Dome Tours Reviews 106

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had an excellent experience booking my trip with Dome Travel. They were incredibly knowledgeable, attentive, and genuinely invested in making sure my trip was smooth and memorable. What stood... See more

Rated 5 out of 5 stars

Alhumdulillah , dome tour has made our Hajj experience way better than expected. There were guides in every step. Reminder everyday to prepare us for the next day. Facilities everything so that we can... See more

Rated 5 out of 5 stars

DT made our ‘once in a lifetime’ experience of Hajj truly flawless. Logistically there in the blessed lands of Makkah and Medina, Mina, Arafat & Muzdalifa - our guides always made decisions which were... See more

Rated 5 out of 5 stars

Alhamdolillah after 3 years Allah called us for Hajj in 2023.It was His blessing that we had Dome Tours guides with us in this blessed journey. Their coordination, time management,clear communication... See more

Company details

  1. Tour Operator
  2. Travel Agency

Written by the company

Dome Tours’ story began with the above question! For us, there was only one answer. We needed to create a community. And that is exactly what we have been doing since our beginning in 2002. Almost 20 years on and we are still building global bonds of brother and sisterhood by providing excellence every step of the way for Hajj and Umrah. Our core ethos of khidma (service) underpins everything we do. And we guarantee that all of our customers’ needs will be comfortably met, their expectations exceeded and their goals before the start of the journey, accomplished. We push ourselves to go above and beyond what is expected of us, paying attention to the little details that are often missed. For example, all of our Hajj pilgrims are given our Hajj Essentials Collection, which are travel-friendly and functional items, such as an instant cooling towel, pain alleviating cream, a Tawaf friendly umbrella, and much more… We also ensure that our pilgrims are accompanied by doctors and scholars to tend to every health need and question. These facilities are just one of the ways we help to ease the strenuous journey to Makkah and Madinah as much as possible. As of today, we have served over 20,000 pilgrims And have established ourselves as a leading tour operator in the industry, winning multiple awards along the way. However, our greatest fulfilment comes from hearing how we have helped transform people’s lives and reconnected them with their faith. Alongside the spiritual sites of Makkah and Madinah, we also offer holidays to the most stunning, adventurous and relaxing global destinations. From the dreamy coastlines of Jordan to the bustling bazaars of Egypt, we have covered all grounds to bring people’s travel dreams to reality. Our packages don’t just come off the shelf We understand every person is different and that is why Dome Tours offers unique, tailor-made packages aimed not only at individuals but families, businesses and organisations. Through the spirit of a community, we aspire to help Muslims please their Creator, while building lifelong bonds between one another. Hajj and Umrah should leave everyone feeling transformed, and for years we have been building the right environment to accomplish this. Accreditations IATA Approved Agency ATOL (Air Travel Organisers License) granted by the Civil Aviation Authority ABTA (Association of British Travel Agents) Approved Hajj Ministry Agent


Contact info

4.9

Excellent

TrustScore 5 out of 5

106 reviews

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Rated 5 out of 5 stars

I had an excellent experience booking…

I had an excellent experience booking my trip with Dome Travel. They were incredibly knowledgeable, attentive, and genuinely invested in making sure my trip was smooth and memorable.

What stood out most was their responsiveness and willingness to go the extra mile. Any questions or concerns I had were addressed quickly and professionally, which made the whole process stress-free.

A big thank you to Ibrar for all his help and support throughout the process. I really appreciate the effort you put into this to making sure everything was perfect.

March 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent communication

I was a last minute addition to the February 2026 Umrah trip. Dome Tours communicated exceedingly well with any questions that I had and also in processing my application. They were patient whilst my documents were being prepared.

Travel arrangements were well organised, comfortable coaches to and from the airports. The train which was organised from Medina to Makkah was wonderful!

The hotels provided were of excellent standard, the cleanliness which is a big tick from me. There was a variety of food for the breakfast buffet.

The proximity of the hotel to the Prophet's Mosque made it extremely easy for my parents and I to walk for congregational prayer.
The hotel in Makkah was also close by to the Masjid Al Haram. The only drawback being that there is an incline on the walk back from the masjid, anybody in a wheelchair or mobility issues will find it difficult.

I was particularly worried about the ZamZam water and how we would arrange collecting it and transporting it back to the UK. The whole process was ever so easy and stress-free.

The group leader, Shaikh Mohammad Mahmoud, knew exactly where to go- where the coaches were located and navigated us well at the train station.

All in all a highly enjoyable experience from me and I would recommend to others who would like a stress-free trip to Umrah.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Dome Tours provided a professional…

Dome Tours provided a professional service from the beginning to the end of our Umrah journey. This allowed us to concentrate on the spiritual aspects of our visit to the holy sanctuaries. The hotel (The Hilton) in Makkah sharif was impressive; both hotels (in Makkah and Madinah) were very close to the haraam sharifs which was important to me. Can’t thank the organisation enough. May Allah سبحانه وتعالى reward you all abundantly.
Highly recommend Dome Tours to anyone who wants a hassle free experience.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Dome Tours facilitated a family Umrah…

Dome Tours facilitated a family Umrah visit for us which we completed successfully last week Alhamdulilah.
Dome arranged every aspect of the trip seamlessly and were very attentive to detail.
Timely reminders at every step to confirm pre arranged transportation details/tour guide details and timings.
This meant we could focus on the Ibadah and not worry too much about logistics.

December 21, 2025
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Rated 5 out of 5 stars

Umrah 2025

Very organised trip in every stage
Excellent guide with a wealth of knowledge.
Everything as promised
I would go again
I would recommend it to others.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Dome Tours was incredibly helpful in…

Dome Tours was incredibly helpful in securing my visa and booking my flight tickets for Umrah. This was my first time using their services, and I am thoroughly satisfied with the experience. I would gladly recommend Dome Tours to anyone planning their Hajj or Umrah journey.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

I am ever so grateful: Dometours are the best

I am ever so grateful to have found Dome tours to help us with our upcoming Umrah trip in August. I had a few bumps with regards to my father’s Umrah visa which was declined as I tried to do it on my own at first.
he has a foreign passport and Br. Ibrar helped us and went above and beyond to sort it out for us within a short period of time. Readily answering all my questions and even pointing us in the right direction for everything else. They are such a reliable agency that came to us with excellent recommendations deservingly so. May Allah bless them with abundance as their guidance and help is precious. Thank you for rewarding service

July 1, 2025
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Rated 5 out of 5 stars

Dome Tours Hajj 2025

Dome Tours were fantastic guides throughout this incredible journey. From the moment they received us at the airport to our return the guides made sure that we were well looked after, catered for all our needs and went out of their way to ensure a smooth journey. With 24 hours assistance and knowledgeable spiritual guides Dome Tours ensured our Hajj was a once in a life time journey we will always treasure.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Dome Tour Hajj

Salaam
I did hajj with my wife with dome tours. It was tricky booking a hajj package but Alhamdullilah we got in via phase 4 during Ramadan. As soon as we were accepted by Allah swt for hajj dome were extremely professional, guided us all the way for visa, prep before hajj, advice on fitness and exercise, fiq related matters, medical matters via telegram, the organisation in Saudi, Mecca, Mina , Arafat and Medina were brilliant. The guides , sheikh and doctor in the group were brilliant ! The standards in the hotel were brilliant - so in essence you can concentrate on just your hajj - lots of guidance - I would highly recommend dome tours !
The guides Ossama, Shahed, Hassan, Fattelah, we’re fantastic ad were the sheikh in our group. Sheikh imtiaz, Zubair and Rusvan were excellent
I would recommend dome tours without any hesitation

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Dome Tours - officially the best!

Dome Tours were absolutely phenomenal. From the moment we booked the package, until the airport good byes they went above and beyond to ensure we had everything we needed and were safe and well.
They guided us through every step and were always incredibly supportive. They provided us with amazing seminars, webinars, lessons and lectures which were super informative. We had countless opportunities to ask questions to mufti’s, doctors and scholars before our trip, during our trip and most importantly whilst performing our sacred pilgrimage.

The volunteers were soilders! Even in the scorching heat they managed to smile, encourage and look after us SubhanAllah!

We had the best Hajj experience by far, all thanks to you. Dua’s will always be with you all. Jazakallah for every single thing and for being a part of this spiritual journey with us. 🫶🏽

May 25, 2025
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Rated 5 out of 5 stars

Best Experience of my life

Dome tours was our first choice for Umrah on December 2023. Our experience during Umrah made Dome Tour our first choice for the Hajj 2025.
Their professionalism and care for pilgrims was best. Travell from Jeddah airport to Makkah, Makka to Mina, Mina to Arafah, Arafah to Muzdalifa, Musdalifa to Jumarath, Makkah to Mina, Stoning at Jamarath, Mina to Makkah was well organised coordinated.
Many thanks to all Dome tours staff and volunteers for their hard work. They made our journey easy and guided us to complete our hajj fully. May Allah reward them in this life and grant them Jannah in the day of judgement.
Ameen

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Dome Tours are the best Hajj guides

Dome Tours are the best Hajj guides - they provided step-by-step spiritual and practical support through out our Hajj journey, are highly professional, very patient and even provided comic relief to ease any tension or uncertainties we had.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

An amazing Haj experience with Dome tours

An amazing experience with Dome tours. They are so organized and dedicted and did the best for us to have an easy and smooth Haj. From the day you get your package booked and even before that they were helping and guiding in every step both spiritually and practically. We were prepared for every single action mentally and physically and always have somebody to ask when issues arise either in Fiqh or in medical emergencies. May Allah reward all of them. I can not recommend them enough .

June 2, 2025
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Rated 5 out of 5 stars

Simply excellent

Simply excellent, professional, experienced, extremely helpful, considerate, scholastic, informative, adaptive, no problem too much for them and above all compassionate, humanistic and brilliant. Excellent medical service on the ground with tour doctor - an absolute asset

June 18, 2025
Unprompted review

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