too. Results came as stated - within a few working days they appeared in the app and I was notified.
Nice interactive app with useful explanations as to the results. Interactive "Joy" allows queries or questions to be answered and useful suggestions to help improve your score where needed. Provided some reassurance that my health is on good track but could be improved with some focused simple changes that I'm in control of. Great experience so far and good value for money.
Results can be downloaded in a PDF. Made some suggestions for improvements to the PDF but otherwise a really useful summary of the results.

I purchased Do Health 4 weeks ago. Booking a test was easy and my appointment, with a very friendly doctor lasted no more than 10 minutes. The results came through very promptly and were very comprehensive. I liked the detailed explanations of what each marker meant. The few questions I did have were answered by Joy the dinosaur (why a Dino?) and put my mind at rest. I actually found 'her' very easy to chat with. The practical suggestions given to improve some of my readings were very simple, no hard sell on any supplements just dietary and exercise advice. Overall, I am very pleased with it but I want to see how it plays out over the year.

Fantastic value for what you get i.e. real insights into what your health is really like for you personally and how to improve and then seeing scientific proof of improvement. AMAZING

Very efficient response to my request.

Pretty bad experience unfortunately. I am unable to book a blood test in my home town, there is no infrastructure within reasonable distance, the 3 options within 30 mile radius have no appointments and I've been checking every day for 2 weeks. I am not driving 100 miles round trip, seems very unreasonable. Have requested my money back. Let's see what happens