DoNotAge.org Reviews 

555
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, trusting them for their health benefits and the thorough research behind them. Many people also highlight the exceptional customer service, noting the team's responsiveness, helpfulness, and quick resolution of inquiries. However, some customers reported issues with product quality, including items expiring quickly, oxidation, flimsy packaging, or receiving incorrect quantities. A few other people also felt that customer service was slow to respond, misleading about promotions, or problematic when attempting returns.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers praising the high quality and... See more

Customer service

Consumers find customer service to be positive, with many reviewers consistently praising the excellent,... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the high... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the promptness and... See more

Service

Customers consistently note positive experiences with service, often praising its speed and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Complete trust in DoNotAge and their products. The science behind all the products are published and as I age im trying to delay losing fitness for as long as I can. These products supplement my cycli... See more

Company replied

Rated 5 out of 5 stars

This is the most amazing company. Their customer service is Excellent. I love the supplements and the staff!! I’m now taking several ingredients and feeling much much better. My cognitive function is... See more

Company replied

Rated 5 out of 5 stars

The best place to get your supplements, genuinely I had an issue with one of my orders after a year of buying from them, and support resolved it within a day plus they offered me a free supplemen... See more

Company replied

Rated 5 out of 5 stars

I love this company. The professional team is amazing. Always available to answer your questions. The shipping process is simple and quick and the supplements are of SUPERIOR QUALITY. I am so gratefu... See more

Company replied


Company details

  1. Pharmaceutical Company
  2. Vitamin and Supplements Store

Written by the company

The most trusted name in age reversing supplements, including the highest quality NMN and trans-resveratrol on the market.


Contact info

4.1

Great

TrustScore 4 out of 5

555 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(555)

100 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely Amazing

Absolutely Amazing! Great products and excellent service.

July 23, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your great review Humam!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

THANKS FOR XLNT CUSTOMER SERVICE

full satisfaction from donotage after error in getting capsules instead of powder of a supplement. they worked through, got the return of the capsules and sent out immediately the replacement. happy to see customer service is good, as i've known the product is the best, which is why i use it. thanks.

July 16, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your review Michael, we're pleased to see our Support Team have now assisted you in the return of the capsules and have sent you the powder product!

Kind Regards,

DoNotAge.org Support Team

Rated 1 out of 5 stars

SIRT6 Activator

I purchased their SIRT6 Activator in mid-Nov last year for £54.00. I had to have medical treatment for a tumour and stopped supplements. I looked at repurchasing this product, but was shocked to see that its price has increased by 42.59% to £77. It makes me feel like these companies are taking advantage of us.

July 21, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your review Dean, we will of course take note of your feedback. The RRP of our ingredients does fluctuate based on the raw ingredients and testing cost prices. As you will know, we do try to keep our prices as low as possible, however sometimes the price does have to increase, in order to allow us to continue providing the purity and quality of our products to our members.

Please do let us know if we can assist you any further.

Kind Regards,

DoNotAge.org Support Team

Rated 2 out of 5 stars

Let me browse in peace

So when you go to their website to look at something and then leave - you get harangued by emails saying things like "did you mean to do that".Similar to emails saying "did you forget something". I can't stand websites/companies that do this. I have unsubscribed to all email as a result. This goes beyond basic email updates/newsletters - this should not be your default policy. I didn't even have anything in my basket either so it is not like I was attempting to check out and left!

Update - Following the response - I have already said above I have unsubscribed - you are missing the point in terms of the specific scenario I am talking about - we are not talking about new letters and so on.

July 19, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your feedback Mark, we're sorry for any inconvenience this has caused. We can have you removed from our mailing list if this is something you would prefer, if so please contact our Support Team at hello@donotage.org

We hope you may reconsider your review.

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

I received a quick response to my query…

I received a quick response to my query about vegetarian products. I have purchased DoNotAge.org products in the past and have had good experiences so far. I recommend.

July 17, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you Rick, we're pleased to read your review!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

The best place to get your supplements

The best place to get your supplements, genuinely

I had an issue with one of my orders after a year of buying from them, and support resolved it within a day plus they offered me a free supplement along with it.

I've personally met some team members as well and they are by far the most genuine and expert group in this longevith industry. My only "complaint" is that I wish they had a wider catalog, but quality over quantity is best!

July 17, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your great review Jesus, we're glad to hear the team have supported you well!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

I feel like I can really trust their products

I feel like I can really trust the products. Secondly, the newsletters keep me informed about healthy changes I can make and are a steady reminder to keep on track.
Third, but not least by any means, their customer service has been great getting me thru the postal obstacles of moving to a new country.

July 11, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your kind review Mary, we're really pleased the full service has been a positive experience!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

It Works!

Firstly, just started using SIRT6 ACTIVATOR, and can’t physically express, but within days I could feel something positive was afoot internally. I’m considering adding another DoNotAge supplement for my overall wellbeing!

***** Not only does product arrive when expected, but if there’s an issue, it’s promptly addressed! *****

July 16, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your great feedback Phabian, we're really pleased to hear this!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Thank you

Thank you, DoNotAge, for the wonderful support you have given me. You have got beautiful products and your Customer Service is outstanding.
Thank you again.
Lena

July 10, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your kind words and review Lena.

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Effective Products and service!

DoNotAge not only makes effective, trustworthy products that work, they also have exceptional customer service! Thank you Paige and the rest of the DoNotAge team! Keep up the life changing work!

July 8, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your great review Tonya, we really appreciate this!

Kind Regards,

DoNotAge.org Support Team

Rated 1 out of 5 stars

Packaging is poor and may subject NMN to humidity rendering it useless

I know for sure that my nmn powder was exposed to humidity during shipping when temps were over 90F and over 90% humidity. There was no way to protect the powder in the very flimsy packaging and DNA customer service just blew off my concerns saying it was normal to have the powder be very sticky and staticky and fly all over the place when you open it. Now I no longer have the box that it came in so i need to find a box, pay for the returning shipping and i will only get a 50% refund within something like 20 -25 days. Also my socials have been flooded with DNA influencers that I do not trust. Most are just doing it for the freebries and its obvious. in my mind DNA went from a trusted company to a fast paced money grab being represented by clueless biohacking american social media morons

July 10, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

We're really sorry to hear this feedback, and our Support Team Manager has been in touch with you today via email to try and resolve this issue for you.

Kind Regards,

DoNotAge.org Support Team

Rated 1 out of 5 stars

Over-charged on the tax.

Over-charged on the tax by approximately $5.00. I addressed this previously, to no avail.

June 19, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your review Ralph, our Support Team have tried to look into this for you, however we cannot find an order from you using the name you have provided for this review.

May you get in touch with our Support Team at hello@donotage.org, and we will gladly look into this for you. As we would like to have this resolved for you.

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Best quality products and support

I came to know about DoNotAge.org when I was looking for supplement compine D3,K2 and Magnesium, that have helped enhancing my health condition, and I discovered variety of products that made me excited about taking my health status to another promising level. In addition to the quality of the products, I have sensed and practiced the supportive and respectful attitude of the customers support team and I am so thankful to them.

July 1, 2025
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for sharing your feedback, we're really pleased to hear this!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Really Good

Really friendly, good and prompt customer service. Love that I can subscribe to an annual supply of supplements at a much reduced cost

July 10, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your great feedback!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Impressive Results – Feeling the Difference!…

I’ve been using this SIRT6 activator for a short time now, and I’m already noticing positive changes in my energy, focus, and overall vitality. I did my research on the benefits of SIRT6 activation for healthy aging and cellular repair, and I’m genuinely impressed with how this product is making me feel. No side effects, easy to take, and it gives me peace of mind knowing I’m supporting my longevity from the inside out. Highly recommend for anyone serious about proactive health and aging well!

July 11, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your review, we're really pleased to hear this!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

I love the fast shipping

I love the fast shipping, I bought 2 of the collagen peptides, I’ve only been taking it for about a week and already see a difference, I came back today and bought more! I also bought the HA, I absolutely love these products 😊❤️

July 9, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your great feedback and review Lorna!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

Excellent service

I contacted the company regarding ordering the wrong product prior to it being shipped out, and they quickly handled the matter.

July 5, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

We're really pleased to hear our Support Team handled this so well for you Ken!

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

THEY ARE THE BEST

THEY ARE THE BEST. You can trust them and offer a variety and quality that is not easy to find.

July 8, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your great review Margarita!

Kind Regards,

DoNotAge.org Support Team

Rated 2 out of 5 stars

Missing capsules & inconsisten quality

My order had missing capsules and some had empty capsules or broken capsule.

July 7, 2025
DoNotAge.org logo

Reply from DoNotAge.org

We are very sorry to hear this. Our Support Team have advised that they have been in touch with you today regarding this issue.

Kind Regards,

DoNotAge.org Support Team

Rated 5 out of 5 stars

I don't own an independent laboratory…

I don't own an independent laboratory to test the supplements myself, but my research indicates that DNA supplements are indeed very high quality. They contain what they say they contain (not neccessarily the case with many other brands) and nothing else, i.e. no fillers.

I don't agree with the usefulness of all of them (e.g. imo the research does not support the use of high molecular weight hyaluronic acid over low molecular weight which is a lot cheaper) but there are many that are very useful.

I only had to contact customer service once and the responsiveness and helpfulness was impressive.

I am sure I will remain a loyal customer for many more years.

June 18, 2025
Unprompted review
DoNotAge.org logo

Reply from DoNotAge.org

Thank you for your feedback and great review Birgit, we're really pleased to have you as a valued member!

Kind Regards,

DoNotAge.org Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look