Doorway To Value Reviews 

6,180
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,268 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and sales team for being extremely helpful, friendly, and completely pressure-free during their store visits. Buyers note that team members take plenty of time to answer all questions and provide expert guidance without ever rushing any purchase. People also love the wide selection of quality furniture available and the exceptionally welcoming showroom environment. Consumers deeply appreciate thoughtful little touches like being offered hot drinks while browsing products at their own leisure. Shoppers consistently mention how completely stress-free and thoroughly enjoyable the entire purchasing process is from start to finish.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and product knowledge.... See more

Product

Customers report positive experiences with the product and overall satisfaction with the wide range of... See more

Service

Reviewers mention positive feedback about service, highlighting a relaxing environment with no high-pressure... See more

User experience

Users describe positive interactions with user_experience, highlighting a relaxed and stress-free browsing... See more

Value for money

Customers consistently note positive experiences with value for money, highlighting very reasonable prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went here yesterday looking for a sofa or chairs and the choice here is great. We ended up buying 2 Stressless chairs and we were looked after by John Edwards who was really good, helpful and know... See more

Rated 5 out of 5 stars

It was our first visit to Doorway to Value having been given the link by a friend. All staff were friendly and approachable. We looked around the store at leisure then discussed purchasing a suite an... See more

Rated 5 out of 5 stars

It was our first visit, and we were very impressed with the showroom and the furniture, lots of choice! On our first visit Dawn was so helpful with great information. When we went back for a se... See more

Rated 5 out of 5 stars

From walking in the store we were welcomed. Very pleasant experience walking round and the displays excellent. Wanted a new mattress the sales came across listened to our needs and helped us pick the... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Lighting Store
  4. Living Room Furniture Store

Written by the company

"The customer must be looked after from the first moment they contact us to their final enjoyment of their furniture. It is only with the highest quality of service that we can ensure a customer will continue to shop with us in the knowledge they will receive quality furniture at a fair price all delivered with exceptional attention to detail"

Doorway To Value - Never Beaten on Price

Written by the company

To offer the finest furniture at true value for money prices.
Doorway to Value's knowledgeable staff, have offered an invaluable service to generations of families in Chorley and the North West.

Never Beaten on Price

We Will Not Be Beaten On Price

In the unlikely event that you find the same combination offered at a lower price elsewhere within 30 days of placing your order, we will gladly match that price and provide an additional £50 discount! This price promise is for all of our products including the famous brands we sell.

Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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No recent history of asking for reviews

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5.0

All reviews

(6,180)

1,237 reviews in the last 12 months

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Rated 5 out of 5 stars

Stress free visit

We visited the store recently looking for a new small sofa.Very impressed with the layout and choice. we were left to browse no hard sell , even offered tea.After making our choice we spoke with Peter Williams who answered our questions in a friendly and professional manner, and carried out all the paperwork without any fuss.All in all a stress free purchase.

July 12, 2026
Unprompted review
Rated 5 out of 5 stars

We visited the store on 11th July to…

We visited the store on 11th July to look for a new bed & mattress. We were looked after by Karolina Wyleszek. She was very friendly, helpful and knowledgeable. After being shown the full range of bed that matched our needs, we felt very confident with our choice after receiving sound advice from Karolina.
Thank you

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

Exemplar Experience

Assisted by staff member Peter Williams, Exceptional service, knowledgable and informative about the products. An excellent customer shopping experience. Many thanks to the team.

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

Value in Abundance

Very friendly and unobtrusive discussions with Dawn regarding my choice of sofa. She provided all necessray information regarding options of colour, optional modular arrangements and information with accessories and even carpet types, colours etc. All follow up information eg prices, delivery estimates, removal of old furniture if needed. I would not hesitate to recommend Doorway to Value to my friends and would like to thank Dawn for her professionalism during my visit.

June 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

As always, purchasing from Doorway To Value was a positive experience. The choice is extensive. We were left free to look around at our leisure, without anyone pushing us and following us around, but knowing that the sales person was there for us to ask for any help.
When we had chosen a number of options (of matresses), Ian Ryan was excellent in providing us with the relevant information and time to enable us to confidently make the right choice.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Purchasing a Mosel leather recliner

I made contact with Peter Williams at ‘Doorway to Value’
on the telephone enquiring over the Mosel recliner chair, I had retained the photograph out of the winter brochure
I eventually met up with Peter to complete the order, it has been a pleasure to meet and complete the sale.
Thank you

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

I have visited the store previously…

I have visited the store previously with my Daughter when she chose & ordered a corner sofa with recliners
When I visited myself 5 days ago I had a good look around & when I needed help & advice Jason was only too pleased to offer his expertise
I subsequently ordered two sofa’s with recliners
Just a shame it’s such a long wait until delivery but I am looking forward ro receiving them
I was very impressed with Jason & his advice & it was pleasure to walk around such a well ordered showroom

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

I called in to order a couple of Ercol…

I called in to order a couple of Ercol sofas. Steve Corns was very knowledgeable and gave a lot of helpful advice regarding my purchase.
My order was dealt with efficiently, but at a relaxed pace, and Steve makes a great brew!
Already thinking about other areas in my house to be furnished.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Pleasant buying experience.

Ian Ryan met us in the store and enquired about our requirements, before showing us the items of furniture that potentially met our needs, without any sales pressure.
We soon narrowed it down to a manufacturer. After a short thinking period and a second visit to confirm our thoughts, we placed the order.
Thanks to Ian and his kind help.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

No pressure sales

No pressure sales. Staff do not shadow you as you browse (which I find uncomfortable) but available when required. The store has a very good selection of sofas and the decision took some time to make but Dawn was very patient. This is my second sofa from the company and the only reason for change was for style. Prices are very reasonable for a quality product. Good communication regarding progress of order and delivery was exceptional. Staff were respectful of the property and ensured my neighbours driveway was not blocked. They were helpful, friendly and polite. They set up the sofa nicely and explained everything regarding the cleaning package. I highly recommend Doorway to Value.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Good experience from Danny Balcerzac and Doorway to Value

We have purchased several items from Doorway to Value and have returned as we have always been very pleased with the service from the staff. When we were approached by Danny Balcerzac who offered to help us if we needed guidance on anything. He was so helpful and friendly but so professional too. He did not push us at any time and let us take the swatches away make our decision over the next few days. His advice was invaluable and made us feel confident that we had made the correct decision.
Thankyou Doorway to value, and Danny.

June 28, 2026
Unprompted review
Rated 5 out of 5 stars

Good, old-fashioned service

I like the feel of this place. It isn't in the least old-fashioned but the atmosphere, service and customer service are those of more courteous times. We purchased from Kelly, who was polite, knowledgeable and not in the least pushy. Mention must also be given to Darren who helped us enormously when we were undecided about a different type of furniture. Both are assets to the company.

July 6, 2026
Unprompted review

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