Drawelry Reviews 

849
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the website and ordering process very easy to use, appreciating the smooth navigation and simple execution of purchases. Many people praised the wide variety of products and extensive customization options, making it easy to find unique and beautiful gifts. However, some customers also noted concerns regarding product quality, with items sometimes not lasting long or arriving with defects. A few other people also felt that delivery times were unexpectedly long, and some mentioned issues with product origin transparency or miscommunication.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and variety, with many finding items to be beautiful,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of navigation and use across... See more

Order

Users describe positive interactions with order, frequently highlighting the ease of the ordering process and... See more

Website

Customers had positive experiences with the website, frequently praising its ease of use and navigation for... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising the creative and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love how customizable things are. Can't rate based on quality or anything as I just put a purchase through

Company replied

Rated 4 out of 5 stars

It was an easy order. The reason for not a five star is that I would have love to have seen a picture of what it is going to look like.

Company replied

Rated 4 out of 5 stars

The items to choose from were very fun and reasonably pticed. The site was very easy to use.

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

849 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(849)

161 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy process

Very easy process, and simple

January 28, 2026
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your positive feedback! We're delighted to hear that you found the process simple and straightforward. Your satisfaction is our top priority, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Good service

Good service

January 25, 2026
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your positive feedback! We're glad to hear that you experienced good service. Your satisfaction motivates us to continue delivering reliable support. Looking forward to serving you again soon!

Rated 3 out of 5 stars

A lot of miscommunication going on when…

A lot of miscommunication going on when I was talking to them was trying to get the biggest thing they had and they gave me the smallest thing all in all the blankets were beautiful hopefully when I re-order them this time it’ll be the correct size

January 25, 2026
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for sharing your feedback and for appreciating the beauty of the blankets. We sincerely apologize for the miscommunication and size issue you encountered. To ensure your next order meets your expectations, please contact our customer service team directly—they will provide personalized support and help you select the correct size. We value your trust and are here to assist.

Rated 5 out of 5 stars

Very easy to order

January 22, 2026
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your positive feedback! We're delighted to hear that you found ordering very easy. Your satisfaction inspires us to keep the shopping experience smooth and user-friendly. Looking forward to your next visit!

Rated 5 out of 5 stars

Excellent

Excellent, I hope my package soon!!

January 20, 2026
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your anticipation and trust! We will process your package promptly, and please feel free to contact customer service if you have any questions during shipping. We hope it brings you joy upon arrival.

Rated 5 out of 5 stars

Good and quick

Good and quick

January 15, 2026
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your positive feedback! We're delighted to hear that you had a good and quick experience. Your satisfaction motivates us to maintain efficient and smooth service. We truly appreciate your support!

Rated 5 out of 5 stars

As long as the ships on time

As long as the ships on time, everything is great

January 14, 2026
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your feedback! We appreciate your emphasis on timely shipping and are committed to delivering orders as scheduled. Your trust is important to us, and we strive to make every experience consistently reliable. We truly value your support!

Rated 4 out of 5 stars

Easy to shop

Easy to shop, good sales, wish there was more variety in some areas like “Booklovers”.

January 12, 2026
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your positive feedback! We're glad to hear that you find our platform easy to shop with and appreciate the good sales. We've noted your wish for more variety in the "Booklovers" category and will share this with our team for future consideration. Your input is truly valued!

Rated 5 out of 5 stars

GREAT Service 👍

GREAT Service 👍

January 11, 2026
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you so much for your excellent feedback and the thumbs up! We are truly delighted to know you were happy with the service. Your satisfaction is our greatest reward, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Thanks for the Reply back in a…

Thanks for the Reply back in a fashionable manner ... all is well.

January 11, 2026
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you so much for your kind and stylish feedback! We are truly delighted to hear that everything is well. Your satisfaction brightens our day, and we look forward to welcoming you back again soon.

Rated 4 out of 5 stars

It was a very easy checkout process and…

It was a very easy checkout process and the fit to frame for pictures was very good

January 10, 2026
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your wonderful feedback! Providing a smooth and accurate experience is our priority, and we truly appreciate your support.

Rated 5 out of 5 stars

Second time I purchase

I purchased this stockings last year for my family and they were a hit! So i give them away to my husbands fam too this christmas

January 7, 2026
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your delightful feedback and for choosing us again! We are thrilled to hear that our stockings were such a hit with your family last year, and we're honored to be part of your Christmas celebrations once more. Wishing you and your loved ones a wonderful holiday season!

Rated 5 out of 5 stars

Found what I wanted easily

Found what I wanted easily, perfect valentines gift for my boyfriend.

January 6, 2026
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your lovely feedback! We're delighted to hear that you found the perfect Valentine's gift for your boyfriend easily. Wishing you both a wonderful celebration filled with joy and love!

Rated 1 out of 5 stars

Totally misleading website

Totally misleading website. The product I ordered is coming from CHINA, not the UK. I order it a month ago and it’s still not arrived.

Response to company reply- well I finally received the order and the quality is AWFUL. Such a waste of money. I provided a high quality image and the product you sent is a joke.

January 3, 2026
Unprompted review
Drawelry logo

Reply from Drawelry

We sincerely apologize for the unpleasant shopping experience. Each order requires handmade preparation before shipment, and due to recent high order volumes, processing times may occasionally be longer than usual. Please provide us with your order number so we can check its status and offer personalized assistance. Thank you for your cooperation and understanding.

Rated 5 out of 5 stars

Very easy process for uploading…

Very easy process for uploading photos..... limitless options to celebrate my late little sister! Extremely happy I found this online store.

December 29, 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for sharing such meaningful feedback with us. We are deeply moved to know our service could help you honor your late sister in a special way, and we sincerely appreciate your trust in choosing our store. Wishing you comfort and warmth in every cherished memory.

Rated 5 out of 5 stars

Easy website to use

Easy website to use. Nice products to choose from

December 25, 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your positive feedback! We're delighted to hear that you found our website easy to navigate and enjoyed our product selection. Providing a pleasant shopping experience with great choices is our goal, and we're so glad we achieved that for you. We truly appreciate you sharing your experience.

Rated 5 out of 5 stars

Products look really good and promising

Products look really good and promising

December 25, 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your encouraging feedback! We're thrilled that our products look promising to you. Our team puts great care into the design and quality, and we're delighted this resonates. We sincerely hope you'll love them just as much when they arrive.

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