I submitted my order on October 17th 2023. Dono Mano took the payment but have sent no confirmation of my order or any means to track the order.I have submitted a complaint and have received a 'ticket... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered on the 28/08 chased tracking and order a number of times and as others have said many times you get a generic response promising the goods soon. Can we give you a money off voucher to make u... See more
Pésimo ! Sus artículos se ven de buena calidad en las fotos y no son tan económicos. Me compre un abrigo de $1,300 , llego dos meses después y la tela se veía extremadamente chafa , me quedo pequeño... See more
Misrepresented their product online. Sizing way off, several sizes too small. Poor quality sewing, with many loose threads. Sent from China. No return or exchange possible. Only offer a 15% rebate o... See more
Company details
Information provided by various external sources
Dono Mano is a clothing and accessory online store, based in the the sunny Florida. The mixture of trendy, sophisticated and contemporary clothing, shoes and accessories has made Dono Mano an inviting and stunning online shop. Our store offers unique apparel and accessories to men who value versatility, style, and comfort. Dono Mano prides itself on providing excellent customer service. There is always somebody to answer you and help you find whatever you need. That's not even mentioning our great selection of fun and beautiful clothing, shoes, and much more! Order today and let us help you redesign or add to your existing wardrobe. We have men's clothing and accessories to fit all budgets while maintaining quality. You are always wholeheartedly welcome at our site, while we try and answer each and every request in emails by our own personal agents. Whether you need assistance in finding a special look or you just want to browse on your own, we aim to make you look and feel good. Whether searching for the perfect outfit, the perfect pair of shoes or the perfect jeans, Dono Mano has what you're looking for.
Contact info
United States
- donomano.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I get my Business gentleman style…
I get my Business gentleman style jacket this morning and I it suits me very well. The information about product are complete and correct. Also size chart fits my expectations.
A place for passionate shoppers
I am much into accessories and clothing and I am passionate buyer as well.
Dono Mano has quite some nice list of items for good pricing. I ordered 6-7 items and all came in a reasonable time and I paid fair price for them all.
Definitely will recommend the store.
Excellent price deals for sunglasses
Excellent price deals for sunglasses. I love my vintage one, can´t wait for sunny days.
Professional customer service with…
Professional customer service with quick response for my email. Delivery was without complications and on time.
Dono Mano t-shirts are always my first…
Dono Mano t-shirts are always my first choice gift. Last time I bought Damien Long shirt for brother in black and he just loved it. I´ll be back soon.
Dono Mano vests are favourite peices of…
Dono Mano vests are favourite peices of my wardrobe. They are warm and good for everyday wearing.
Refund for poor quality of goods
The customer service and keeping me in the link has been 2nd to none.
I wil consider dealing with Dano Mano again because of this.
The worst crook shop I have ever seen
I give it one star just because there is no option of no star. Bad? Are you kidding? ATROCIOUS! Never never never buy anything from this cheater shop! They delivered my things to a wrong place. They said it was my fault because I gave them the wrong address. Now the question is how the hell was I able to give them an address that I even had never heard of? Intentionally or accidentally, someone changed my information. See? How unsafe your personal information is? I lost my money and got nothing. I regretted not screen-shotting for evidence so that I could have now turned to 911. But I didn't. So if you want to buy something here, don't forget to save the evidence.
Placed an order December 27
Placed an order December 27, 2017. Still, haven't received my item. Contacted customer service and was told it was on the way. The tracking number I received can't be found. DO NOT BUY ANYTHING FROM THESE CROOKS
don't bye waste of money
hi I ordered my cloths 3 months ago and only got them yesterday .The quality is ok it could of been better and this is not a fake review.
items never arrived
items never arrived. lots of fake account comment on facebook pages.
SCAM
I ordered a jacket and got double charged, okay cool I’ll take two. Instead I got nothing they have no way to make contact and they never gave money back or my jackets and it’s been six months . SCAM SCAM SCAM do t be fooled !
Don't believe what you see on this site…
Don't believe what you see on this site these guys are CROOKS! The company is funding all these 4-5 star rating...these ratings are false.
1) Product Quality is junk!
2) Shipping took us 7-8 weeks b/c it's coming from pack mule from somewhere in in China or where they source their prison labor. Then you have no visibility on shipping status b/c they are using cheap shipping that doesn't use tracking.
3) You can't return anything b/c everything is shipped from labor camps in China.
4) Customer support is slow responding and when they do, they are canned responses and do not answer your questions.
This is a SCAM company.
This is a scam company....quality too bad, sizes horribly wrong, service is corrupt
Total SCAM!!!
Total scam!!!! Please do not buy from this company.
I was lucky to get my money back. I told you I would!!
You can not refund or return anything. Sizes are so wrong.
Stitching is very very bad. NO customer service at all.
Inferior quality product from China
Inferior quality product from China. To get a refund I had to ship it back to China with postal tracking and it cost more to do so than the product was worth. Don't buy. The photos and publicity material do not accurately represent the product. Avoid.
Absolute con thank god I paid with…
Absolute con thank god I paid with paypal only £45 out of pocket for returning goods to china paypal returned my 180 dollar payment to donomano
DO NOT BUY
I ordered a coat and a shirt, took 2 months for delivery of coat which was totally wrong size, it said 2xl but was more like medium. The shirt i never received. Its gone 5 months now. They stopped replying on email. DO NOT SHOP from them.
Absolutely horrible customer service
Yesterday, I finally received the jacket I had ordered two months ago. I had ordered it in a men's medium, but there is no way the jacket I received is a men's medium. The tag on the jacket says "men's medium," but it fits like a kids' large - the sleeves only go to my elbow, the jacket hangs above my waist, and I could not zip that thing closed if I tried. I emailed them saying that I would like to return it, and I received an automatic reply (literally less than 2 seconds after I had sent my message) saying that they cannot offer me an exchange. If I wish to return the product, I must ship it directly to their suppliers and pay the international shipping costs myself. If I am unwilling to do that, then they will allow me to keep the product and give me a 15% refund. A whole 15%. How generous. After THEY sent ME the wrong size. Now that's quality customer service! This company is a ripoff - DO NOT ORDER FROM THIS COMPANY.
The watch I bought for my boyfie really…
The watch I bought for my boyfie really fits on everyday outfit. Nice idea for the design.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







