www.domli.co.uk Reviews 

1,594
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 507 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, highlighting beautiful wood and impeccable workmanship for items like shelves, worktops, and desks. Many also commend the efficient and quick delivery service, often noting secure packaging that ensures items arrive in perfect condition, supported by excellent service and prompt communication. However, some customers noted products occasionally arrived with minor damage, chips, or machining marks. A few also experienced delivery issues like delays, missing items, or incorrect addresses, often attributed to third-party couriers.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the excellent craftsmanship... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent craftsmanship and solid... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Order

Users describe positive interactions with order, highlighting the ease and speed of the ordering process,... See more

Service

Reviewers mention positive feedback about service, often highlighting excellent and quick delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my second purchase from Domli, first time round I bought 3x oak shelves 400mm thick and this time I bought 3x 18m thick oak shelves for another project. The shelves are beautiful quality and... See more

Rated 5 out of 5 stars

After some early niggles with the courier company being poor, Greg over at Domli went above and beyond to make sure everything was put right for me and made sure I was satisfied with the result.... See more

Company replied

Rated 5 out of 5 stars

Such a great company!! I was dubious to say the least. I hadn’t heard of the company before and the prices seemed too good to be true. Firstly the quality of the wooden worktops (oak, both 60 and 90cm... See more

Rated 5 out of 5 stars

I have bought several items now from Domil and all have been excellent. I’ve had oak worktops, table top and bench top, all of which have been lovely, good quality wood. The delivery company didn’t de... See more


Company details

  1. Home Improvement Store

Written by the company

At domli, we specialise in providing natural, high-quality products for your home. Solid oak chopping boards, floating shelves and custom desks are just some of the unique items that our product experts have curated from around the globe. Sustainably sourced with swift delivery - that's the domli difference.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(1,594)

516 reviews in the last 12 months

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Rated 5 out of 5 stars

Table and chairs are amazing quality

Table and chairs are amazing quality, would highly recommend.
But the customer service stood out hands down. One of the chairs arrived damaged, within 1 working day this was raised as complaint and a collection scheduled to pick up the damaged chair and send a replacement out. Would highly recommend Domli to anyone. ☺️

April 21, 2026
Rated 5 out of 5 stars

I had an excellent experience with this…

I had an excellent experience with this company, especially their customer service.

After some initial issues with my order and delivery delays, the team handled everything with professionalism and genuine care. They responded quickly, took responsibility, and made a real effort to resolve the situation.

A special thank you for organising the final delivery so efficiently — the team arrived on time, assembled the table, and made sure everything was perfect before leaving.

The table itself is absolutely beautiful and exactly what I was hoping for.

I truly appreciate the support, communication, and commitment to making things right. This level of customer service makes a big difference.

Highly recommended.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

As others have said, a very fast response to all queries from their info line.

Payment from a well known third party site, but most of all the manufacture of a bespoke size and delivery time was great, and the desk worktop that's arrived is beautiful and exactly to the spec that I asked for.

I also very much appreciate their environmental consciousness.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

A COMPANY YOU CAN TRUST.

I have purchased from this company in the past all their products are of the highest quality and their staff are on hand to guide and assist with any advice, they email you straight away providing you with any and all the help that you need ,would highly recommend.

April 21, 2026

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