While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting the exceptional customer service. However, some people were dissatisfied with the customer service, mentioning slow responses, generic template answers, and a lack of attention to specific issues. A few other people also felt that the process was chaotic, leading to significant delays in obtaining essential documents like the EIN, and in some cases, incorrect information being registered.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised individual team members for their... See more

Service

Clients share positive opinions on service, with many praising the fast and efficient support, often... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the support team for being... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the quick and... See more

User experience

People report positive experiences with user experience, highlighting the platform's ease of use and clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've only had three interactions with Doola and all have been positive. LLC & EIN in less than 24 hr. The Gemini AI suggested I pick Doola over Bizee and ZenBusiness; "Best all-inclusive value for e-c... See more

Company replied

Rated 5 out of 5 stars

The whole doola team seems very knowledgeable and helpful with all aspects and tax complexity. Riley Annie Satin Akilesh Kumi Natalia To name a few - and as you can see - how many people i... See more

Company replied

Rated 5 out of 5 stars

We had a very informative and helpful discussion with Apeksha, one of Doola’s CAs. We had a lot of tax questions being business owners of a US company but based outside the US and she really helped u... See more

Company replied

Rated 5 out of 5 stars

Doola has been an excellent one-stop solution for setting up and managing my business. From company formation to sales tax registration, their team made the whole process simple and stress-free.... See more

Company replied


Company details

  1. Business to Business Service

Written by the company

One-Stop-Shop to launch, maintain, and grow your US LLC, C Corp, or DAO LLC from anywhere in the world.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The customer service rep "Budda Ratna"…

The customer service rep "Budda Ratna" was awesome!

July 28, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Manyu,

Thank you for the awesome 5-star review! We're so happy to hear that you had a great experience with our customer service.

We will be sure to pass your kind words along to Budda Ratna! Thanks again for sharing,

The doola Team

Advertisement
Rated 5 out of 5 stars

Great customer Support

I've had a good experience repurposing my LLC with Doola. They have been very professional and very responsive to all my questions.

July 27, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Jeff,

Thank you for taking the time to leave us a 5-star review! We're so glad to hear that you had a good experience repurposing your LLC with us.

It's fantastic to know that you found our team to be professional and highly responsive to all your questions. Providing great customer support is our top priority. We appreciate your feedback!

Best,
doola Team

Rated 5 out of 5 stars

Excellent Experience with Doola – Highly Recommend!

I had an outstanding experience using Doola to set up my LLC from abroad. The process was smooth, fully online, and well-explained at every step. Their customer support team was responsive and helpful whenever I had questions — even about more complex topics, such as tax filings and bank accounts.

What really impressed me was how easily I was able to complete everything without needing to be physically present in the U.S. I received all my documents on time, and the overall transparency gave me confidence throughout the process. If you’re looking to launch a U.S.-based business from another country, Doola is definitely the way to go!

July 28, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hello Alex,

Thank you for sharing your experience. We are absolutely thrilled that doola was "definitely the way to go" for launching your U.S. business from another country!

Welcome to our doola Community! We're excited to be on this journey with you and are here to help whenever you need us. We are truly excited our team could give you the confidence you needed to take this step.

Cheers,
doola Team

Rated 5 out of 5 stars

Great customer service received from Annie Kapoor

Great customer service received from Annie Kapoor. She was able to address all 3 enquiries and provided actionable links to move forward. Thanks you Annie!

July 25, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Lisa,

Thank you for the awesome review! We will ensure Annie gets the recognition for providing you with a great experience!

We hope you have an awesome week ahead, please reach out if you need any further assistance.

Best,
doola Team

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with this company. The entire process was smooth and well-coordinated, with clear communication every step of the way. The team was professional, responsive, and always willing to clarify any questions I had. I especially appreciated their patience and the detailed guidance they provided, which gave me the confidence to move forward without stress. As someone outside the US looking to set up a business quickly, I found their support invaluable. Highly recommended—though I do think the app could use some improvement for a more seamless digital experience.

July 24, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Sreekanth,

Thank you very much for your feedback. You can count on us at anytime.

Best regards,

doola team

Advertisement
Rated 5 out of 5 stars

Excellent Service

Excellent Service. Annie Kapoor from the VIP service is the best helping I could ask for.

July 23, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi!

Thank you very much for your feedback. You can count on us at anytime.

Best regards,

doola team

Rated 5 out of 5 stars

Amazing service

Amazing service — special thanks to Christabelle!

I recently started the process of forming my LLC with Doola, and I’m honestly very impressed with the experience so far. The platform is clear, professional, and designed to make things simple — especially for entrepreneurs outside the U.S.

A special shoutout to Christabelle from the Customer Care team who took the time to understand my situation regarding Stripe. She responded with clarity, patience, and genuine care, which made a big difference.

It’s rare to find this level of personalized support. I truly feel guided and supported throughout the process.

Thank you to the entire Doola team — and especially to Christabelle for her kindness and assistance. 🙏
Highly recommend!

July 23, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Zakaria,

Thank you very much for your feedback. You can count on us at anytime.

Best regards,

doola team

Rated 5 out of 5 stars

Very happy

I had few doubts and im happy that Annie answered them well and made it easy for me. Im going to start my first company with doola. Thankyou guys!

July 19, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Vamshi,

Thank you very much for your feedback. You can count on us at anytime.

Best regards,

doola team

Advertisement
Rated 5 out of 5 stars

Great support service

Great support service. Thank you!

July 17, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi,

Thank you very much for your feedback. You can count on us at anytime.

Best regards,

doola team

Rated 5 out of 5 stars

Great company

Great company, the Customer support is so helpful

July 17, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Isaac,

Thank you very much for your feedback. You can count on us at anytime.

Best regards,

doola team

Rated 5 out of 5 stars

Dear Team,Thank You for the Amazing Support and Experience

Dear Team,

I just wanted to take a moment to thank your entire team for the outstanding support and professionalism you've shown throughout my journey.

Every interaction was smooth, respectful, and truly helpful. I especially want to express my appreciation to those team members who directly assisted me – your patience, clarity, and quick response made a big difference. Even though I don't mention names, please know that your efforts did not go unnoticed.

Your guidance helped me move forward confidently, and I felt supported every step of the way. It's rare to find a team that combines technical knowledge with genuine human care, but your team has achieved that balance perfectly.

Thank you once again for being such a reliable and thoughtful team. You've earned all my respect and support – and definitely a full 5 stars!

Warm regards

July 17, 2025
Unprompted review
doola.com logo

Reply from doola.com

Thank you so much, Babali, for your kind and thoughtful words! It truly means a lot to our entire team to know that you felt supported and cared for throughout your journey. We’re honored to have been part of it and are cheering you on as you move forward with your business!

Rated 5 out of 5 stars

fast, easy, excellent

fast, easy and excellent service

July 15, 2025
Unprompted review
doola.com logo

Reply from doola.com

Thanks so much, Sampath! We’re glad everything was fast, easy, and up to your expectations. Appreciate your support!

Advertisement
Rated 5 out of 5 stars

Great easy experience with Nemin from…

Great easy experience with Nemin from the Doola team to file my returns as a foreigner.

July 15, 2025
Unprompted review
doola.com logo

Reply from doola.com

Thanks so much for the kind words, Lily! We’re happy to hear Nemin made the process smooth for you—filing from abroad isn’t always easy, but we’re glad we could help!

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Amazing Help from Riley at Doola

I just want to say a big thank you to Riley from Doola. He really helped me step by step through the whole process of starting my company in the U.S.

I had a lot of questions and wasn’t sure how things worked, but Riley explained everything clearly and always replied quickly. He made the process feel easy, even though I’m not from the U.S.

He guided me through every step — from filling out forms to understanding EIN, DUNS. I really felt supported and never lost or confused.

Thanks to Riley, I now have my company set up and feel confident moving forward. He’s professional, friendly, and very helpful. Doola is lucky to have someone like him!

July 11, 2025
Unprompted review
doola.com logo

Reply from doola.com

Thank you so much for the amazing review! We’re thrilled to hear how supportive and clear Riley was throughout your journey—he’ll be so glad to know he made such a positive impact. Wishing you all the best with your new company!

Rated 5 out of 5 stars

Doola just didn't file it, they made it.

What more great can one feel while sitting in UAE, you have a team that takes care of things around the clock and make things happen for you. They are not just Do-ers, They achieve it.

July 10, 2025
Unprompted review
doola.com logo

Reply from doola.com

Thank you, Adnan! We’re truly honored by your words. It means the world to know you felt supported all the way from the UAE—our team is proud to help bring your vision to life!

Rated 5 out of 5 stars

Annie Kapoor from Doola was of great…

Annie Kapoor from Doola was of great support, I initially only had one question but during our call I had multiple others and she took the time and had the patience) to answer my questions and clearly explained everything I didn't know. Tx Annie!!

July 8, 2025
Unprompted review
doola.com logo

Reply from doola.com

Thank you for the kind words, Erik! We're so glad Annie was able to guide you with care and clarity—she’ll be thrilled to know she made a difference. We’re lucky to have her on the team!

Advertisement
Rated 5 out of 5 stars

Very thorough

Very thorough. They go above and beyond for you

July 7, 2025
Unprompted review
doola.com logo

Reply from doola.com

Thanks so much, Andre! We’re glad you felt the extra effort—going above and beyond is what we aim for every time!

Rated 5 out of 5 stars

Great communication!

I was informed on time and the information I got was clear, so there was not a skepticism period on the process, as for now I am just waiting for the process to be completed and start with this!

July 1, 2025
Unprompted review
doola.com logo

Reply from doola.com

Thank you, David! We’re glad the clear communication helped you feel confident from the start. We’re excited to get you across the finish line soon!

Rated 5 out of 5 stars

doola is the best!

Doola is the best!

June 30, 2025
Unprompted review
doola.com logo

Reply from doola.com

Thank you! We’re honored to be your go-to—excited to keep supporting your journey!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look