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Do Health Reviews 

1,106
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 860 reviews, reviewers overwhelmingly had a great experience with this company. Consumers highly appreciate the thoroughness of the assessments, noting that the blood tests cover a wide range of markers that provide great health insights. People value the swiftness of the process, with many receiving their laboratory results within a very short time frame. Some reviewers mentioned limitations in the guidance offered, such as the weekly action plans being perceived as repetitive or overly simple. A few others felt that some advice provided, like diet suggestions, was too generic regarding specific lifestyle changes. Additionally, minor issues came up concerning app functionality or accessing certain features and help.

What people talk about most

User experience

Clients share positive opinions on user_experience, highlighting that the entire process is straightforward,... See more

Service

Customers had positive experiences with service, often highlighting how easy it is to book blood tests and... See more

Product

Users describe positive interactions with product, highlighting thorough and well-explained blood test... See more

Application

Reviewers highlight positive aspects of app, describing it as an easy to use and comprehensive tool that... See more

Response time

Consumers find response time to be a positive aspect of the service, consistently reporting very speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love that this helps me to be even more proactive with my health. It's always been something I've looked after & taken seriously, but I'm aware there can be hidden health issues I wouldn't know abou... See more

Company replied

Rated 5 out of 5 stars

Appointments for blood tests were easy to book and results came through quickly, with actionable points. My only piece of feedback so far is that some of the action points are things I'm already doi... See more

Company replied

Rated 5 out of 5 stars

I found it really easy to get the blood tests and was surprised how quickly the results returned (within 2 days) I’ve found it really comforting knowing that the advice I’m receiving comes from my... See more

Company replied

Rated 5 out of 5 stars

Do Health tests multiple biomarkers via blood tests. Pleased to see majority of my results are very positive which is reassuring. I like that I receive personalised recommendations on how to improve m... See more

Company replied


Company details

  1. Wellness Program
  2. Blood Testing Service

Written by the company

Stop guessing, start doing. Get blood tests, personalised weekly plans and coaching based on your biology. Co-founded by Dr Rangan Chatterjee.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,106)

1,106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic value for what you get

Fantastic value for what you get i.e. real insights into what your health is really like for you personally and how to improve and then seeing scientific proof of improvement. AMAZING

August 6, 2026
Unprompted review
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Reply from Do Health

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Rated 1 out of 5 stars

Pretty bad experience unfortunately

Pretty bad experience unfortunately. I am unable to book a blood test in my home town, there is no infrastructure within reasonable distance, the 3 options within 30 mile radius have no appointments and I've been checking every day for 2 weeks. I am not driving 100 miles round trip, seems very unreasonable. Have requested my money back. Let's see what happens

August 6, 2026
Unprompted review
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Reply from Do Health

Hi Richard,

We have processed your refund 🙂 In general, we will refund subscriptions before the first blood test for any reason.

We are working hard to expand our clinic network every month and hope to welcome you back as soon as we have a clinic in your area 💚

Rated 5 out of 5 stars

I found the clinic clean and efficient

I found the clinic clean and efficient. We chose the appointment all three of us could make. It really helps knowing where you are health wise and what you can do to improve your markers. The explanations are in language I can understand. I'm pleased I went for this although a high price point for me.

July 21, 2026
Unprompted review
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Reply from Do Health

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Rated 4 out of 5 stars

This has given me confidence in…

This has given me confidence in understanding my results and how to improve them. It is reassurance for me and helps strengthen my approach to prevention where at all possible. I would recommend more people do this as it gives you control of your health in order to make changes and improvements.

August 5, 2026
Unprompted review
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Reply from Do Health

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Rated 5 out of 5 stars

Reassurance and accountability

Do Health is a convenient and reasonably affordable means of keeping tabs on any early warning signs of health issues, as well as seeing tangible evidence of the benefits of eating well, exercise, reducing alcohol etc, which positively reinforces those behaviours. I like the customised weekly suggestions for small changes I can try, and being kept accountable to maintain good habits through the app.

July 29, 2026
Unprompted review
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Reply from Do Health

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Rated 5 out of 5 stars

New Do Health user

I’ve only been using this App for 5 days so it’s still too early to have a complete picture.
I like what I’ve seen so far.

August 5, 2026
Unprompted review
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Reply from Do Health

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Rated 5 out of 5 stars

Fantastic App

Easy, insightful and lots of tips on how to make subtle changes to your lifestyle. It has picked up on something (major) my GP has missed to do with heart health so I am now investigating further and I’m so thankful I went ahead with the app! Thank you!

July 28, 2026
Unprompted review
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Reply from Do Health

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Rated 4 out of 5 stars

I'm not rating the company

I'm not rating the company, I'm rating how they responded to an email... I've not used the service so this is not a rating on the app. I got a quick answer to the straightforward question: where can I get the blood tests done. I couldn't find the map on the website, not sure if it's there but I was sent a link to it.

August 2, 2026
Unprompted review
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Reply from Do Health

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All our locations can be found here https://dohealth.co/our-locations

Rated 2 out of 5 stars

test cancelled on arrival

Sadly, I feel that the blood testing set up has let me down before we even started. I expected a more polished approach as the testing is completed by large company Randox. Appointments appear to be weekday's only and there are too few sites, so be prepared to travel.

My appointment was cancelled after I arrived, having travelled miles and at cost to park, congestion charges etc. They have no back up plan for staff sickness.

My expenses were refunded on the spot and I was asked if I wanted to rebook using the app or to refund the entire plan if I was unhappy. The lady I spoke to was nice but it all seemed pretty amateur and I got the impression this is too often the case. All in all a complete waste of time as I had to take time off work.

Now await a written response on email to request for full refund.

The app seemed ok.

August 5, 2026
Unprompted review
Do Health logo

Reply from Do Health

Hello Louise,

We are so sorry about the late cancelation of your appointment. Indeed, Randox is currently struggling with sick leave of some of the phlebotomists, even with back up in place.

We will be processing your full refund asap.

Once again, a big sorry from our side 💚

Rated 4 out of 5 stars

Initial blood test.

Booking the initial blood test was very difficult with nothing available. I’m hoping it’s easier to book the follow-up.

July 6, 2026
Unprompted review
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Reply from Do Health

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Rated 3 out of 5 stars

Potentially fantastic with a significant flaw

So great in so many ways, blood test really informative, weekly plan that moulds to your personal needs and constraints so helpful. Let down by a potentially fantastic AI “Joy” sadly Joy freezes very often, and doesn’t answer - or sometimes types out its thinking, or once 1000s of words of rubbish which I couldn’t then delete - all this is frustrating and spoils a potentially fantastic system UPSATE: 14th August - yes to be fair it has been significantly better in last few days and has not froze at all so the updates seem to have worked 😊

August 4, 2026
Unprompted review
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Reply from Do Health

We have made some big improvements to Joy last week. Feel free to try it again please 💚

Rated 5 out of 5 stars

Early days yet but blood appointment…

Early days yet but blood appointment took a month to book although results available a few days later. Blown away by the InDepth markers tested in order to Help me optimise my Heath. Wish it had been available decades ago but better late than never. Excited to see how I can take control Of some aspects of my health I would otherwise have no knowledge of .

August 4, 2026
Unprompted review
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Reply from Do Health

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Rated 1 out of 5 stars

I’m hopeful it’ll get better when I finally get my results

I’m hopeful it’ll get better once I get my test results but I’ve been waiting over a week and not heard anything, and there’s nobody to contact for support because the whole thing is AI.
I booked my blood test in Colchester and the clinic postcode led me down a bus lane so to avoid I had to park a mile away, only to find out the clinic has a car park and have asked Do Health to provide the post code to clients rather than the clinic postcode. Again, as it’s all AI this simple thing hasn’t been resolved.
Let’s see whether the tests and AI coaching can improve the experience.

August 4, 2026
Unprompted review
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Reply from Do Health

Sorry to hear about this Natalie 💚

Please do reach out to us at help@dohealth.co - that's not AI 🙂 and we will get back to you quickly.

Rated 5 out of 5 stars

Blood testing

Blood testing - making appointment and test itself was very simple and staff very friendly. Results- low B12 told to eat more oily fish and leafy greens. Which I already eat? What about a supplement?

August 4, 2026
Unprompted review
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Reply from Do Health

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