Draculaclothing Reviews 

577
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning gothic designs, wonderful clothing quality, and exceptionally fast shipping options that consistently surpass expectations. People also deeply appreciate the incredibly helpful support team who handle questions, orders, and size exchanges smoothly and kindly. Shoppers often share how wonderful it is to wear these unique, beautiful garments for special events or daily outfits. Some reviewers were not happy with sizing, mentioning that certain garments did not match the online size chart, ran quite small, or required careful measuring beforehand. A few buyers also experienced minor delivery delays or occasional issues with thread quality on specific items.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently praising the gorgeous designs, exceptional... See more

Quality

Customers expressed great satisfaction with the overall product quality, frequently praising the beautiful... See more

Order

Reviewers highlight positive aspects of order, noting that the overall shopping experience is smooth, easy,... See more

Customer service

People report positive experiences with customer service, frequently highlighting fast, friendly, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting exceptionally fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is an exceptional company. The design of the clothing, the quality of the fabric, the sizing accuracy and the speed of shipping, all surpassed my expectations. You don't need to be a fan of goth... See more

Rated 5 out of 5 stars

I paid no attention to the sizing guide and ordered based on my other corsets ….. when the garment arrived, it swamped me! Their support and customer service was nothing short of outstanding and I... See more

Rated 5 out of 5 stars

I recently discovered Dracula clothing website and their gorgeous gothic outfits. The corsets i received are really wonderful and well made as well as the dress and the skirt that are also amazing... See more

Rated 5 out of 5 stars

A coat from this brand had me dreaming about it for weeks. I finally gave in (thanks honey!) and I absolutely don't regret it. Very fast delivery with accurate and regularly updated tracking. Impe... See more


4.6

Excellent

TrustScore 4.5 out of 5

577 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(577)

87 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Mens Corsets, amazing product

I couldn't be happier with the product I have received, its exactly what I was looking for, the fit is great and the quality is great. Will be making more purchases in the future.

December 26, 2024
Unprompted review
Rated 5 out of 5 stars

The best gothic clothes!

I love the clothes I got from here! The quality is amazing, the shipping is really fast, and the customer support is top tier! I will definitely keep shopping here!

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Happy customer

This may be the most beautiful coat I have ever owned! Very well made, and very comfortable, feel like a total goth princess when I wear it. Postage was fine, arrived in a decent amount of time to the UK so all in all a good experience. Definitely recommend and I will now be saving all my pennies towards my next purchase.

January 24, 2025
Unprompted review
Rated 3 out of 5 stars

My review is going to be mixed.

My review is going to be mixed.
I had to order my shirt 2 sizes up, as it was all they had left for that style, and in the end I was glad I did.
The shirt itself is really lovely! It has a very well made and extravagant cravat!

However... getting it shipped to me in Canada was a nightmare! Just a fair warning, they use UPS here, and UPS SUCKS! It took weeks after the due date, and I had to contact UPS multiple times.

With all that being said, I still love my shirt, I just may consider not ordering from them again. We shall see.

April 11, 2024
Unprompted review
Draculaclothing logo

Reply from Draculaclothing

Hi, I am sorry about the long shipping time, normally UPS is really amazing and deliver in 1-5 business days. I can't see your order so I can't see what happened, can you write to us so that I can investigate why this shipment took longer than normal?

Advertisement
Rated 5 out of 5 stars

The staff of Dracula's is amazing

The staff of Dracula's is amazing!
They send to me the wrong dress and after an email they sent to me the right one for free without ask me to send the wrong dress back.
They are very kind and helpfull.
Thank You Dracula Clothing, i will recomand this website to all my goths friends <3

December 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great Quality and Service

While my original package was lost in the mail, their customer support was super quick to help send a replacement immediately at no extra cost. The corset that I ordered was of amazing quality and had intricate details. I am extremely satisfied overall and would recommend this shop to anyone who wishes to own gothic-type clothing.

January 20, 2025
Unprompted review
Rated 4 out of 5 stars

I am very satisfied

So I ordered a corset from their site (waist cincher) - very well made, looked beautiful on me.
Unfortunately, after not even a whole year the corset ripped (which as I found out isnt supposed to happen and wasnt my fault haha) so I wrote a complaint email.
Luckily the customer service answered me quickly and decided to send me a replacement - although they didnt have waist cincher in my color, they agreed to send me waist corset instead, without me paying up extra money for it.
Overall I very recommend this brand - the corset is beautifully made, the customer service is effective and they treated my case very fairly.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Really beautifully made

Really beautifully made, and so reasonably priced! A perfect company for good quality that doesn't break the bank if you're starting out on your corset journey 💖

January 1, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

They are so helpful and caring

They are so helpful and caring! Fast shipping, and I even was given a discount to offset needing to order a bigger size coat after a sale had ended. Everything I've gotten from them has been lovely!

January 7, 2025
Unprompted review
Rated 1 out of 5 stars

Really cheap quality

Really cheap quality. Doesn't last more than a few days

December 31, 2024
Unprompted review
Draculaclothing logo

Reply from Draculaclothing

Hi, I only see an order from you seven months ago. If there are any problems with an item send us a picture of the problem and we will look at it.

Advertisement
Rated 5 out of 5 stars

Amazing experience with Draculaclothing

Draculaclothing is a shop where I have recently bought two coats in avant-garde, gothic fashion. It isn't my first shopping experience with this store, during the past years I had also bought some other garments. These pieces of clothing, especially coats, looked of good quality in the photos put in their web shop - and when I got them, I was truly amazed. Every detail on the coats, from the satin ribbon to the rich velvet layers, buttons, faux fur collar and corset lacing in the back - was of such high quality that it exceeded all my expectations. I feel like a Victorian queen in these coats and they are also warm. I received parcel after 12 days since I made an order (I live in Europe, out of EU).
Another thing I would like to emphasize is the direct and efficient communication with their shop staff by e-mail, they showed really excellent in solving the situation I had with one coat (ordered M, but wrote to ask to change for bigger size when realized that could be small) – Truls solved my “problem” in such a professional manner that I couldn’t be more satisfied with overall experience with Draculaclothing shop, both quality of clothes and quality of people working there.

December 1, 2024
Rated 1 out of 5 stars

Too many mistakes, too much of a hassle

It’s been an absolute nightmare dealing with this company. First of all, their measurements are more like the actual measurements of your skin than that of clothing size. (So whatever your actual measurements are, add several cm to “imagine wearing clothing” to estimate your size…if that makes sense(?). I ordered 2 coats. One of the coats they sent was the wrong model altogether and both were too small around the bust (although I measured exactly). I immediately wrote to them that a) one coat was the wrong model b) that they are both the wrong size and that I would like to return them and reorder a larger size.
They then gave me two options:
1) “You can sell it yourself (Ebay, Facebook, Depop, to a friend, etc) and get a 30% rebate code for a new purchase (our cost price). We will then ship you a new product immediately, you can sell it when and however you want and you don’t need to send us any proof, we will give you the rebate code right away. This is the quickest and cheapest way to do an exchange. 2) Send the coats back at my own expense.

I don’t have time to sell things on Ebay so I spent 30+Euros sending the coats back to the address they gave me. The coats were in transit for weeks (from Austria to the neighboring country Czechia! Shouldn’t take more than a week). The package was never accepted and then finally returned back to Austria several weeks later where I had to pay an additional 23 Euros fee at the post office for the transit costs back to Austria!

When I emailed this situation to Dracula Clothing I was told that the problem was with the Czech post and I should call them and complain. Sorry, I don’t speak Czech and I don’t have time to run after Czech postal bureaucracy.

I then spent an additional 30+ Euros to resend the package and it finally arrived.
I received the refund for the coats but I lost around 90 Euros in having to ship the coats back and forth.
I’ve never experienced anything like this before. I won’t buy again from this shop. Too much stress, miscommunication, wrong orders shipped etc.

P.S. I noticed they added a better explanation to their sizing chart after my initial complaint regarding their confusing sizing practices.

November 18, 2024
Unprompted review
Draculaclothing logo

Reply from Draculaclothing

Hi, I am sorry about the cost for returning the order but you should receive a refund from Austrian post.

We sent you a replacement coat for free for the one that was sent wrong first. This is our standard procedure if we send a wrong product. You still wanted to change for a different size.

For the return, I could see that Austrian post never even went to our city to try to deliver. Sadly this is a normal thing for Austrian post that we don't experience with any other courier in the world, so we have started warning people against using Austrian post.

I asked you to ask for a refund from Austrian post (not Czech post) since they didn't try to deliver it to us you should get a refund from them and you could prove from the tracking that they were not in Zatec trying to deliver it.

We have always used garment measurements and every size chart has the description that you should size up compared to the body measurement. The reason we use garment measurements is that we think it is the most accurate measurement and the customer can check that it is correct.

Rated 5 out of 5 stars

Happy Homecoming

My daughter wanted the dress and corset for her Homecoming Dance and we crossed our fingers it would come in time....and it did. She loved them both and was so proud of her first corset. The quality was good and I am pretty sure she will find many other things to wear it at.....even though she is not usually a dress girl but she so wanted this one.

October 12, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Wide choice of original designs

Definitely one of the best alternative clothes brands; original and eye-catching designs, and there's plenty to choose from. The dresses I ordered are both cute and comfortable to wear, the fabric is tactile.

October 27, 2024
Unprompted review
Rated 4 out of 5 stars

Was caught by surprise

I honestly was a little skeptical of this site and what quality of corset I would get. I was genuinely and honestly surprised, and am absolutely in love with the piece I bought. Great coloration, great feel to the fabric, ties were well done. The fit was perfect for me and that has been a challenge on most sites that sell corsets. It came in good amount of time and gave great updates the entire time. I do wish you’d ship in boxes vs bags.

September 26, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look