Dragonpass Reviews 270

We had a very good experience at the Plaza Premium Lounge using DragonPass. The access was smooth, the food and beverages good even though the place was crowded. The staff were cordial and efficient w... See more

Recently used the power lounge at Haneda airport on the airside. Generally a positive experience. Location is great, just after the immigration. Amenities are new and easy to use. Can make it better w... See more

Support sorted me out, but it took a while, I just wish they'd sort out the chat!! I thought dragon pass was great, until things go wrong - no ability to sort, I can't seem to renew my membership... See more

Smooth registration experience with QR Code Shower room with plenty amenities Decent amount of beverage selection One meal allowance from the menu Large sofas and enough room to bring... See more

Efficient entry and relaxing time before our flight. Manchester terminal 2 Escape lounge. Thanks to Mo the bar attendant who was extremely helpful and attentive. Smiling and joking with customer... See more

The access using Dragon Pass was smooth and fast as usual, the airport lounge, of T2 was a good expereince for us with quite a spread of breafast foods. Customer services of the front desk, servicing... See more

Used fasttrack for the first time. Purchased separately in addition to my lounge access. It is a quite streamlined process. Most of the waiting time to pass through was actually spent on verification... See more

Visited the Mahaba lounge. Entry was a breeze with Dragonpass. No fuss. Pleasant set up, generous food and beverage selections.

This is great a great service got my membership card on my phone been enjoying airport lounge access. I thought you got one free entitlement when purchased but after check out I never saw anything els... See more

Although there was a long line at terminal 3 in Cancun's lounge the overall experience was great. Being able to remove oneself from the busy airport and find a comfortable seat was great. The food was... See more

First time using DragonPass. Pre-booked Lounge No 1 - turned out it was for the wrong terminal (same name, same airport). Reception said I had to pay an additional £20 exchange fee but I would get a... See more

On my last trip I’ve redeemed 15GBP voucher for food and I’ve used the Lounge access pass and they worked perfectly well. Thank you Dragonpass for great service and experience.

The app is very user-friendly and offers a wide range of benefits. The e-sim was very useful and the fact that you can locate lounges and access with a quick scan of a qr code is fabulous

Signing into the app at the airport lounge did not work. Dragon pass insisted n sending a verification code to my cell phone which I could not receive because I did not have cellular service, only wi... See more

We used the No.1 lounge at Heathrow on 15 December. The lounge was quite full with a stream of customers seeking to gain access. The food and seating were generally fine although not up to the standar... See more

Used DragonPass at Auckland Airport - Strata Lounge Good for frequent travelers as lounges provide a quick recharge for connecting flights.

Very limited number of countries, and lounges within those countries, where my Dragonpass is accepted. In Manila, it was only Marhaba lounge (T3), which is very small, offering a limited range of food... See more

Love the Dragonpass app. I always use it to get into the Club Rooms at Birmingham airport. Excellent staff and service and food in the club rooms special thanks to Richie and Rhianna who served. App i... See more

Dubai airport Mahaba lounge is comfortable,clean and enough facility to prepare before an overnight flight. Also provide healthy snack.

Very pleasing experience from registering on the App to linking your bank name and using the lounge benefits. It has certainly made my travel experiences more satisfying. I am happy with the Dragon pa... See more

It was our first time in the lounge and it exceeded all our expectations. Great service, delicious food and friendly and professional staff. Thank you for this wonderful experience.

I was pleasantly surprised to have gained dragonpass membership from having used my Mastercard to purchase international internal flights. I was able to easily redeem to lounge visits. The process to... See more

Access to lounges fantastic. Good price at renewal i always get the 8 pass option. Lounges pretty good overall with good food and drink options available

Amazing experience through all airport lounges!! Now very crowded due to it 😁 Good choice with convenience!

A nice way to start our trip! No1 Lounges in Gatwick was such a nice treat. Great setting, great food and the app made it easy to see what’s available and where, and for us all to walk-in. The team at... See more

It was comfortable, and there are several lounges at the Bangkok airport. however, it will be nice if the accompanying guest can be admitted as well, instead of limiting to the sole card holder.

CSuch a good application. can use on allmost aiport loungearound the world. I am very happy with dragonpass 👍🏻

This dragon pass even has a massage location in the airport in Singapore. Well done. Would be great if the massage could be longer as 30 min is not long enough.

Have used the lounges during international airtravel. Have appreciated the chance to sit down, catch up with some work and other communication and get to enjoy healthy food and drink,

Using Dragonpass at Bristol airport is a nightmare. You can only use 1 lounge which was not value for money. Food disgraceful.

Scanning yourself into a lounge is so smooth, it's hassle free and the service from the service providers is top notch.

The Dragon Pass lounge at the Beijing Capital International Airport is pathetic. Firstly, there is no sign or direction to the lounge. Is hidden at a secluded area. Secondly, the lounge is so small th... See more

I USED MY DRAGON PASS IN CHANGI AIRPORT T2. I THINK THE LOUNGE NAME IS AMBASSADOR THAT CAN USE MY DRAGON PASS. THE STAFFS ARE VERY .NICE WHILE ENGANGING WITH US. THE LOUNGE I WOULD SAY IS VERY DISS... See more

They had an information desk at Honk Kong near Gate 1. They directed me to the lounge , I checked in & in 5 minutes all done.

Not the best. Have been refused access to Schipol lounge for 2nd time now due to them putting dragon pass customerservice on an unrealistic waiting list. I managed to get in one lounge in Bos... See more

Overall I’m thankful for a place to rest while waiting for my departure. Overly crowded at SATs Premium lounge and had to go to M. Food selection was limited unlike other lounges but appreciate q... See more

Our first experience at Changsha Terminal 2 “First Class” lounge was a disaster!!! No Hot food or snacks!! Only small varieties of cup noodles and biscuits and soft drinks How to appease a hun... See more

I've used Dragon pass for several years and I like using it and to be able to access airport lounges in most airports I travel through. I've always gone for the unlimited pass, but this time it is not... See more

I used three partner lounges for my Far East trip: Istanbul: It was very, very crowded. Since the partner lounge accepts many credit card applications, I was able to get in just a few minutes b... See more

I am really disappointed with the facilities at Dakar ( Thies Blaise Diagne) as a Dragonpass member I have just paid £24.00 for my wife only to be able to have a can of coke. none of the food was co... See more

Used the purchased pass for myself even though I have a credit card pass for the Plaza Premium lounge at KLIA. Used another for my son. I did this because my membership is about to expire. I find it s... See more

Exceptional Experience with DragonPass Lounge Access I would like to extend my sincere appreciation to DragonPass for providing such an outstanding lounge experience. Everything was truly exce... See more

What a perk booking a flysafair flight through capitec. Free business lounge access 💯

I have had an absolutely great experience using Dragonpass- I never heard a complaint, even when I used it to access lounges at small Airports.

Never had an issue, finding a lounge and scanning in with the QR code is easy and convenient

What used to be a brilliant service is now terrible. As soon as they release the dates for any airport we’re using I jump straight on (well I used too) now you can’t get anything whatsoever using th... See more

Left feeling disappointed. Buffet was untidy and underwhelming. Veg curry tasted ok but lacked vegetables. Crowded and not at all relaxing. Won’t be recommending or returning until improvements are ma... See more

It is such a treat for me as a pensioner with very little money, as I was gifted a few passes, that have made my longer stopovers a relaxing, quiet and enjoyable experience. The ease of access, the wa... See more

Ease of use Points to consider for improvemnets - limit occupancy rate - consider offering special rate for family members without Dragon pass - speed of food - to vary