DoneDeal.ie Reviews 

1,216
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 832 reviews, reviewers had a great experience with this company when buying and selling goods. Users frequently point out that the platform is very easy to navigate, allowing them to quickly find what they need across a large selection of categories. Customers also share that the application makes everyday communication and purchases super simple, reliable, and straightforward. However, some people mentioned that putting up advertisements has become significantly more expensive over time compared to earlier days. Reviewers additionally expressed frustration about encountering unreliable listings and dealing with problematic users who attempt to disrupt transactions. A few consumers also noted that navigating certain app updates and finding specific regional categories can sometimes feel quite complicated.

What people talk about most

Website

Reviewers highlight ambiguous aspects of the website, with many praising it as a great, easy-to-use platform... See more

User experience

Consumers find user experience to be very positive, highlighting that the platform is easy to navigate,... See more

Product

Customers consistently note ambiguous experiences with product, reflecting a mix of satisfaction and strong... See more

Price

People report negative experiences with price, describing the platform as excessively expensive for placing... See more

Application

Reviewers mention ambiguous feedback about app performance, with many praising its overall ease of use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very expensive to put up an ad compared to the price when it started and Facebook market place is free so its always the first place anybody puts an ad

Company replied

Rated 4 out of 5 stars

It's a one stop shop for buying but also selling, I have been done dealing privately for a long time mostly buying and selling motorbikes for myself but I have also sold household appliances ect. It's... See more

Company replied

Rated 4 out of 5 stars

I can see lots of ads and the pricing rating by dondeal , thats so nice , its easy to understand why the was priced below average or above average. I hope I will find a great car in donedeal. Tha... See more

Company replied

Rated 4 out of 5 stars

Great choice , great savings !...but still a few ridiculously priced ads eg.. €1 for a Ford Focus etc!!

Company replied


Company details

  1. Online Marketplace
  2. Auto Market

Written by the company

DoneDeal Cars is Ireland’s favourite place to buy a car (Human8, Independent Research, 2026), with 2.2 million people using DoneDeal Cars every month and 3.5 million across DoneDeal overall. For over 20 years, DoneDeal has been part of homes, farms and families, a place where people have bought and sold everything from kitchen tables to farm machinery to cars. That’s where DoneDeal began: Ireland’s general marketplace, connecting communities across the country. But Ireland has evolved. And so has DoneDeal. We’ve grown from a general buy-and-sell site into Ireland’s largest car marketplace, built for everyone from learners to lifelong drivers. Today, DoneDeal Cars is Ireland’s number one car marketplace, with more new and used cars for sale from dealerships than any other site. With over 86,000 cars available, 80% are listed by dealerships, and many are now DoneDeal Cars Trusted Dealers, offering warranties, verified history checks and top-rated service, so peace of mind comes as standard. Behind DoneDeal Cars is a team across Ireland focused on making car buying better, safer and simpler. Because buying a car should feel this good.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(1,216)

763 reviews in the last 12 months

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Rated 3 out of 5 stars

Nothing

It’s all fine

June 11, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the three stars — glad things are going smoothly. If there's anything we could do to make it a five-star experience, we'd love to hear it at hello@donedeal.ie.

Rated 5 out of 5 stars

Thanks 🙏🏻 DoneDeal team that’s a great…

Thanks 🙏🏻 DoneDeal team that’s a great place just I wish that you can make it more safe for buyers because it’s full of scambags with trash cars with a nice perfectly good descriptions
Thanks again

June 10, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it

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Rated 2 out of 5 stars

Room for improvement

1.Expensive
2. When looking for [oysters) and related stuff I need to search in boats then boat extras and then market place when one search should be enough to show all related things in 1 search

June 10, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for taking the time to share this — both points are fair.

On pricing, fees represent a small percentage of your item's value and help you reach Ireland's largest buying audience. With 3M+ monthly users and 1,000+ cars sold daily, listings on DoneDeal sell faster and for more — so the value is real.

Your feedback on cross-category search is a good one and we'll make sure it gets to the right team. If you'd like to chat through anything, we're at hello@donedeal.ie.

Rated 3 out of 5 stars

Always sell when i advertise

June 2, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

That's great to hear — exactly what DoneDeal is here for! If there's anything we could do to make it a five-star experience, we'd love to know. Feel free to reach out at hello@donedeal.ie.

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Rated 1 out of 5 stars

prices are every month bigger

June 8, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

We hear you — and we understand it's frustrating when costs go up.

Fees represent a small percentage of your item's value and help you reach Ireland's largest buying audience. With 3M+ monthly users and 1,000+ cars sold daily, listings on DoneDeal sell faster and for more — so the value is real.

If you'd like to talk through your options, we're at hello@donedeal.ie.

Rated 5 out of 5 stars

Great service

Great service. Got many calls from interested buyers. Feel like my ad was well received

June 9, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it

Rated 5 out of 5 stars

DoneDeal

I got small flat so every time i need some room try to orgenize my spece by selling unuse stuff DoneDeal app helps. View time for small stuff should be longer.

June 8, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it

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Rated 1 out of 5 stars

To expensive to place add and when…

To expensive to place add and when scrolling never seems to have anything new

June 8, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the feedback — sorry the experience hasn't been hitting the mark lately.

On pricing, fees represent a small percentage of your item's value and help you reach Ireland's largest buying audience. With 3M+ monthly users and 1,000+ cars sold daily, listings on DoneDeal sell faster and for more — so the value is real.

On the browsing side, it may be worth trying different search filters or categories to surface newer listings. If you're still not seeing fresh content, drop us a line at hello@donedeal.ie and we'll take a look.

Rated 5 out of 5 stars

Very good

Very good

Excellent app very good very helpful and positive in every way

June 8, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it

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Rated 1 out of 5 stars

Eroded Trust

I paid €2.99 to bump my sofa advert on DoneDeal. Within five minutes, I received a message from a scammer wanting to buy the item through FedEx, and have since been pestered by them.
My issue isn't that the bump feature failed technically—it did move my advert to the top of the listings. My issue is that the only immediate result of paying for extra exposure was contact from a scammer, which significantly eroded my trust in the platform.
I contacted customer support and requested a goodwill refund of €2.99 given the circumstances. While the responses were polite, DoneDeal refused to show any flexibility.
For me, this isn't about the money; it's about customer trust and how concerns are handled when a customer has a poor experience.

June 7, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for sharing this — and we're sorry that your first experience after paying for a bump was contact from a scammer. That's genuinely frustrating and we completely understand why it eroded your trust.

Unfortunately scammers are a reality on any open marketplace, but that doesn't make it any less unpleasant when it happens. You can avoid this by turning off phone/text as a contact option and using only the DoneDeal message centre where much greater security features exist.

We're sorry we couldn't do more when you reached out. If you'd like to try again, we're at hello@donedeal.ie and we'll do our best to help.

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