DoNotAge.org Reviews 

553
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their high quality, effectiveness, and the positive health benefits they experience. Many people highlight the exceptional customer service, noting prompt responses, helpfulness, and a professional attitude when addressing inquiries or issues. However, some customers were not happy with issues regarding product expiration dates, misleading subscription offers, and problems with packaging leading to product spoilage. A few other people also felt that customer service was slow or unhelpful, particularly when trying to return products or resolve order discrepancies.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers praising the high quality and... See more

Customer service

Consumers find customer service to be positive, with many reviewers consistently praising the excellent,... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the high... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the promptness and... See more

Service

Customers consistently note positive experiences with service, often praising its speed and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Complete trust in DoNotAge and their products. The science behind all the products are published and as I age im trying to delay losing fitness for as long as I can. These products supplement my cycli... See more

Company replied

Rated 5 out of 5 stars

This is the most amazing company. Their customer service is Excellent. I love the supplements and the staff!! I’m now taking several ingredients and feeling much much better. My cognitive function is... See more

Company replied

Rated 5 out of 5 stars

The best place to get your supplements, genuinely I had an issue with one of my orders after a year of buying from them, and support resolved it within a day plus they offered me a free supplemen... See more

Company replied

Rated 5 out of 5 stars

I love this company. The professional team is amazing. Always available to answer your questions. The shipping process is simple and quick and the supplements are of SUPERIOR QUALITY. I am so gratefu... See more

Company replied


Company details

  1. Pharmaceutical Company
  2. Vitamin and Supplements Store

Written by the company

The most trusted name in age reversing supplements, including the highest quality NMN and trans-resveratrol on the market.


Contact info

4.2

Great

TrustScore 4 out of 5

553 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(553)

98 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service. Fast shipping. On one occasion, one of the products arrived slightly damaged, and after contacting them, they sent me the damaged product again.

August 4, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your review Jose!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

The parcel's delivery company was given…

The parcel's delivery company was given misleading information about its status, and support provided assistance.

August 4, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

We're really pleased to hear our Support Team were able to assist you with this, thank you for your review!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

I have been using supplements for many…

I have been using supplements for many years. I can definitely say that "do not age" is one of the best manufacturers and suppliers I have used. And for sure, the best service and attitude.

August 6, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your review Gidi!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Bay Area

I have purchased from DNA for several years. I think their products are excellent and their customer support has always been awesome.

June 1, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you Kelley, we really appreciate your review!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

I have my life back!

Before deciding to buy NMN from Do Not Age, I did a ton of research and read all the scientific papers I could get my hands on - not just their own research. Convinced by the evidence base, I put in my first order with an open mind.
Within 4 days I started noticing changes, like being able to walk up to bed without grunting in pain, and stepping out of bed in the morning with a spring in my step. Over the next four months, my life altered out of all recognition. I went from having chronic pain and energy deficits to being able to hold my own at festivals (dancing to whole sets rather than just one or two songs) even into the wee small hours! My mental health has improved massively, my physical stamina is massively better, my coordination is noticeably improved, I'm sleeping better, my libido has increased, I heal quicker from cuts and bumps, and I have hard physical evidence from my daily step count which has doubled since February, and blood tests that show my full blood count has normalised after over a year of boarderline results, and specifically a chronically low iron count has increased by 72%! All of this has given me back my former life and I feel 10 years younger.

August 7, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Your review of our products is great Kate, we're really pleased to hear you're experiencing the maximum benefits!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Do Not Age is a FANTASTIC company with…

Do Not Age is a FANTASTIC company with fabulous products!
I’ve used them for a few years now, and I’ve always been more than impressed. Their products are extremely clean & third part tested.
You can absolutely tell the difference (in yourself) when you’re using them.
They’re so pure, but strong.
Customer care is wonderful, and really go above & beyond to answer any questions you may ask.
There’re so many similar products about now, but, (very worrying) a huge amount has been found to not have the amount in (as suggested), and/or was found to be mixed with other ingredients.
You truly get what you pay for with DNA, and I certainly NEED a company that I trust (in their products), and them (as a company).
They’re continuously doing research & studies, and always looking for ways to improve.
I admire that, and I think my loyalty of use, proves that.

August 6, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you Phoenix, we're really pleased to hear your feedback!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

I love this company

I love the company
I love the professionalism and the brilliant customer care

August 5, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you Carmen for your great review!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Finally a Professional Supplement Company

Finally a Professional Supplement Business that's Legit. Great Care and Concern for what They Do and their Products. Fast shipping and Outstanding Customer Support

July 3, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your great review!

Kind Regards,

DoNotAge.org Support Team

Rated 3 out of 5 stars

Reached out to them for the past 3 days…

Update

I received another email this morning from customer service providing a solution.
Thank you.

I've reached out twice. Customer service is super slow, and I have yet received a resolution.

Reached out to them for the past 3 days regarding my order that says delivered- just not to my house. Unable to get a response. Emailed them 3 times- nothing.

July 27, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your review, we're really sorry to hear this and value the chance to have this resolved for you!

We would appreciate your contact information so that our Support Team Manager can get in touch with you and ensure this is rectified.

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Complete trust in DoNotAge and their…

Complete trust in DoNotAge and their products. The science behind all the products are published and as I age im trying to delay losing fitness for as long as I can. These products supplement my cycling and in particular NMN,Resveratol and TMG which I've been taking for approx 3 years. I also use the Vit D,K2 and Magnesium product from October through to May to increase my immunity from colds and flu which has been very successful.

July 31, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

We're really pleased to hear your feedback Will!

Kind Regards,

DoNotAge.org Support Team

Rated 3 out of 5 stars

I ordered from this company for several…

I ordered from this company for several times; everything was good until it wasn’t . For my last order, that i received on the 24/07/25; i paid £151 for a month supply of creatine and 6 months supply of CoQ10. Instead of 366 capsules of CoQ10 i only received 60. I contacted them via email( there is no other way) and Paige called me on Friday, stating @ is a human mistake, send a photo with what you received and we will sort this”. I believed her; i did as asked and here i am, 6 days later with no response, no acknowledge nothing. I contacted my bank and i will follow the process. I will raise a formal complaint. Sad, I was gullible enough to believe they are real; now I doubt everything about this company. Update: on Friday, 01/08/25, Paige contacted me and apologised and told me that i will receive my correct order the next day, which i received together with a complimentary bottle of omega 3. I am thankful for that; did it make my bad experience disappear? My trust? I will give a 3 stars for sorting this in the end.

July 25, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your review Simona, we're really pleased to hear you have received your reshipped order along with the complimentary Omega 3.

Our Support Team are available should you require any further assistance!

Kind Regards,

DoNotAge.org Support Team

Rated 2 out of 5 stars

Bad shipment and product condition

Unfortunately, the product was in hot condition when I touched the bottle. I’m not sure if it save to take it or not.
I should have received on July 27. I got it on July 30.
Also, they charged me extra money for import duties which is not written in the receipt. Although I paid the amount of shipping and handling. They should have stated that they may be extra money for import duties.

July 30, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your review Taghreed.

We completely understand your concern about the heat your products experience during transit. Please rest assured, your products are designed to remain stable and effective even if exposed to warmer conditions during shipping.

Due to the location of your order, we cannot always guarantee this will be delivered by a particular date and we can see your shipment was held via customs which we cannot unfortunately control in those instances.

We can see that our Support Team did assist you had reached out to us via hello@donotage.org, please do not hesitate in contacting us if we can assist you further, we hope you may reconsider the review left for us.

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Service

Fantastic service and really fast problem solving

July 28, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your review Linneo!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Great Company

Do Not Age is great. Not great Blyther does the supplements work, they are easy to take. I appreciate all of the caring support from “Do Not Age.” The supplements have directions and instructions on how to take them. The best company by far. I trust them and know that what I’m taking is going to work.

July 25, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you Valerie, we're really pleased to hear your feedback!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Exceptional Customer Service

DoNotAge team is responsive and flexible when considering customer feedback. Paige was exceptional with her communication and assistance.

July 25, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you so much for your review, our Support Team really appreciate this!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

I find their products to be outstanding.

I find their products to be outstanding. On a daily basis, for example, I take the D3-K2-Magnesium L-Threonate capsule.

Highly recommended!

February 23, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you Vassilis, we really appreciate your review!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Absolutely Amazing

Absolutely Amazing! Great products and excellent service.

July 23, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your great review Humam!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

THANKS FOR XLNT CUSTOMER SERVICE

full satisfaction from donotage after error in getting capsules instead of powder of a supplement. they worked through, got the return of the capsules and sent out immediately the replacement. happy to see customer service is good, as i've known the product is the best, which is why i use it. thanks.

July 16, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your review Michael, we're pleased to see our Support Team have now assisted you in the return of the capsules and have sent you the powder product!

Kind Regards,

DoNotAge.org Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look