Doorway To Value Reviews 

6,184
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,268 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and sales team for being extremely helpful, friendly, and completely pressure-free during their store visits. Buyers note that team members take plenty of time to answer all questions and provide expert guidance without ever rushing any purchase. People also love the wide selection of quality furniture available and the exceptionally welcoming showroom environment. Consumers deeply appreciate thoughtful little touches like being offered hot drinks while browsing products at their own leisure. Shoppers consistently mention how completely stress-free and thoroughly enjoyable the entire purchasing process is from start to finish.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and product knowledge.... See more

Product

Customers report positive experiences with the product and overall satisfaction with the wide range of... See more

Service

Reviewers mention positive feedback about service, highlighting a relaxing environment with no high-pressure... See more

User experience

Users describe positive interactions with user_experience, highlighting a relaxed and stress-free browsing... See more

Value for money

Customers consistently note positive experiences with value for money, highlighting very reasonable prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went here yesterday looking for a sofa or chairs and the choice here is great. We ended up buying 2 Stressless chairs and we were looked after by John Edwards who was really good, helpful and know... See more

Rated 5 out of 5 stars

It was our first visit to Doorway to Value having been given the link by a friend. All staff were friendly and approachable. We looked around the store at leisure then discussed purchasing a suite an... See more

Rated 5 out of 5 stars

It was our first visit, and we were very impressed with the showroom and the furniture, lots of choice! On our first visit Dawn was so helpful with great information. When we went back for a se... See more

Rated 5 out of 5 stars

From walking in the store we were welcomed. Very pleasant experience walking round and the displays excellent. Wanted a new mattress the sales came across listened to our needs and helped us pick the... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Lighting Store
  4. Living Room Furniture Store

Written by the company

"The customer must be looked after from the first moment they contact us to their final enjoyment of their furniture. It is only with the highest quality of service that we can ensure a customer will continue to shop with us in the knowledge they will receive quality furniture at a fair price all delivered with exceptional attention to detail"

Doorway To Value - Never Beaten on Price

Written by the company

To offer the finest furniture at true value for money prices.
Doorway to Value's knowledgeable staff, have offered an invaluable service to generations of families in Chorley and the North West.

Never Beaten on Price

We Will Not Be Beaten On Price

In the unlikely event that you find the same combination offered at a lower price elsewhere within 30 days of placing your order, we will gladly match that price and provide an additional £50 discount! This price promise is for all of our products including the famous brands we sell.

Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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No recent history of asking for reviews

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5.0

All reviews

(6,184)

1,241 reviews in the last 12 months

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Rated 5 out of 5 stars

Value in Abundance

Doorway to Value provides a superb extensive showroom. As I entered the showroom I was allowed an unobtrusive walk around to look at the range of sofas but was politely met by staff to ask if I needed any assistance.
When I finally found a sofa style that I liked I was approached by the member of staff who was responsible for the particular area. I and my friends were kindly offered a drink of our choice which we accepted. I then discussed the details regarding the sofa, prices, colours, fabrics, modular options and delivery schedules. Assistance with accessory items (cushions) colours etc was also provided.
I even discussed carpet colour options resulting in an appointment being arranged for a visit to my home by another staff member to discuss colours, prices and size required. My final choice of carpet was made by a later visit (03/07/26) to Doorway to Value to see the same person who visited my home who again helpfully assisted me and an order was placed.
All in all, both visits were conducted in a very professional, courteous and helpful way and I would not hesitate to recommend my friends to visit Doorway to Value to choose their furnishing requirements.

June 28, 2026
Unprompted review
Rated 5 out of 5 stars

Recently visited the store looking to…

Recently visited the store looking to purchase 2 recliner sofas wow what a range was met by Steve corns salesman top man. Steve explained every minor detail from recliner leg length to even the fabric can’t praise enough purchased and waiting for delivery thank you 😊

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

We have shopped here before but have not been for a few years. Needed various pieces of furniture due to house renovations. We were looked after in a non intrusive manner by Peter Williams. He was helpful and very knowledgeable and we completed our purchases quickly and efficiently. Thanks Peter!

July 26, 2026
Unprompted review
Rated 5 out of 5 stars

Dining Chairs

Hi i recently purchased 4 swivel dining from yourselves, the salesman that served us was Ian Parr who was very polite and courteous and he really couldn’t of been more helpful and not only that he gave us a fantastic price, we will definitely be back to deal with Ian 👍

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I had the pleasure of visiting your Chorley Store over the weekend with my Dad. We were looking for a reclining chair to meet Dad’s needs with him being elderly. Fortunately Ian Parr was in hand to assist. Ian was extremely patient with my Dad from the outset, discussing his options and explaining each one in detail. As a result of Ian Parr’s excellent customer service Dad ended up purchasing a sofa too. A massive thankyou for your patience and knowledgeable advice.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great service, patient and attentive

I came in with my elderly parents to look at new bed and chairs to assist with mobility. We spoke to Dawn who was really happy to assist, spending time with Dad who struggles to communicate - ensuring that he had the best chair with most suitable features. She also ensured that we had the correct discounts due to disability and didn't need to pay VAT. A great experience, we have been previous customers at Doorway to Value, and will be back. Thank-you.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Professional advice

My daughter and I recently visited the store to purchase two sofas. I had a pretty good idea of the make and model I wanted, but were pleased with the help we got from Ian Parr on help with picking the covering and completing the purchase. There was no hard sell and he explained everything to us in a professional and pleasant manner.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

We have bought quite a few items from…

We have bought quite a few items from Doorway to Value in the past. This week we purchased a Himolla recliner chair. Peter Williams was so patient while we took our time to decide which fabric and colour we wanted. He brought us options, offered us a coffee and left us to look through the samples. Look forward to delivery our new chair. Excellent service as always.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Ian Parr


Fantastic service from Ian Parr at Doorway To Value! He helped us choose our new sofa and made the whole buying experience really smooth. Friendly, knowledgeable, and great value. Would definitely recommend.

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a suite today

Ordered a suite today. Jason was attentive but at no time did we feel pressured. He happily answered all our questions and gave us all the time we wanted to make decisions. The showroom has such a large range in a pleasant environment. Would definitely recommend to friends and family.

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

From the moment I went into the store my wife and I were made to feel welcome and given the space to look around. Ian Parr was very helpful and answered all our questions, we are looking forward to our new sofa being delivered.

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and good value

Great experience with Jason who was able to order an item using fabric to match our exiting sofa which had been discontinued. Good service and good price. Thanks very much Jason.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We were assisted with our order by Ian Parr who was very understanding of our needs and the products and took the order efficiently and friendly and make every stage clear. We always get our home furnishings and carpets from Doorway to value the service and after sales are excellent

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Door way to value are a excellent company

We visited many sofa stores before we went to Door way to value. We found them to be the best to deal with. Jason and the other salesman where very knowledgeable Nothing was too much for them. Jason was very helpful and made the sale very easy.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

We always use Doorway to Value for our…

We always use Doorway to Value for our new furniture. The staff are welcoming and very knowledgeable about all makes of furniture.
In particular Steve Corns, whom we have dealt with in the last couple of years. Steve always provides an excellent service and gives sound advice!

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Purchase of a New Bed

We recently visited the Store looking for a new bed.Karolina offered a brilliant service so polite, friendly and informative in helping us choose the right bed.There was no hard sell and we were able to take as much time as we needed to make our choice.Have no hesitation in recommending Doorway To Value if you require a new Bed.

July 16, 2026
Unprompted review

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