I love the deep sleep masks Not only does it block out all light, but the silk is so comforting and beautiful against your face. The wrap around with velcro feature enables a comfortable, perfect-s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Super, super, super soft sleepmask that truly blocks out all light. The mask is very lightweight and the 'strap' is adjustable (also the 'velcro' is genius: your hair doesn't get caught in this materi... See more
Company replied
Shipping is a problem. Tracking number was provided 3 days after order to US and not 1 day processing as they state.. shipping company is GOFO and on their site shows label created but no activity for... See more
Company replied
Amea was very helpful and professional. She arranged everything for me and the return process was very easy. Please do not believe the negative comments - you can trust in this company as they h... See more
Company replied
Company details
- #53 of 80 best companies in Decoration and Interior Design Store
Written by the company
We’re on a mission to elevate sleep into a true wellness experience. We create premium sleep products that blend stunning design with unmatched comfort, transforming your rest into an essential part of your well-being.
Contact info
2810 N Church St, PMB 61888, Wilmington,, United States
- info@doreandrose.com
- doreandrose.com
4.2
Great
9K reviews
Replied to 94% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My hair used to feel dry every morning
My hair used to feel dry every morning. Since using both the pillowcase and bonnet its smoother. Brushing is easier now.
April 25, 2026
Unprompted review
Reply from Dore & Rose
Hello Noa, easier mornings and smoother hair? The pillowcase and bonnet duo really does work its magic! 🩷 So glad you are feeling the difference every single day.
This sleepwear is comfy but still looks…
This sleepwear is comfy but still looks decent. Like i dont feel sloppy wearing it around the house.
April 29, 2026
Unprompted review
Reply from Dore & Rose
Cozy enough for the couch and cute enough to be seen in? That is exactly the balance we love! 😄 So glad it is hitting both for you, Pippa.
These are great PJs
These are great PJs. Very soft and the fit is perfect. My GF looks amazing in them.
May 1, 2026
Unprompted review
Reply from Dore & Rose
That is the sweetest review, Brian! 😍 So glad she loves them and that the fit is just right. Lucky her!
My hair used to be frizzy every single…
My hair used to be frizzy every single morning. The bonnet helped more than I expected . It keeps everything in place overnight and I don’t wake up looking crazy anymore lol
April 3, 2026
Unprompted review
Reply from Dore & Rose
Waking up with your hair still intact? No more crazy morning hair? That is a total game changer, Mies! 😄 So glad the bonnet is doing its thing for you every night.
These pajamas actually hold their shape…
These pajamas actually hold their shape overnight which is nice. I wake up and they still feel good. Not twisted or stretched out. Makes mornings easier somehow.
April 20, 2026
Unprompted review
Reply from Dore & Rose
Waking up in PJs that still feel just as good as when you put them on, Suus? That really does make all the difference! So glad they are holding up so well through the night. 🩷
I love the dore&rose deep sleep mask
I love the dore&rose deep sleep mask. Ordered a second one after forgetting the first one in to a hotel. Darkens well and is super soft to use. Moisturiser from face sticks to the mask though.
May 1, 2026
Unprompted review
Reply from Dore & Rose
Ordering a second one says it all! 😄 So glad it is delivering on darkness and softness every night, Minttu. As for the moisturizer, popping it on a little earlier before bed might help with that!
The pillowcase feels smooth but not too…
The pillowcase feels smooth but not too silky. Comfortable for side sleeping.
April 11, 2026
Unprompted review
Reply from Dore & Rose
That perfect middle ground of smooth without being too slippery is so hard to get right! 😊 So glad it is working out beautifully for side sleeping too, Pia.
Great customer service
Great customer service very kind, also product just as described
April 19, 2026
Reply from Dore & Rose
Hello Agi, kind service and a product that delivers exactly what it promises? That is everything! 😍 So glad we could make your experience a great one.
The quality is verry good
May 10, 2026
Unprompted review
Reply from Dore & Rose
So glad the quality is hitting the mark! Sweet dreams ahead. Thanks Nadja!🩷
Reply from Dore & Rose
Hey Carla,
I appreciate you sharing your feedback with us. It’s disappointing to hear that our delivery timeline didn't hit the mark this time, and we truly apologize for the wait caused. We’re eager to make things right. I’ve reached out to you via email so we can chat more about this and find a solution you’re happy with. Please keep an eye on your messages (and a quick peek at your spam folder too) so I can take care of this for you right away.
Many thanks,
Carmi (Dore & Rose support)
Really disappointed with the returns…
Really disappointed with the returns system, it’s really slow and makes it seem very difficult to actually return you are entitled to return
April 18, 2026
Reply from Dore & Rose
Hi George,
Carmi here from Dore & Rose support. It’s disappointing to hear that you’ve had a frustrating time with our returns system, and we appreciate you bringing this to our attention. We want the process to be as smooth as possible. I’ve just sent you an email so we can look into this together and find the best possible solution for you. When you have a moment, please check your inbox so I can personally handle this for you.
A beauty must have!
I ordered one of their silk masks. They are high quality, luxurious and comfortable. Not only that but they have helped with my quality of sleep and they help with eye bags and dark circles. More colours please! I’ve ordered a second one too.
March 31, 2026
Unprompted review
Reply from Dore & Rose
Hi Vanessa, a second one already? That is the ultimate seal of approval! So glad it is pulling double duty on sleep quality and those eye bags too. More colors are noted, watch this space! 🩷
Great quality, really comfy but a bit expensive
My wife loves her new cotton pyjamas, really comfy and fit her great
April 27, 2026
Unprompted review
Reply from Dore & Rose
So glad she is loving them and that the fit is just right, Jake! 😍 We totally hear you on the price and we truly believe the quality and comfort are worth every bit of it.
Reply from Dore & Rose
Hi Greg, short, sweet and absolutely perfect! So glad she loved them and that the fit was just right. 🩷
Everything just feels well designed
Everything just feels well designed . Nothing feels awkward or uncomfortable. It all just works the way it should
March 31, 2026
Unprompted review
Reply from Dore & Rose
When everything just works the way it should, that really says it all, Lea! 😍 So glad the design is hitting the mark in every way.
I thought soft sleepwear would feel…
I thought soft sleepwear would feel thin but this doesn’t. It still feels proper and comfortable. Nice balance.
April 3, 2026
Unprompted review
Reply from Dore & Rose
Soft AND substantial, that balance is everything! So glad it is holding up in all the right ways for you, Sara. 😍
Usually I take masks off halfway…
Usually I take masks off halfway through the night but this one stays on. No pressure, no digging, just comfortable
April 7, 2026
Unprompted review
Reply from Dore & Rose
No pressure, no digging and still on by morning? That is the holy grail of sleep masks! So glad this one finally made the cut, Ally. 😄
These pajamas are just easy
These pajamas are just easy. No effort needed.
March 30, 2026
Unprompted review
Reply from Dore & Rose
Hi Lien, easy and effortless is exactly the vibe! So glad they are just working for you without a second thought. 🩷
Reply from Dore & Rose
So glad the fit and quality are hitting the mark! Enjoy every cozy night ahead, Stephanie.😍
Excellent
I tried the duvet and pillowcases just to see if they were a good fit because it's not warm here yet. The fabric is very soft and comfortable, good quality, cool, and light. The color is beautiful. Ordering was very easy, and delivery was on time. Excellent product, I recommend purchasing it.
May 6, 2026
Unprompted review
Reply from Dore & Rose
Hi Maria, Soft, cool, beautiful and delivered right on time? That is the full package! So glad everything from ordering to the product itself hit the mark. Thank you so much for the recommendation! 🩷
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.