DoYouItaly.com Reviews 

49,838
TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

I contacted support to dispute a charge of €87.73 for a DoYouItaly car rental booking that was never confirmed by the seller, despite the payment already being processed. I provided all supporting doc... See more

Company replied

Rated 5 out of 5 stars

Easy booking process, the appropriate information was given. We had very quick and smooth check-in process at the Maggiore Car Rental at the airport, the lady behind the desk was patient and nice. The... See more

Company replied

Rated 4 out of 5 stars

I like Doyouitaly. At times it might be glitchy and recently it changed the terms of the insurance so that they are no longer so convenient but overall I have been using it for years and it is quite a... See more

Company replied

Rated 4 out of 5 stars

It simplified the process of car hire so that I could choose what I needed. It took a day or so for confirmation with a voucher which told me where to go at the pickup and which hire company it was. F... See more

Company replied

Company details

  1. Car Rental Agency

About DoYouItaly.com

Written by the company

DoYouItaly è il comparatore leader per il noleggio auto in Italia, scelto ogni anno da migliaia di viaggiatori che cercano di prenotare un’auto economica in Italia con totale fiducia. Il nostro obiettivo è aiutarti a trovare il veicolo perfetto per il tuo viaggio, con un processo di prenotazione rapido, trasparente e 100% sicuro. Per questo collaboriamo con le principali compagnie di noleggio auto in Italia, offrendo tariffe esclusive, prezzi chiari e un processo di prenotazione senza complicazioni.

Perché noleggiare un’auto con DoYouItaly?

  • Ampia scelta di veicoli: dalle auto economiche ai modelli premium e familiari.
  • Prezzi convenienti: confronta in pochi secondi e prenota la tariffa che più ti interessa.
  • Punti di ritiro in tutta Italia: aeroporti principali come Roma Fiumicino, Milano Malpensa o Napoli, oltre a città e destinazioni meno turistiche.
  • Assistenza clienti: assistenza in oltre 13 lingue, rapida e vicina per risolvere qualsiasi dubbio .

Lowest Prices - 5⭐ Service

Written by the company

📅 Free Cancellations
Free Cancellation Offers giving you total flexibility. Free modifications on most bookings.
⛽ Full/Full Fuel Policy
Choose the fuel policy you prefer. Collect full and return full so you only pay for the fuel you use.
✈ On-Airport
Car hire companies at the airport to make collection of your car quicker and easier.
🎛 Unlimited Mileage
Unlimited mileage offers for greater freedom.

DoYouItaly.com

5⭐ Customer Service

5⭐ Customer Service
👥 Friendly staff who speak your language. 🏃🏽 We look after you all the way - from before you book to after you've returned the car. 👍🏽7.5 Million Customers

Contact info

3.9

Great

TrustScore 4 out of 5

50K reviews

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3.9

All reviews

(49,838)

7,564 reviews in the last 12 months

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Rated 1 out of 5 stars

Unbelievable criminal

Unbelievable criminal, also OK mobility on Sardine. Never book here, we were 1 minute to late, did not anwer the phone, next day the car was there but they canceled the booking because we showed up to late. They did not refund the money for 9 days!!! .

July 21, 2026
Unprompted review
DoYouItaly.com logo

Reply from DoYouItaly.com

Hello,

Regarding the late arrival, the car rental company holds the vehicle for a limited time window, and this information is included in the voucher along with the details of your booking; arrivals outside that window can lead to the reservation being marked as no-show. For the charge timing you mention, processing depends on the payment method and banking cycles, which can take several days to complete.

Kind regards,
Marta

Rated 1 out of 5 stars

Cheater company

Cheater company! Stay away!
Refused 5 bookings.
Taking your money but no car!
One confirmed and payed booking was
cancelled after a month, before our
vacation.

July 22, 2026
Unprompted review
DoYouItaly.com logo

Reply from DoYouItaly.com

Hello,
Our goal is your complete satisfaction, and situations involving multiple declined bookings or a cancellation close to your trip are carefully reviewed to ensure everything aligns with the details of your booking and availability at the time. All key information is clearly outlined in the voucher and accepted during the reservation process, and we remain committed to offering transparent options for your journey.
Kind regards,
Marta

Rated 1 out of 5 stars

Dodgy

I booked car hire with the understanding that you could cancel in advance (it’s prominent on the website). When I saw the absolutely terrible reviews of the provider immediately after (Differental, Olbia), I tried to cancel, but I was told through an automated system that it was not possible (in the small print of the car I chose). I have been unable to contact a human, it’s all AI. A) this company should not be offering services from a car hire provider that looks like a borderline scam artist, and B) it should be clearer that some options are not amendable. Once they send you the confirmation voucher, it’s too late. Be very wary of this using DoYouItaly!

July 22, 2026
DoYouItaly.com logo

Reply from DoYouItaly.com

Hello,
Our goal is your complete satisfaction, and cancellation options depend on the specific details of your booking, which are clearly shown before confirmation and included in the voucher you accepted. We continuously review the car rental companies featured on our platform and present all key information so each choice can be made with full visibility.
Best regards,
Pablo

Rated 3 out of 5 stars

I liked the web platform to see the…

I liked the web platform to see the vehicles.

There didn't seem to be enough description on the vehicle info or pictures.

I also wanted to add a second driver to my booking, but I couldn't see how to do that.

July 22, 2026
DoYouItaly.com logo

Reply from DoYouItaly.com

Hello,

It’s great to hear the platform helped you explore the vehicles, and we take note of your comment about wanting more detailed images and descriptions. Adding an extra driver is possible during the booking process or later through the details of your booking, which are also outlined in your voucher for easy reference.

Kind regards,
Claudia

Rated 2 out of 5 stars

DOYOUITALY is headquarter in Spain

DOYOUITALY is headquarter in Spain. I my arrival in Bari Italy, the agency, Rental Plus was terrible. They chaged me 424 Euros for a scratch on the bumper smaller than a finger nail clipping. In Cagliari, Sardinia, the agency Keddy would not give me a car without an international driver's license. DOYOU ITALY would not rebook my car rental with another agency and kept my 683 Euro reservation. They wouldn't even return the fee for dropping the vehicle off in another city. There was no miention of an international license in the confirmation, only a warning that I needed my original license and a credit card for my deposit. In fact, deep into the document it did read Internation License may be rquired. I give them 2 stars for having low rates, but rent-a-car money in Italy is made via exorbitant insurance and confiscation of funds. THe hire rate for a Hertz or Alamo is probably worth it.

June 15, 2026
Unprompted review
DoYouItaly.com logo

Reply from DoYouItaly.com

Hello,
Our goal is your complete satisfaction, and we would like to review the charges related to the minor bumper mark in Bari as well as the request for an international driving permit in Cagliari; all requirements and the details of your booking are outlined in the voucher accepted at confirmation. Regarding the excess supplement and any charges applied at the desk, please contact help@doyouitaly.com so we can check your case and assist further.
Kind regards,
Marta

Rated 5 out of 5 stars

Easy booking system

Easy booking system with all the information you need clearly shown.

July 21, 2026
DoYouItaly.com logo

Reply from DoYouItaly.com

We really appreciate your positive feedback.

Rated 1 out of 5 stars

Extremely disappointing experience

I arrived later than planned, but it was the same day - despite having my FLIGHT NUMBER to track me, the company cancelled my entire booking which was for 5 days, leaving me stranded at Sicily airport at 10pm. The only solution they offered me, was to pay triple the amount for another car hire booking. Appalling.

July 13, 2026
Unprompted review
DoYouItaly.com logo

Reply from DoYouItaly.com

Hello,
When a pickup is scheduled, the car rental company holds the vehicle within the timeframe indicated in the voucher, even if a flight number is provided, so arriving outside that window can affect availability for the reserved vehicle. The details of your booking and collection information are always included in the voucher accepted during the reservation process, and our goal is to help you secure the best option available at the moment of arrival.
Kind regards,
Claudia

Rated 1 out of 5 stars

Bad experience

I booked a car with Sicily by Car for seven days. Due to personal reasons, I had to return the vehicle the day after I collected it. When I returned the car, the Sicily by Car representative advised me to contact DoYouItaly to request a refund for the unused rental days. I then visited the DoYouItaly website, only to discover that they refused to refund the unused days, providing what I believe to be unfounded and unjustified reasons. Based on my experience, I consider their business practices to be misleading and would strongly advise others to avoid using DoYouItaly.

July 21, 2026
Unprompted review
DoYouItaly.com logo

Reply from DoYouItaly.com

Hello,
Early returns, like ending the rental the day after collection, are managed according to the details of your booking, which are available on the voucher and accepted during confirmation. Our goal is to ensure full clarity from the start, and these terms explain how unused days are handled in such cases.
Kind regards,
Pablo

Rated 4 out of 5 stars

Nice

Nice, but could have more options on the reserve.

July 21, 2026
DoYouItaly.com logo

Reply from DoYouItaly.com

Thank you for your review!

Rated 5 out of 5 stars

go to website for finding cheapest cars to rent

this is the website i use to rent cars every time im in italy, which is about 10 times a year, because they literally find me the best prices.

July 21, 2026
DoYouItaly.com logo

Reply from DoYouItaly.com

Thank you for your feedback and for trusting us. We're glad to know your experience was positive.

Rated 1 out of 5 stars

I rent a car on doyouitaly

I rent a car on doyouitaly. No confirmation email was sent, but they rushed to debit the full amount on the booking.

It took them 48 hours to confirm a failed fleet as they could not deliver on the car.

They owe me a full refund but they said i need to wait for 30 days to get a refund despite the total absence of service provided. I need to fight to get back 600 Eur.

Their client service is deplorable, i wrote them onljne and i never received any answer

They are cheaper but you will oay much more at the end.

June 10, 2026
Unprompted review
DoYouItaly.com logo

Reply from DoYouItaly.com

Hello,
Our goal is your complete satisfaction, and all booking steps, confirmation timing, and processing periods are clearly outlined in the details of your booking and voucher accepted at checkout. We continuously monitor response times and transaction handling to ensure everything moves as efficiently as possible, and we remain committed to delivering a smooth and transparent experience from start to finish.
Kind regards,
Claudia

Rated 1 out of 5 stars

Do not sign up with this Rent-A-Car you…

Do not sign up with Do you Italy Rent-A-Car you will be sorry you’re did . Doyou Italy is not good? You call them ,and the phone number they gave you to call them to pick you up doesn’t work , time is up!!. You lose your money and your Rent-A-Car one star is what I gave him. I tried three different numbers to get in touch with them including the one is to call them to sent the NAVETTA TO PICK YOU UP AND ALL I WAS GETTING …road side assistance . On e other call number directed me somewhere with a speaking Spanish person that couldn’t speak very good English it’s a total disaster. They are not easy to get in touch with for pick up and again you lasted your money . 1STAR FOR DOYOU ITALY AND WHEE GO. AGENCY

July 20, 2026
Unprompted review
DoYouItaly.com logo

Reply from DoYouItaly.com

Hello,
We want your rental process to run smoothly, and the pick-up contact details and timing are always included in the voucher along with the information necessary for collection, accepted before booking. Our team continuously works to keep all contact points updated and ensure clear coordination with the car rental company.
Kind regards,
Pablo

Rated 4 out of 5 stars

It simplified the process of car hire…

It simplified the process of car hire so that I could choose what I needed. It took a day or so for confirmation with a voucher which told me where to go at the pickup and which hire company it was. For excess insurance DoYouItaly offer it at extra cost and make it clear that no additional insurance is needed by the hire company.

July 19, 2026
DoYouItaly.com logo

Reply from DoYouItaly.com

Thank you so much for sharing your experience! We're glad to know everything went well.

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