Double Wood Supplements Reviews 180

TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Have been using the Amino Acids which I purchased through our UHC account. My sister and her husband have used their products for a while and recommended them to me. I also just ordered some digesti... See more

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Rated 2 out of 5 stars

They received 2 stars as the product arrived quickly. But one product was not packaged correctly, leaving a burnt plastic smell with bits in my collagen and they would not replace it. I offered to sen... See more

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Rated 1 out of 5 stars

First, I ordered Tudca from this store because I could not find it anywhere else for less. Ordered, received it. But then I found that Walmart seller had it at half the cost, for approx $19 a bottle f... See more

Rated 5 out of 5 stars

I can only comment on their collagen, great product. Solved hair loss, dry skin and stiff joints. I purchased another product recently. Needed to return for personal reasons, emailed customer ser... See more

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Company details

  1. Health and Beauty Shop

Written by the company

Double Wood Supplements is an online retailer of potent, superior supplements for a better you!


Contact info

3.5

Average

TrustScore 3.5 out of 5

180 reviews

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Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

High quality supplements at a fair price

All of their supplements seem to be high quality. I've tried a variety of adaptogens, testosterone support, and natural workout supplements. Most of these I can tell the difference within the first dose. Sometimes it takes several weeks to build up in the body. But all of them seem to be high quality at a moderate price. My only complaint is that sometimes it takes a little while to get things in the mail with them. I don't think that they're open on the weekends. At even if you order early in the morning, it still seems to take a day or two to get in the mail. So it can take 8 or 9 days for a package unless you pay for faster delivery.

April 1, 2023
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Rated 1 out of 5 stars

Very Disappointed

I purchased the Theacrine, hoping it would help me with energy and mental clarity. I tried it when I first received it but experienced no result whatsoever. I tried it again today and it made me feel as though I took a tranquilizer! Very disappointing and a waste of money.

March 12, 2023
Unprompted review
Rated 2 out of 5 stars

Poor capsule quality

I switched to this brand of Berberine from a more expensive brand, hoping to save a bit of money since I use several supplements. I ordered 3 bottles because of the additional savings opportunity. However, I didn't start taking them right away since I still had my old brand to finish using.

I noticed right away once I did open a bottle that there was pill residue inside of the container. I assumed maybe one defective pill was in the pack and tried ignoring it. After a few weeks of dealing with yellow powder everywhere I reached out to find out if this was normal or not for their product since I still had 2 unopened bottles (a mistake I won't make again when trying a new product). Response I received from Jase Gunkartee (Wellness Consultant) was the following: "I do apologize for the inconvenience. I personally take Berberine and do notice the same thing as well. It is definitely from excess capsule powder sifting out of the caps. Please let us know if you'd prefer to return the capsules. "

I asked if I could return the 2 unopened bottles but because it had been 8 weeks since I placed the order they would only offer a replacement. Why would I want a replacement for an issue that you have already told me is normal for your products. I don't understand how it can be normal for the product to seep out of the capsule - how does that ensure that there is quality control or consistent dosage? Needless to say, I will be going back to my original brand and won't ever buy another of their products.

January 22, 2023
Unprompted review
Rated 1 out of 5 stars

It’s the worst company ever

It’s the worst company ever, scam and not real, They charged me over $50 without delivery and charge me again for another shipment it showing drive for almost one month but I got nothing

February 17, 2023
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Rated 1 out of 5 stars

They are SCAM company

Hi. This is a SCAM company. I ordered magnesium threonate. They accepted payment then they canceled the order and did not make any refund , though kept telling me that they did.

I lost 180 dollars because of this website.

BE CAREFUL and NEVER USE THEN.

February 10, 2023
Unprompted review
Rated 4 out of 5 stars

The AKG seems chill

The AKG seems to work. On 4 hours of sleep I took AKG with breakfast: cheese and oil toasted bread. By the afternoon, I had much better mental and physical stamina.
Wondering if the Ca-AKG might be the better option for absorption. Thanks.

January 5, 2023
Unprompted review
Rated 1 out of 5 stars

* BAD EXPERIENCE *

Parcel has been missing for months and customer support have stopped replying.

Have taken my money and not refunded or cancelled my order when requested.

Maybe consider using other websites for supplements before trying these.

December 6, 2022
Unprompted review
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Rated 5 out of 5 stars

I ordered from Double Woods 05/12/22

I ordered from Double Woods 05/12/22, it shipped the same day and arrived in 10 days from US to Australia. Looking forward to trying, this review is not for the product, it is for the quick dispatch. I would be curious to know if Double Woods keep this product refrigerated, as unlike other pills and powders, NMN needs to be refrigerated to prevent break-down.
Certainly a good experience getting the product in terms of order placing and quick shipping. Looks like the last 3 reviewers have had their orders go missing in transit, all bound for UK. This may be a Royal Mail pilfering issue, as some post offices (service centres) have been known to do this around Christmas. Hope they turn up or that Double Woods can investigate this for a good outcome so they can become return customers. So far a good experience, looking forward to seeing results from the capsules! (Darnnit, how can I upload screenshots???)

December 4, 2022
Unprompted review
Rated 1 out of 5 stars

I have been using this company for over…

I have been using this company for over a year but my recent order seems to have gone missing, despite contacting the company twice, they have ignored my last message where i have informed them the Royal Mail have said the tracking says my parcel is (leaving the USA on the 15th November) The order was placed on the 8th November, the royal mail advised me to contact them again but to no avail, the products i have purchased are vital for my husband who has cancer they dont appear to care as long as they have your money which is on this order £104

November 28, 2022
Unprompted review
Rated 4 out of 5 stars

"Boswelia Extract Experience"

I chose "Double Wood Supplements" as the provider of my choice when I learned that another name for "Boswellia Extract is another name for "Indian Frankincense" which is in the Holy Bible for having spiritual benefits also besides having healing benefits for our joints and skin....
It is an effective anti- inflammatory, it can be an effective painkiller and may prevent the loss of cartilage.
My experience with this product has made me feel remarkably healthier over the past four months!

November 20, 2022
Unprompted review
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Rated 5 out of 5 stars

A company with incredible surprising integrity

I purchase online supplements from many vendors, and can't tell how Doublwood's quality compares to other brands, but seems to be at least as good or better than most supplements based on my many years of experience. One thing which stood out about Doublewood is that they followed up after my purchase and upon discovering that one of the items (among several different items I ordered) didn't work as expected they went to the ends of the world to refund that item, even though I never asked for the refund or sought it, nor expected it. However the original credit card I used for the order had expired shortly after I used it to place the Doublewood order, so they were unable to refund to the credit card, but, they still bent over backwards and attempted different ways to make the refund work and was eventually successful at refunding without the credit card. This is truly an exceptional standard of integrity. I am really impressed by Doublewood's ultra concern for customer value which has gained my trust in their products. Over the years, I have come across a few unscrupulous supplements vendors and products manufactured with obvious quality concerns, and even unsafe contaminated products which caused scary side effects (much more common than people think!), so quality is a major concern of mine. However, Doublewood has gained my confidence in the quality of their products simply because of the integrity they exude and the level of care they demonstrated. Doublewoods will definitely be among my trusted vendors for future orders since it seems to me that this company is all about delivering customer value ahead of profits.

June 19, 2021
Unprompted review
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Rated 5 out of 5 stars

Chromium Picolinate Experience

I take chromium picolinate to keep my blood sugar from going to high. I do not use RX meds for my type 2 diabetes. My doctor says he is happy with my A1C and to keep up the good work.

March 5, 2021
Unprompted review
Rated 5 out of 5 stars

love this product

love this product, my hair nails and skin is wonderful, this is a great product...glad I found this product...

November 30, 2020
Unprompted review

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