DoneDeal.ie Reviews 

1,215
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 832 reviews, reviewers had a great experience with this company. People frequently praise the platform for its clean user-friendly interface, making it very simple to search and find what they need. Customers also mention that posting ads is entirely straightforward, which frequently leads to fast sales and successful transactions. However, some customers also noted growing frustrations regarding rising advertisement costs and occasional technical bugs on the platform. Some reviewers were not happy with encountering suspicious profiles or dealing with potential scammers while browsing various classified listings. A few consumers expressed concerns that commercial listings sometimes overshadow genuine private sales.

What people talk about most

Website

Reviewers highlight ambiguous aspects of the website, with many praising it as a great, easy-to-use platform... See more

User experience

Consumers find user experience to be very positive, highlighting that the platform is easy to navigate,... See more

Product

Customers consistently note ambiguous experiences with product, reflecting a mix of satisfaction and strong... See more

Price

People report negative experiences with price, describing the platform as excessively expensive for placing... See more

Application

Reviewers mention ambiguous feedback about app performance, with many praising its overall ease of use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very expensive to put up an ad compared to the price when it started and Facebook market place is free so its always the first place anybody puts an ad

Company replied

Rated 4 out of 5 stars

It's a one stop shop for buying but also selling, I have been done dealing privately for a long time mostly buying and selling motorbikes for myself but I have also sold household appliances ect. It's... See more

Company replied

Rated 4 out of 5 stars

I can see lots of ads and the pricing rating by dondeal , thats so nice , its easy to understand why the was priced below average or above average. I hope I will find a great car in donedeal. Tha... See more

Company replied

Rated 4 out of 5 stars

Great choice , great savings !...but still a few ridiculously priced ads eg.. €1 for a Ford Focus etc!!

Company replied


Company details

  1. Online Marketplace
  2. Auto Market

Written by the company

DoneDeal Cars is Ireland’s favourite place to buy a car (Human8, Independent Research, 2026), with 2.2 million people using DoneDeal Cars every month and 3.5 million across DoneDeal overall. For over 20 years, DoneDeal has been part of homes, farms and families, a place where people have bought and sold everything from kitchen tables to farm machinery to cars. That’s where DoneDeal began: Ireland’s general marketplace, connecting communities across the country. But Ireland has evolved. And so has DoneDeal. We’ve grown from a general buy-and-sell site into Ireland’s largest car marketplace, built for everyone from learners to lifelong drivers. Today, DoneDeal Cars is Ireland’s number one car marketplace, with more new and used cars for sale from dealerships than any other site. With over 86,000 cars available, 80% are listed by dealerships, and many are now DoneDeal Cars Trusted Dealers, offering warranties, verified history checks and top-rated service, so peace of mind comes as standard. Behind DoneDeal Cars is a team across Ireland focused on making car buying better, safer and simpler. Because buying a car should feel this good.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(1,215)

761 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

The only replies I got were fraudulent

The only replies I got were fraudulent. Example, Who looks to courier a cheap bike from Northern Ireland to Guam ffs!...

June 12, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Sorry to hear that — dealing with scammers is frustrating and we completely understand why it knocks your confidence in the platform.

Unfortunately bad actors exist on any open marketplace, but they're very much the minority. Please report any suspicious messages directly through the app so our team can act on them.

If you're selling a vehicle, looking at enquiries from Trusted Dealers can also help filter out the noise. We're at hello@donedeal.ie if you need any help.

Advertisement
Rated 2 out of 5 stars

Web site needs servicing in the area of…

Web site needs servicing in the area of privacy. No scrolling, so can't select privacy settings.

June 16, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for flagging this — not being able to manage your privacy settings properly isn't good enough. We'll make sure this gets to the right team.

In the meantime, please get in touch at hello@donedeal.ie and we'll do our best to help you sort it.

Advertisement
Rated 5 out of 5 stars

Reliable

Reliable. Quick and fast. Very effective

June 15, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it

Rated 1 out of 5 stars

None existent customer service

Non existent customer service, and prices are very expensive compared to other platforms
Avoid

June 15, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Sorry to hear this — our team are available Monday to Friday with an average response time of about 2-3 hours, if you haven't already received a reply, please respond to the request for information I've sent you through Trustpilot.

On pricing, fees represent a small percentage of your item's value and help you reach Ireland's largest buying audience. With 3M+ monthly users and 1,000+ cars sold daily, listings on DoneDeal sell faster and for more — so the value is real.

Advertisement
Rated 5 out of 5 stars

I use Done deal quite a lot for both…

I use Done deal quite a lot for both selling and buying. The app is easy to use and very reliable. I am a very satisfied user and highly recommend it.

June 15, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it

Rated 3 out of 5 stars

I haven’t been long enough on

I haven’t been long enough on, to experience anything yet

June 14, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for getting started with DoneDeal! If you need any help finding your feet, don't hesitate to reach out at hello@donedeal.ie — we're happy to help. Hope you find exactly what you're looking for.

Advertisement
Rated 1 out of 5 stars

They charge up to 60 euro and you can…

They charge up to 60 euro and you can place an add for free on facebook

June 12, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

We hear you — and we know free alternatives exist.

The difference is reach. Fees represent a small percentage of your item's value and help you reach Ireland's largest car-buying audience. With 3M+ monthly users and 1,000+ cars sold daily, listings on DoneDeal sell faster and for more than on smaller, less targeted platforms — so the value is real.

If you'd like to talk through your options, we're at hello@donedeal.ie.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look