Doubleboxedtoys Reviews 2,742

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Absolute saviours! I took my toddler to disneyland paris for his 3rd birthday and got him the disney 100 Mickey fashion doll and 8 months later it broke. Searched online desperately trying to find eve... See more

Rated 5 out of 5 stars

From a regular DBT purchaser, they are always keeping you updated with your order. Always quick delivery, sometimes the prices can be too high but clearpay makes them less painful! And it’s the price... See more

Rated 5 out of 5 stars

We are planning our first trip as a family to Disneyland Paris and I was looking for some merchandise. Found exactly what I was looking for on double box toys, wasn’t expecting it to be shipped for an... See more

Rated 5 out of 5 stars

Very reliable shopping experience from Double Boxed toys! I have enjoyed the collectibles I have purchased from them! The service I have received from staff, especially from Josh is top notch! He... See more

Company details

  1. Online Marketplace

Written by the company

Double Boxed Toys specialise in hard to find and USA exclusive items from the USA. Our products range from Walt Disney World Exclusives to store exclusives such as Box Lunch, Hot Topic, Walmart & Target. You can request any USA product (doesn't have to be one we currently stock via the menu on our website. Disney Exclusives Star Wars Galaxy's Edge Items Squishmallows Marvel Exclusives Funko Exclusives LoungeFly Exclusives Pokemon Exclusives Anime Exclusives Universal Studios Exclusives We are the leading leading suppliers of USA, UK & International Exclusive releases and we strive to ensure that you get the products you order in a timely, well packaged manor. Our company details are: Double Boxed Toys Ltd 1 Ropers Court Prescot Business Park Sinclair Way Prescot L34 1QN Company Registration Number: 11389712 VAT Number: GB 296 6353 58


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Rated 5 out of 5 stars

Always great service from Double Boxed…

Always great service from Double Boxed Toys.
Items are great and a big thanks to Josh again for expediting delivery for me. Sadly Royal Mail screwed up the delivery royally but that's not Double boxed toys fault part from choosing the send via Royal Mail. Once again very happy with my purchase.

February 10, 2024
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Rated 5 out of 5 stars

Excellent seller and excellent customer…

Excellent seller and excellent customer service, especially from josh, got my lightsabers very quickly and I love the quality of them, will definitely buy from again and again, thanks for all your help josh it was very much appreciated.

February 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Never used this company before, what I will say is they are excellent especially keeping in contact with order & posting was very quick, highly recommended especially Josh who was dealing with my order thank you so much.

January 31, 2024
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service, items available that are not available elsewhere online. Josh, contacted me at each stage which was great, I knew exactly when my parcel was going to arrive. I had never used Double boxed toys before but will recommend in the future.

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great shop for disney fans in the UK

Great shop for people unable to get to florida to buy all the merch at the disney parks. Although a tad bit expensive, its still probably one of the best places to get the park merch in the UK.
Big kudos to Josh looking after one of my orders too.
100% would reccomend

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

Josh and Mark were both lovely and…

Josh and Mark were both lovely and helpful, I emailed them for an ETA on my parcel as it was for a birthday. Mark emailed to say looking at the status now if all been well it will get to me in time, Josh then followed up saying he’s done what he can to make sure it’s delivered asap. Fabulous products and genuine staff members that help when you email by the query form, no automated ‘self help’ replies. Have ordered from here before and definitely will be again.

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

Thanks Josh at double boxed toys for…

Thanks Josh at double boxed toys for the quick arrival of my 7 dwarfs loungefly backpack, I'm absolutely delighted with it and the service as always, would 💯 recommend as they always go the extra mile for customers and keep good contact with you on arrival of your purchase.

February 9, 2024
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Rated 5 out of 5 stars

Josh was great

Josh emailed to update me on my parcel and upgraded the delivery for me which was greatly appreciated.
I got my parcel the next day after his email and was extremely happy with both the item ordered and the service received.

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

Josh was very helpful

Josh was very helpful and gave me updates for my parcel. It arrived in plenty of time for my mother's bday.
It was amazing x thank you again I would buy again x

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

My order of an exclusive Funko for my…

My order of an exclusive Funko for my girlfriend wasn’t expected to be arriving anytime before the 20th of February which was disappointing as it was supposed to be a Valentines present. Up steps Josh who handled my order from start to finish and got it out to me a whole 2 weeks before it was originally due. Great service and very much appreciate Josh’s efforts on this 👍🏽👍🏽

February 6, 2024
Unprompted review
Rated 5 out of 5 stars

Festival of the Arts print

I ordered an art print from Festival of the Arts and was expecting it arrive in a couple of weeks. I received an email from Josh to advise it was coming early and it has arrived, in wonderful condition, today! I’m so pleased with my purchase and would recommend Double Boxed to anyone looking for exclusive merch.

February 6, 2024
Unprompted review
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Rated 5 out of 5 stars

Disney Park exclusive Pandora charm

I’ve recently returned from DLP and bought a few of their park exclusive Pandora charms whilst there, however when I got home I realised I wanted a few others to “finish” my bracelet. Looked online to find a company that could source the charms as Pandora don’t sell those on their website, and I came across Double Boxed Toys. This was my first order and I’ll admit I was a little nervous as very little information about the charms was on their website. Read some reviews and decided to just go with it. Ordered one, was told expected dispatch was 27th February. Josh emailed me on 5th February to say that the charm had arrived and he was sending it to me straight away with speedy shipping. I received it the next working day. Really happy. Exactly what I wanted. Will definitely order more now. Thanks so much for the excellent service.

February 6, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Josh was looking after my order and kept me updated and was super polite! Was my first time ordering and will definitely be using them again!
Thank you

February 6, 2024
Unprompted review
Rated 5 out of 5 stars

Have brought from Double Box a few…

Have brought from Double Box a few times and always shipped and packaged perfectly extra five stars to Josh for top notch customer service and emails updating through the process would recommend and will be purchasing again in the future ⭐⭐⭐⭐⭐

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Used double boxed toys quite a few…

Used double boxed toys quite a few times now and the service has always great. Items are always really well packaged and this occasion, Josh went over and above to priority ship my items. Would 100% recommend this company for all your Disney/universal merch needs.

February 5, 2024
Unprompted review
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Rated 5 out of 5 stars

amazing service

Well, DBT totally gave a fantastic service.
When I originally purchased my kyber Crystal I was expecting it to take 2 weeks to deliver; I received an email from Josh advising my delivery would be a lot sooner, and it came the very next day!
I highly recommend DBT, great service. Was sceptical at first as you can only get the items from Disneyland Star Wars World, but was happy to be proven wrong. I will be using them again to get more items - just wish I could get a Savis workshop lightsaber!

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great

Great items, fast delivery and good communication. Special mention to Josh who handled my order.

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

5 star service

Always nervous about using a new website for 1st time but needn’t have worried. Josh dealt with my order which was well packed and arrived at warp speed. Thanks for great service will definitely use again

February 2, 2024
Unprompted review

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