Dome Tours Reviews 106

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had an excellent experience booking my trip with Dome Travel. They were incredibly knowledgeable, attentive, and genuinely invested in making sure my trip was smooth and memorable. What stood... See more

Rated 5 out of 5 stars

Alhumdulillah , dome tour has made our Hajj experience way better than expected. There were guides in every step. Reminder everyday to prepare us for the next day. Facilities everything so that we can... See more

Rated 5 out of 5 stars

DT made our ‘once in a lifetime’ experience of Hajj truly flawless. Logistically there in the blessed lands of Makkah and Medina, Mina, Arafat & Muzdalifa - our guides always made decisions which were... See more

Rated 5 out of 5 stars

Alhamdolillah after 3 years Allah called us for Hajj in 2023.It was His blessing that we had Dome Tours guides with us in this blessed journey. Their coordination, time management,clear communication... See more

Company details

  1. Tour Operator
  2. Travel Agency

Written by the company

Dome Tours’ story began with the above question! For us, there was only one answer. We needed to create a community. And that is exactly what we have been doing since our beginning in 2002. Almost 20 years on and we are still building global bonds of brother and sisterhood by providing excellence every step of the way for Hajj and Umrah. Our core ethos of khidma (service) underpins everything we do. And we guarantee that all of our customers’ needs will be comfortably met, their expectations exceeded and their goals before the start of the journey, accomplished. We push ourselves to go above and beyond what is expected of us, paying attention to the little details that are often missed. For example, all of our Hajj pilgrims are given our Hajj Essentials Collection, which are travel-friendly and functional items, such as an instant cooling towel, pain alleviating cream, a Tawaf friendly umbrella, and much more… We also ensure that our pilgrims are accompanied by doctors and scholars to tend to every health need and question. These facilities are just one of the ways we help to ease the strenuous journey to Makkah and Madinah as much as possible. As of today, we have served over 20,000 pilgrims And have established ourselves as a leading tour operator in the industry, winning multiple awards along the way. However, our greatest fulfilment comes from hearing how we have helped transform people’s lives and reconnected them with their faith. Alongside the spiritual sites of Makkah and Madinah, we also offer holidays to the most stunning, adventurous and relaxing global destinations. From the dreamy coastlines of Jordan to the bustling bazaars of Egypt, we have covered all grounds to bring people’s travel dreams to reality. Our packages don’t just come off the shelf We understand every person is different and that is why Dome Tours offers unique, tailor-made packages aimed not only at individuals but families, businesses and organisations. Through the spirit of a community, we aspire to help Muslims please their Creator, while building lifelong bonds between one another. Hajj and Umrah should leave everyone feeling transformed, and for years we have been building the right environment to accomplish this. Accreditations IATA Approved Agency ATOL (Air Travel Organisers License) granted by the Civil Aviation Authority ABTA (Association of British Travel Agents) Approved Hajj Ministry Agent


Contact info

4.9

Excellent

TrustScore 5 out of 5

106 reviews

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Rated 5 out of 5 stars

Dome Tours is highly recommended by me and my sister

We had amazing Guides who were very supportive throughout, especially Brother Faz, Sisters Manal and daughter, Rizvia and Aisha.
It was them that made our Hajj easier in that they were always on hand to help and answer any questions as well as all the other Guides.
The organisation of the whole journey including the Tours was excellent and we had the best Hajj experience we could ever have hoped for.
May Allah bless them for their support and guidance.

June 2, 2025
Unprompted review
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Rated 5 out of 5 stars

It was amazing and the best experience…

Hajj 2025 was amazing and the best experience of my life with dome tours. The guides and staff are truly amazing and helpful specially sister Aisha she is a gem. May Allah give all of them good health and blessings and strength to serve Hujjaj every year Jazak Allah khairun.

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Hajj 2025 Dome Tours

Extremely well organized from start to finish and made us feel very safe and relaxed throughout the entire journey. Faultless.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Hajj 2025 with Dome Tours

We went on Hajj with Dome Tours this year and Alhamdullilah , the experience we had with the team can’t be expressed in words .
Dome Tours has an excellent team of guides , scholars , doctors who all went above snd beyond to ensure that Hajjis are able to concentrate on ibadah and have the best spiritual experience without having to worry about anything else
Their attention to details , organisation, planning , efficiency was perfect .
Dome Tours has an excellent , efficient , hardworking, selfless , dedicated and above all very caring team who were always around to help and assist Hajjis from the very start of the process .
It is because of their organisation , planning and caring attitude that allowed us to have best hajj spiritual experience .
May Allah reward each member of the team for selfless devotion to look after hajjis . May Allah grant them all Hajj Mabroor and give them barkah in all their affairs
I would strongly recommend to go with Dome Tours for Hajj and umrah snd you will not regret it

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

I have travelled 3 times with them

I have travelled 3 times with this organisation.

I would not bother trying anyone else.

Although not the cheapest, the service provided and logistical support is unmatched! It is worth that extra bit of money for sure. Don’t cheap out on a big trip like hajj at all.
All my friends who use the cheaper/other groups, always complain about lack of services.

June 6, 2025
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Rated 5 out of 5 stars

A truly exceptional Hajj experience with Dome Tours

I’m truly thankful for the care and dedication shown by the Dome Tours team throughout this blessed journey. Everything — from logistics to spiritual support — was thoughtfully organised and delivered with heart.

The team was attentive, kind, and always available when needed. Their presence made a complex journey feel safe, calm, and spiritually rich.

May Allah reward them for making this experience so meaningful. I highly recommend them to anyone preparing for Hajj.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Dome Tours you guys smashed it

Dome Tours you guys smashed it
excellent service from home to home , unbeatable service from the whole group
keep up the good work , you made so easy for the hajjis

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Full of gratitude to Allah for enable…

Full of gratitude to Allah for enable me ti to embark on this sacred journey of Hajj with the wonderful Dome team.Ussama,Shahed,Ibrar sister Iram and sheikh Imtiyaz and Dr Khan were amazing and dedicated and caring people who were with us days and nights to ensure that we are well.
They became truly a family member during this exceptional journey ❤️ I couldn't imagine I would meet such a nice people from Dome Tours and fellow Hujjaj,I learned a lot from them in term of patience,humbleness generosity.Had a beautiful journey with them which will stay with me for long time it's unforgettable experience,will miss these kind people a lot,InchAllah look forward to meet again for another journey.
Thank you again Dome team,may Allah bless you and reward you for all your hard work, Ameen.
Have already family members interested in registering with you InshAllah,will pass the registration form to them.
You will be always in my dua"s
و سلام عليكم ورحمة الله وبركاته. .

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

An unforgettably, incredible Hajj experience…

I had an incredible Hajj experience with Dome Tours. Everything was perfectly organised and ran smoothly. The team handled any unexpected issues with great care and professionalism, which really gave me peace of mind. I chose Dome because I wanted to focus fully on my worship while they took care of the rest, and they absolutely delivered.

The guides and staff were wonderful, and we were well looked after throughout the journey. The only small improvement I’d suggest is having a dedicated, air-conditioned prayer space in Arafat for those who want more privacy and quiet for worship. Aside from that, everything was truly exceptional.

I would wholeheartedly recommend Dome Tours to anyone planning their Hajj. Whether you’re travelling alone or with family, they make the whole process seamless, comfortable, and spiritually fulfilling. Their professionalism, care, and attention to detail allow you to focus completely on your worship without any added stress. If you want a team you can truly trust to support you every step of the way, Dome is the company to choose.

I can’t thank them enough and the best thing I can do for them is to make douaa, may Allah bless and reward everyone at Dome Tours for all their hard work, dedication, and the sincere care they show their pilgrims. I’m truly grateful for the unforgettable experience they helped create.

June 2, 2025
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Rated 1 out of 5 stars

I found this company to be greedy in…

I found this company to be greedy in how they deal with their pilgrims -my umrah took place in October 2023 with Abdulrahman the owner of this company who was behaving oppressively and obsessively at times putting disabled people at a loss because of his lack of organisation and his need to focus on the next group whilst the first group hasn’t even begun. About of these reviews are fake I witnessed pilgrims on Umrah not be able to fulfill their umrah due to lack of organisation and the fact that Abdulrahman chose not to have any volunteers from Dome to help on the umrah. I found that to be extremely oppressive and I witnessed disabled pilgrims not be accounted for or treated well either. A lot of manipulative behaviour was going on and people were chastised for not being able to use Telegram’ so no regard for accessibility and disability at all. These are facts and I swear by Allah swt this is what I witnessed and experienced. I was traumatised by the greed and the facade and watching others suffer as well as myself. Dome is not what it makes out to be it depends on weak pilgrims with no self agency and particularly caters to certain races over others to garner domination. Very cruel tactics and I complain of my anguish to Allah swt Al Adl. Hasbia Allah wa’nima el wakeel.

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Done tours - excellent tour guides and a life changing experience.

Br Abu Isa and his family were truly great hosts and made every effort to make the Umrah experience the best for us. May Allah (swt) reward Abu Isa and his family abundantly for his efforts, and grant him and his family the best of both worlds. Abu Isa’s wife May Allah swt reward her abundantly for the support she provided the sisters, she was there every step of the way and was such an important part of the journey for us. The family have played a part in this life changing experience for me and are part of the memories I will have for the rest of my life.

The location of hotel in Makkah was convenient, food at the hotel was great and the overall booking process was quick. I would 100% recommend Dome Tours if you are thinking of embarking on this sacred journey.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

The best Umrah services

I recently had the privilege of traveling for Umrah with Dome Tours, and I am so grateful for the exceptional service they provided. My family and I had booked for October with Umrah Transformations. From start to finish, Shaykh Harun and Shaykh Mohamed made the entire journey smooth, comfortable, and spiritually enriching.

The booking process was simple and transparent, with clear information on packages, pricing, and travel details. The staff at Dome Tours were incredibly helpful (special thank you to both Ibrar who is in London and Mustafa who is based in Medina), most especially to the shaykh for answering all our questions and providing guidance on what to expect during the trip. Their attention to detail made the entire experience stress-free.

The accommodations in both Makkah and Madinah were top-notch, with comfortable hotels located just a short walk from the Haram, which made performing the rituals of Umrah much easier. The transportation arrangements were also excellent, with reliable buses and timely transfers.

What truly stood out was the personalized support provided throughout the journey. The Shaykhs were knowledgeable, kind, and always available to assist with any queries. They helped ensure that we understood the significance of each step of the Umrah pilgrimage, adding a deeper level of spiritual connection to the experience with their sessions.

We felt very well taken care of from the moment we booked my trip until I returned home. Dome Tours' commitment to customer satisfaction and their deep understanding of what travelers need during this important journey truly set them apart.

We would highly recommend Dome Tours to anyone planning their Umrah pilgrimage. They are professional, compassionate, and dedicated to making your journey as meaningful and comfortable as possible.

October 24, 2024
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Rated 5 out of 5 stars

This company i would highly recommend.

This company i would highly recommend.
The staff they are very helpful and excellent services .
it was very clear booking and No hassle at all.
i want to say Thank you so much to all who assist us
I am looking forward to for the next trip :)

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

Dome Tours - Magical Hajj experience

The whole team from Dome tours was excellent right from the start of the booking process to all the way during Hajj and back to the UK.

You can tell they have vast experience in dealing with Hajj.

The guides during hajj were very friendly and helpful at all times considering everyone was suffering during the extreme heat this year.

Would definitely be using Dome tours again in the future if given the chance.

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

Dome Tours - Hajj 2024: Amazing!

The price you pay covers everything, so you shouldn't expect perfection in every aspect. There will be ups and downs, and not all issues are within the control of the agency.

We stayed at the Oberoi Hotel in Madina, which I highly recommend. This hotel was a dream with its excellent food, convenient location (especially for women), and cleanliness. In Makkah, we stayed at the Hilton Suites, which also had a great location.

Anyone planning to go on Hajj in the future should prepare for the worst and be ready for all situations, such as extreme weather, road closures, and a lot of walking. Not everything will always go according to plan, and that does not mean it is the agency's fault.

Overall, I had a great experience with Dome Tours, Alhamdulillah.

June 16, 2024
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Rated 5 out of 5 stars

Excellent operator

Excellent operator, very professional and organised
from start to finish, the communication and back office help was very good. Dome have much experience thus able to provide such excellent service.

I would highly recommend this company from my experience and I expect great customer service.

Only negative for Dome to note is that information overload can be confusing for some people.

June 10, 2024
Unprompted review
Rated 4 out of 5 stars

Life changing trip

Ive been to Hajj twice with Dome tours, however this umrah trip was surreal. We booked a typical umrah with the understanding that we will learn a little bit of seera on the side. What we didn't realised was that this trip will change our lives in different ways. Although I will admit, it was quite full on, sometimes tiring, but the lessons the sheikh's taught us in this journey has been life changing. The trip took us in a spiritual and emotional journey that's hard to explain. Highly recommend if you are having difficulty in your life or want to be more spiritually connected.

I feel this trip is suitable for English speaking adults.
Participants will need to have access to phone and headphone all the time.
For anyone who don't mind spending less time in the Prophets mosque or the masjid al Haram due to the program schedule.

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic immersive experience


Dome Tours has distinguished itself as an exemplary provider of spiritual journeys, especially the Umrah tours to the sacred cities of Makka and Medina. Their profound enthusiasm in orchestrating umrahs showcases their deep commitment to the spiritual nourishment of their participants.

The mindfulness and spiritual aspect of the Umrah, under Dome Tours' guidance, transcends mere travel. Their ability to weave the moralistic and ethical teachings of Islam into the fabric of this pilgrimage is commendable. They do not simply lead; they enlighten, reminding every participant of the profound moral compass that Islam offers to the world. This emphasis on spirituality does not overshadow their operational excellence. Their vigilance in organizing group tours is noteworthy, ensuring a fairly seamless, enriching experience while navigating the complexities of travel in such significant yet crowded destinations.

Dome Tours' dedication to their teaching is palpable. They curate an environment where learning and spiritual growth are not incidental but core to the Umrah experience. Their commitment to ensuring the well-being of every participant is evident in their meticulous planning, attention to safety, and the provision of comfort throughout the journey.

The overall experience with Dome Tours transcends the boundaries of traditional travel. It is a journey of self-discovery, a deep dive into the heart of Islamic teachings, and a testament to the power of faith in forging communal bonds. Their professionalism, coupled with a genuine passion for imparting spiritual wisdom, makes Dome Tours not just a travel company but a catalyst for personal and collective transformation.

February 9, 2024
Unprompted review

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