Like past experience I found buying from Door Controls Direct easy and efficient. No fuss or bother.I was given details of the order confirmation ,delivery time etc all of which went without a hitch... See more
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This company saved me at 5pm on a Friday evening. I had to change the door control to our London block of flats, and, despite us not being a client they gave me advice which contradicted the manual... See more
Company replied
What can I say . Real customer service still exists . Contacted Door Controls searching for a little switch for my mums key lock . Lucy the lady who picked up my enquiry swiftly replied and within 2 d... See more
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OUTSTANDING Service! Fabulous team to deal with, gave me the suitable technical information and the 10 door closures arrived. They also replaced FREE OF CHARGE 4 of the overhead closures covers after... See more
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Company details
About Door Controls Direct
Written by the company
Your dependable source for door solutions that will keep people safe and secure
Whether you are searching for commercial door closers, mechanical locks, access control systems, or any other door hardware products, you can depend on Door Controls Direct. Our GAI-qualified technical sales team can help you find the right product for the right job, ensuring compliance with building regulations and product standards.
Door Hardware and Access Control
We recognise the critical role that doors and their hardware play in the safety and security of any building. Whether you require ironmongery for a listed private residence, a multi-building commercial site, or an upgrade and maintenance project for an office space we supply quality products from industry leading brands. You can rely on us to deliver.
Our extensive product range encompasses a wide variety of electric locks, insurance rated mortice locks, and CE marked fire door ironmongery tailored to meet your specific requirements. Shop for door handles and hinges to refurbish existing internal and external doors, upgrade cylinder door locks to current security standards, and install compliant panic hardware to final exit doors.
Fire Door Ironmongery
Fire doors and fire door ironmongery are crucial components in passive fire protection measures. Shop for fire door signage, intumescent seals, and more with our fire door essentials range. Not sure what you need? We have compiled our own fire door ironmongery kits that cover locking and non-locking doors, escape doors, lift to lock bathrooms, and access control doors. Intumescent kits are included for hinges and lockcases. Separate intumescent packs are also available for concealed door closers, digital locks, and flush bolts.
The Dependable Door Controls Solution
Unlock the difference that dependability makes when you choose Door Controls Direct for unmatched reliability in door hardware and access control solutions. Whether you need like-for- like replacement products, door handles to match the latest trends, or ironmongery that is at the forefront of advancing market changes, we are here to help.
Shop online with us at www.doorcontrolsdirect.co.uk and as well as quick delivery on door and window ironmongery, you can view and download product documentation, so end-users are provided with the certification for their door hardware, and you can be sure you have the right product for your project.
For more information on our door hardware product range, you can visit our website, download our latest edition of our product catalogue or contact our sales team on 01305 263300
Contact info
Unit 3, Grove Trading Estate, DT1 1ST, DORCHESTER, United Kingdom
- 01305 263300
- sales@doorcontrolsdirect.co.uk
- doorcontrolsdirect.co.uk
Brand New Product Catalogue Out Now!
4.8
Excellent
282 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This company saved me at 5pm on a…
This company saved me at 5pm on a Friday evening.
I had to change the door control to our London block of flats, and, despite us not being a client they gave me advice which contradicted the manual I had been given (which didn't work) and the advice from them did work!!
Thank you so much Door Controls Direct.
October 3, 2025
Unprompted review
Reply from Door Controls Direct
Hi Helen,
Thank you so much for your lovely review! We’re thrilled our team could help get things sorted just in time, especially on a Friday evening. It’s great to hear our advice made the difference.
If you ever need support again, don’t hesitate to reach out, we’ll always be happy to help.
Warm regards,
Sophie
Reply from Door Controls Direct
Hi Mr Price,
Thank you for your review! We’re delighted to hear you were pleased with the service.
If there’s ever anything else you need, our team will be glad to help.
Many thanks,
Sophie
Good easy to use website
Good easy to use website. Fast and efficient service. Thank you.
September 26, 2025
Reply from Door Controls Direct
Good morning,
Thank you for your kind feedback! We’re so pleased you found the website easy to use and our service fast and efficient.
If you ever need a hand with anything else, we’ll be here to help.
Kind regards,
Sophie
Reply from Door Controls Direct
Hi there,
Thank you for your review! We’re so glad to hear your order arrived quickly and that you found it cost effective.
If there’s anything else you need, our team will be more than happy to assist.
Best wishes,
Sophie
Brilliant customer service
What can I say . Real customer service still exists . Contacted Door Controls searching for a little switch for my mums key lock . Lucy the lady who picked up my enquiry swiftly replied and within 2 days I received a new switch in the post . Acknowledge it was something quite small but extremely important to my mums safety with her been elderly and living alone . Can’t thank you enough .
September 30, 2025
Unprompted review
Reply from Door Controls Direct
Hi Jeremy,
Thank you so much for your kind words! We’re really pleased Lucy was able to help and get that switch to you so quickly, it’s wonderful to hear it’s made a difference to your mum’s safety and peace of mind.
If you ever need anything else, please don’t hesitate to get in touch, we’re always happy to help.
All the best,
Sophie
New door handle.
New door handle.
Arrived the next day, fitted within 5 minutes. Perfect thank you.
September 22, 2025
Reply from Door Controls Direct
Hi David,
Thank you for your review! We’re so glad your new door handle arrived quickly and was so easy to fit, that’s great to hear.
If you ever need anything else, we’ll be here to help.
Kind regards,
Sophie
Fast and efficient delivery with keen…
Fast and efficient delivery with keen prices
September 23, 2025
Reply from Door Controls Direct
Hi Heeley,
Thank you for your feedback! We’re so pleased to hear you were happy with the fast delivery and competitive prices.
If there’s ever anything else you’re looking for, don’t hesitate to get in touch, we’ll be glad to help.
Best wishes,
Sophie
Still not arrived and where ordered on…
Still not arrived and where ordered on Thursday and my understanding was they should have been next day!
September 18, 2025
Reply from Door Controls Direct
Hi Sammy,
We are sorry to hear your parcel has not arrived yet.
I will check with the courier on its whereabouts & contact you by email with an update.
Best regards,
Glen
great company ordered arrived within 2…
great company ordered arrived within 2 days all good.
September 16, 2025
Reply from Door Controls Direct
Hi Adam,
Thank you for your feedback! We’re delighted to hear your order arrived within 2 days and everything was spot on.
If you ever need anything else, don’t hesitate to reach out, we’ll be ready to help.
Kind regards,
Sophie
Product was exactly as described
Product was exactly as described and arrived promptly: what more could one ask for?
September 11, 2025
Reply from Door Controls Direct
Hi Stephen,
Thank you for your review! We’re so pleased the product was just as described and reached you quickly, that’s exactly what we like to hear.
Should you need anything else down the line, our team will be here to support you.
Warm wishes,
Sophie
Reply from Door Controls Direct
Good afternoon,
Thank you for your review! We’re so glad you’re happy with both the service and product, and that delivery was nice and quick too.
If there’s anything else you’re ever looking for, we’ll be more than happy to help.
Many thanks,
Sophie
Speedy delivery received this time
September 12, 2025
Reply from Door Controls Direct
Good afternoon,
Thank you for your feedback! We’re so pleased to hear your delivery arrived quickly this time.
If you need any further assistance in the future, our team will be glad to help.
Best wishes,
Sophie
Excellent service
Excellent service , even rang to check that the part I wanted was correct
September 9, 2025
Reply from Door Controls Direct
Hi Shaun,
Thank you for your review! We’re so glad you were happy with the service.
If you ever need any further advice or support, please don’t hesitate to get in touch.
Kind regards,
Sophie
I have never known such dedication and…
I have never known such dedication and kindness to help someone who has minimum experience in access control.
I was put through by the lovely ladies who hear you out at first, then direct you to the person who is suitable to help solve the problem.
I was put through to Glen who herd me out and gave me lots of advice that made me more confident in pursuing the job I was unsure of doing.
Glen then put me through Josh who deserves a medal 🏅 he's calm and problem solving suggestions guided me through a very complicated fault finding job, on 3 access control maglocks and power supply units with push pads and push emergency brake glass units.
I've been in the industry for 25 years and have spoke to so many different suppliers but have never come across such helpful people, im still so impressed.
I spoke to 2 companies before them and they just wanted to sell me the units without much help behind my problems even after explaining everything.
All of you are amazing, but Josh is a rare diamond 💎, he helped me through 6 visits to solve more issues than a box tissues.
This is a massive shout out to Josh and all of team @ Door Control Direct.
Absolute Legends 💯
Wayne Neville
Lead Engineer @
4 Brothers Bench Locksmiths
September 8, 2025
Unprompted review
Reply from Door Controls Direct
Hi Wayne,
Wow, what a fantastic review! Thank you so much for taking the time to share such kind words about your experience with our team.
We’ll make sure Glen and Josh see your feedback, they’ll be over the moon to know their support made such a difference.
We’re delighted we could help you feel confident tackling the job and that our advice proved valuable along the way. Hearing that we’ve stood out after your many years in the industry really means a lot to us.
If you ever need a hand again, don’t hesitate to reach out, we’re always just a call away.
With appreciation,
Sophie
Reply from Door Controls Direct
Hi David,
Thank you for your kind words! We’re so glad you found the ordering process straightforward and that delivery was nice and quick.
Should you need anything else in the future, our team will be more than happy to assist.
Warm regards,
Sophie
I ordered what I needed
I ordered what I needed, great price and the delivery was quicker than I thought possible, fantastic experience would use again.
September 2, 2025
Reply from Door Controls Direct
Hi Richard,
Thank you for sharing your experience! We’re so pleased you found what you needed at a great price and that delivery was even quicker than expected. Fantastic to hear you’d use us again, we really appreciate it.
If you ever need support with another order, just let us know, we’ll be here to help.
Best regards,
Sophie
a great team provided me get my item…
a great team provided me get my item the same day i wanted it thanks
September 3, 2025
Reply from Door Controls Direct
Hi David,
Thank you for the review! We’re so glad our team could get your order to you on the same day, it’s always great to hear when we can make things that smooth.
If there’s ever anything else you need, we’ll be more than happy to help.
All the best,
Sophie
Asked for some advice and I ordered…
Asked for some advice and I ordered based on that, turns out spot on and exactly what we were looking for
September 1, 2025
Reply from Door Controls Direct
Hi Paul,
Thank you for your feedback! We’re so pleased to hear that the advice helped you find exactly what you were looking for.
If there’s ever anything else you need, our team is always happy to help.
All the best,
Sophie
Great service thanks
August 25, 2025
Reply from Door Controls Direct
Good morning Richard,
Thank you for your feedback.
We’re delighted to hear you were happy with our service!
If you need any further assistance, we’re always here to help.
Kind regards,
Sophie
Fast efficient server as always.
August 23, 2025
Reply from Door Controls Direct
Good morning Simon,
Thank you for your feedback.
We’re pleased to hear you were happy with both the service, we are happy to know that everything continues to meet your expectations.
Please don’t hesitate to reach out should you need more support.
Kind regards,
Sophie
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