I love the deep sleep masks Not only does it block out all light, but the silk is so comforting and beautiful against your face. The wrap around with velcro feature enables a comfortable, perfect-s... See more
Company replied
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Super, super, super soft sleepmask that truly blocks out all light. The mask is very lightweight and the 'strap' is adjustable (also the 'velcro' is genius: your hair doesn't get caught in this materi... See more
Company replied
Amea was very helpful and professional. She arranged everything for me and the return process was very easy. Please do not believe the negative comments - you can trust in this company as they h... See more
Company replied
Shipping is a problem. Tracking number was provided 3 days after order to US and not 1 day processing as they state.. shipping company is GOFO and on their site shows label created but no activity for... See more
Company replied
Company details
- #53 of 80 best companies in Decoration and Interior Design Store
Written by the company
We’re on a mission to elevate sleep into a true wellness experience. We create premium sleep products that blend stunning design with unmatched comfort, transforming your rest into an essential part of your well-being.
Contact info
2810 N Church St, PMB 61888, Wilmington,, United States
- info@doreandrose.com
- doreandrose.com
4.2
Great
9K reviews
Replied to 94% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mother's Day for my sweet girl.
Mother's Day for my girl was a short love-heart pajama set and my fave, the poplin set as well. On-time and trouble free arrival, they're both simply gorgeous! She adores them. Snuggly fabric, perfect cut and true to size. 5 star transaction. Very very cute. She's thrilled. Cheers.
May 10, 2026
Unprompted review
Reply from Dore & Rose
She adores them and you nailed Mother's Day? That is everything! 🥹 So glad both sets arrived on time and that the fit and fabric came through beautifully, Peter. Cheers to many cozy nights ahead for her!
My wife absolutely loved her pyjamas…
My wife absolutely loved her pyjamas and accessories for Mother’s Day, so elegant and opulent 🥰
May 10, 2026
Unprompted review
Reply from Dore & Rose
Hi Todd, that is the sweetest Mother's Day win! So glad she felt truly special and celebrated. You did great! 🩷
It hasn’t helped me getting to sleep…
It hasn’t helped me getting to sleep like I thought it would
April 20, 2026
Reply from Dore & Rose
Hi Glenis, we're sorry to hear it has not been working the way you hoped. Getting better sleep is exactly what we want for you, and we would love to help figure out what is going on. We have already reached out to you directly so please check your inbox and we would love to turn this experience around for you.
Loved the quality of the pj's
Loved the quality of the pj's, super comfortable to sleep in and look so cute on! I normally take a siz M but sized up for a loose fit
May 9, 2026
Unprompted review
Reply from Dore & Rose
Hi Monique, cute and comfy with the perfect loose fit? That is the dream! 😍 So glad sizing up worked out so well for you and that you are loving them.
Shipping is a problem
Shipping is a problem. Tracking number was provided 3 days after order to US and not 1 day processing as they state.. shipping company is GOFO and on their site shows label created but no activity for 4 days.. CS said order left their warehouse. please use trusted carrier like FedEx, UPS or USPS when customer pay for expedited delivery..
May 10, 2026
Unprompted review
Reply from Dore & Rose
Hi Mohammed, we're so sorry for the confusion and frustration this caused. Just to clarify, orders are typically processed and shipped within 1 business day, and standard delivery runs between 3 to 6 calendar days, though factors like customs clearance and local postal services can sometimes cause delays beyond our control.
We hear your feedback on the carrier, and we are taking it seriously. We have already reached out to you directly and we truly hope to turn this experience around for you.
I’ve been using the silk pillowcase for…
I’ve been using the silk pillowcase for a bit now and mornings are smoother. Less frizz, less weird face lines. Small change but I noticed it.
April 24, 2026
Unprompted review
Reply from Dore & Rose
Hi Jasmine, the small changes really do add up! 😍 Less frizz and no more sleep lines is such a lovely way to start the morning. So glad you are noticing the difference.
Reply from Dore & Rose
Hi Amelia, we're truly sorry you felt that way. That is never the experience we want for anyone, and we genuinely care about making things right. We have already reached out to you directly and asked for more details so please check your inbox. We truly hope to hear from you.
Reply from Dore & Rose
Soft, comfortable and high quality silk? That is exactly what we are going for, Silvia! So glad the mask is delivering on all fronts. 🩷
Very good quality
Very good quality. Soft and fits perfectly. All communication about the order and the delivery was also great.
April 28, 2026
Unprompted review
Reply from Dore & Rose
Hi Mar, quality, fit and great communication all in one? That is everything we strive for! 😍 So glad the whole experience landed perfectly for you.
Reply from Dore & Rose
Hi Alex,
Carmi here from Dore & Rose support team. I'm sorry it's taken that long. Three weeks is frustrating, especially when you're waiting for something you've already paid for. I’ve just sent you an email so we can look into this together and find the best possible solution for you. When you have a moment, please check your inbox (and your spam folder, just in case) so I can personally handle this for you.
great customer service
I wanted to shout out the great customer service I received. I placed an order for Mother's Day and was offered additional deals after placing the order. I realized I could gift another mask for my spouse. I clicked to order another face mask without realizing it would automatically ship to the same address. I emailed the company and had a quick response from Amea. She helped navigate getting the shipping address switched for my second order. I look forward to my family members receiving their new masks! Thank you !
May 10, 2026
Unprompted review
Reply from Dore & Rose
Hi Sarah, Amea is going to love hearing this! 🥹 So glad she could get everything sorted so quickly and that both masks are heading to the right places. Your family is in for such a treat!
Everything feels well made
Everything feels well made. The stitching looks neat and nothing feels cheap. Just good quality.
April 6, 2026
Unprompted review
Reply from Dore & Rose
Cass, neat stitching and nothing cheap in sight? That is exactly the standard we hold ourselves to! 😍 So glad the quality is coming through in every detail for you.
My hair used to feel dry every morning
My hair used to feel dry every morning. Since using both the pillowcase and bonnet its smoother. Brushing is easier now.
April 25, 2026
Unprompted review
Reply from Dore & Rose
Hello Noa, easier mornings and smoother hair? The pillowcase and bonnet duo really does work its magic! 🩷 So glad you are feeling the difference every single day.
This sleepwear is comfy but still looks…
This sleepwear is comfy but still looks decent. Like i dont feel sloppy wearing it around the house.
April 29, 2026
Unprompted review
Reply from Dore & Rose
Cozy enough for the couch and cute enough to be seen in? That is exactly the balance we love! 😄 So glad it is hitting both for you, Pippa.
These are great PJs
These are great PJs. Very soft and the fit is perfect. My GF looks amazing in them.
May 1, 2026
Unprompted review
Reply from Dore & Rose
That is the sweetest review, Brian! 😍 So glad she loves them and that the fit is just right. Lucky her!
My hair used to be frizzy every single…
My hair used to be frizzy every single morning. The bonnet helped more than I expected . It keeps everything in place overnight and I don’t wake up looking crazy anymore lol
April 3, 2026
Unprompted review
Reply from Dore & Rose
Waking up with your hair still intact? No more crazy morning hair? That is a total game changer, Mies! 😄 So glad the bonnet is doing its thing for you every night.
These pajamas actually hold their shape…
These pajamas actually hold their shape overnight which is nice. I wake up and they still feel good. Not twisted or stretched out. Makes mornings easier somehow.
April 20, 2026
Unprompted review
Reply from Dore & Rose
Waking up in PJs that still feel just as good as when you put them on, Suus? That really does make all the difference! So glad they are holding up so well through the night. 🩷
I love the dore&rose deep sleep mask
I love the dore&rose deep sleep mask. Ordered a second one after forgetting the first one in to a hotel. Darkens well and is super soft to use. Moisturiser from face sticks to the mask though.
May 1, 2026
Unprompted review
Reply from Dore & Rose
Ordering a second one says it all! 😄 So glad it is delivering on darkness and softness every night, Minttu. As for the moisturizer, popping it on a little earlier before bed might help with that!
The pillowcase feels smooth but not too…
The pillowcase feels smooth but not too silky. Comfortable for side sleeping.
April 11, 2026
Unprompted review
Reply from Dore & Rose
That perfect middle ground of smooth without being too slippery is so hard to get right! 😊 So glad it is working out beautifully for side sleeping too, Pia.
Great customer service
Great customer service very kind, also product just as described
April 19, 2026
Reply from Dore & Rose
Hello Agi, kind service and a product that delivers exactly what it promises? That is everything! 😍 So glad we could make your experience a great one.
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