Dr.Delagen Reviews 

381
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently report visible improvements in skin texture, firmness, and hydration, often noting a more youthful and radiant appearance. Many users experienced a reduction in fine lines and wrinkles, with some even pushing back cosmetic treatments. The products are frequently praised for their quality and effectiveness, often exceeding initial expectations. Customers find the application process easy and the masks satisfying to peel off, making the routine enjoyable and practical. Reviewers also highlight the exceptional customer service, noting helpful, friendly, and prompt support. The overall ordering process is described as smooth, with good communication and reliable delivery.

What people talk about most

Product

Customers express high satisfaction with the product, noting significant improvements in skin texture,... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the products as amazing, easy... See more

Customer service

People report positive experiences with customer service, highlighting its exemplary nature, responsiveness,... See more

Order

Consumers find the ordering process to be positive, with many reviewers appreciating the ease of placing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

WOW. As an older woman, I purchased the overnight peel off mask and received the elixir serum, plumping serum and the pink gel mask…..probably rates as my best skin product purchase EVER. The serums i... See more

Company replied

Rated 5 out of 5 stars

I'd seen a lot of positive feedback about the quality and effectiveness of Skynflow products and decided to give them a try. I don't like to expect much when trying new products, so that I won't be di... See more

Company replied

Rated 5 out of 5 stars

I'm so happy with these products!! I'm 53 yrs old and going through Menopause, so my fine lines and wrinkles were really starting to show ( especially around the mouth and eyes). I've been using the... See more

Company replied

Rated 5 out of 5 stars

My feedback is definitely positive. I’ve tried many different creams and masks in the past, but I’ve never seen such clear results as I have since I started using your products. My friends keep asking... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

381 reviews

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No recent history of asking for reviews

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Replied to 60% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(381)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Finally - a product that actually works!

I cannot say enough positive things about SkynFlow. I was honestly blown away by how effective their products are — they genuinely do work. From the very first use, I noticed real, visible results, and the improvements continued with consistent use. Once you get used to the application and sleeping with the mask on once dried you won’t look back.

If you’re on the fence, don’t be, it really is a fabulous product that gives results. Plus real customer service, reliable, friendly, effective, and absolutely worth it. I would highly recommend SkynFlow to anyone looking for products that truly work. I’ll definitely be a long-term customer!

December 5, 2025
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your wonderful review! We’re so happy to hear you’ve seen real, visible results and that our products and customer service have made such a positive impression 💗 We truly appreciate your recommendation and are excited to have you as a long-term customer!

Rated 5 out of 5 stars

The Skynflow collagen and niacinamide…

The Skynflow collagen and niacinamide mask is a miracle product! I finally found something that actually works instantly, and I notice the difference even more each time I use it. I am so happy and won’t stop buying it—it’s practical, not messy, and comfortable to sleep in. Thank you, Skynflow!

December 2, 2025
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your lovely review! We’re so happy to hear the mask is working so well for you and that it’s comfortable and easy to use 💗 We truly appreciate your support and kind words!

Rated 5 out of 5 stars

I love these Skynflow products.

I love these Skynflow products.
I have only been using these for 2 weeks and have already noticed a difference in my skin. My face feels smoother, and hydrated after using the Plumping Serum and Collagen Niacinamide Wrapping Mask (which I leave on overnight).
I was not expecting to see much of a difference in my skin so quickly and am very pleased with the results so far.

January 8, 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your lovely review! We’re so happy to hear your skin feels smoother and more hydrated and that you’re already seeing results after just two weeks 💗 We truly appreciate your support and are always here if you need anything!

Rated 5 out of 5 stars

I’ve been using Skynflow Collagen Skin…

I’ve been using Skynflow Collagen Skin Care products for a few weeks now, and I’m honestly impressed! My skin feels noticeably smoother, more hydrated, and has a natural, healthy glow. I love that they focus on supporting skin elasticity and collagen production.
I’ve also noticed a reduction in fine lines, and my skin feels firmer and more resilient. The packaging is sleek and easy to use, which makes my daily skincare.
Overall, Skynflow has become a staple in my self-care routine—I can genuinely see the difference, and I feel confident recommending it to anyone looking to nourish and rejuvenate their skin!

January 7, 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your lovely review! We’re so happy to hear your skin feels smoother, more hydrated, and that you’re seeing fewer fine lines 💗 It means a lot that Skynflow is now part of your routine. We’re always here if you need anything!

Rated 5 out of 5 stars

This is my first purchase with skynflow…

This is my first purchase with skynflow I was happy with the results in the morning my skin was much smoother and the elixir serum is amazing and the customer service is great if you have a problem email them and they get straight back you

January 4, 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your lovely review! We’re thrilled to hear that this was your first purchase with Skynflow and that you’re already seeing smoother skin — that makes us so happy 💗 We’re glad you’re loving the Elixir Serum and that our team was able to support you quickly. If you ever need anything, we’re always here for you!

Rated 5 out of 5 stars

A friend recommended this product to…

A friend recommended this product to me, she said ‘it’s better than Botox’. I wasn’t entirely sure but at the time I was looking to improve my skincare routine. Fast forward and I’ve been using the collagen mask, plumping serum and elixir serum for about 3 weeks now. I love how light the serums feel on my skin and how readily they are absorbed. The mask makes my face feel so soft and smooth after I take it off.

January 4, 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for sharing this! We’re so happy you’re loving the collagen mask and serums and already enjoying softer, smoother skin 💗 Recommendations from friends are the best — we truly appreciate your trust!

Rated 5 out of 5 stars

Visible results after first use!

I'd seen a lot of positive feedback about the quality and effectiveness of Skynflow products and decided to give them a try. I don't like to expect much when trying new products, so that I won't be disappointed. But I had visible results with the first use of their plumping serum and collagen mask. With each use, I see more improvement in the firmness, texture and tone of my skin. I'm almost 52 and going through menopause, which wreaked havoc on my face. Skynflow has given me back a more youthful appearance. I'm very impressed!

December 16, 2025
Unprompted review
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Reply from Dr.Delagen

Thank you so much for sharing your experience! We’re thrilled you noticed visible results so quickly and that the plumping serum and collagen mask are helping your skin feel firmer and smoother. We’re especially happy to hear you’re feeling more confident in your skin again. 💗

Rated 3 out of 5 stars

Disappointed with peel off mask

Rec'd my order today of 3 pkgs of the peel off mask only to find all 3 pkgs were half full only. I really felt ripped off. The plumping serum; which was free was actually full however. I really don't think I will be placing another order with this company.

December 29, 2025
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your feedback, Sheila. It’s actually normal for the tubes not to be filled to the very top — a little space is intentionally left to allow for product expansion during shipping and to prevent leaks. We can assure you that each mask contains the correct amount listed on our website (75 ml), even if the tube doesn’t look completely full. If you have any concerns or would like us to take a closer look, we’re happy to help 💗

Rated 5 out of 5 stars

Amazing results

I’ve been using for 3 weeks I find it hydrated my skin and after applying you feel your skin tighning and lifting it’s amazing my sister and friends have commented on how good my skin is looking and are also purchasing this product

December 8, 2025
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your review! We’re thrilled you’re seeing such great hydration and tightening after just 3 weeks 💗 And we love hearing your friends noticed the glow too!

Rated 5 out of 5 stars

In 15 days my skin has changed thanks…

In 15 days my skin has changed thanks to skynflow mask : it’s much better, glamorous, brighter, small wrinkles gone, a visible better skin texture. I love it and I’m going to use skynflow products (mask, plumping serum and eye patch) every day because of their great and fast results. In love with Skynflow!

December 27, 2025
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your beautiful review! We’re thrilled to hear you’re seeing such amazing results in just 15 days and that your skin looks brighter and smoother 💗 We’re so happy you’re loving the mask, serum, and eye patches — we’re always here if you need anything!

Rated 5 out of 5 stars

Amazing products

I bought the mask and received the pink serum free about 6 weeks ago. These products truly produce results. I wake up with smoother and plumper skin, so much so my friends have commented on it. They have gone on to place orders and I have since bought a tube for my daughter. This company has really helpful and friendly people behind it and you can tell by their emails that they are a small company who are passionate about their products. I highly recommend!

December 20, 2025
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your wonderful review! We’re thrilled to hear you’re enjoying smoother, plumper skin and that your friends and family are loving it too 💗 We truly appreciate your support and recommendation — we’re always here if you need anything!

Rated 5 out of 5 stars

Amazing!

Skynflow communicate well, and the product came early, I love the packaging it’s pretty products smell really nice and they feel really nice when using, I got the mask the night serum and the day serum, I use the mask three nights a week over night with the night time serum I have been using it for about a month now, I have noticed my skin is plumper it’s evened out my skin tone and my fine lines and wrinkles on my forehead and around my eyes are nearly non existent, I could not reccomend this skin care enough!! I will be purchasing more thank you ❤️

December 12, 2025
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your amazing review! We’re thrilled you’re loving the products, the packaging, and the results — especially the smoother, plumper skin and reduced fine lines 💗 We truly appreciate your support and can’t wait to have you back!

Rated 5 out of 5 stars

I have been using Skynflow products for…

I have been using Skynflow products for around 2 weeks now. I ordered the wrap mask that I apply after the pink serum. I leave on over night. I am prone to breakouts but I must say this is pretty great as my skin is smooth and I have noticed wrinkle reduction as well. I also use the gold serum a few times per week before makeup and also on other days I will use the pink serum before makeup. I use mineral powder foundation now and my skin looks very good after using Skynflow. Tried other products but this works. Try it for 2 weeks and your skin will feel as smooth as silk. That’s my experience so far.

December 10, 2025
Unprompted review
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Reply from Dr.Delagen

Thank you so much for sharing your experience! We’re really happy to hear your skin feels smoother and that you’re already noticing fewer wrinkles 💗 It’s great that the mask and serums are fitting so well into your routine. We’re always here if you need anything!

Rated 5 out of 5 stars

Yes yes yes!!!!

Got a rough start but it was promptly resolved...love all of the products I purchased...the mask is amazing..smaller pores after one application..the plumper and gold elixer are amazing...I mix a dropper of each in my hands and apply to my face neck hands and elbows....love these products!

November 23, 2025
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your wonderful review! We’re glad everything was quickly resolved and that you’re loving the mask and serums 💗 Smaller-looking pores and smoother skin after application sound amazing. We’re always here if you need anything!

Rated 5 out of 5 stars

Product is amazing

Product is amazing ! I use it every night, skin looks smooth , shiny and pores are almost invisible , game changer !!!

December 7, 2025
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your review! We’re so happy to hear you’re loving the product and seeing smoother skin and refined pores — such a great result 💗 We appreciate you!

Rated 1 out of 5 stars

Smells like aftershave goes on like glue

Was looking forward to this but it was horrible. It smells like an old man’s aftershave and is like putting Elmers glue all over my face, which I’m pretty sure would have the same effect.
I will never buy this again. I couldn’t get the stink off my face all day, very disappointed!!

December 5, 2025
Unprompted review
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Reply from Dr.Delagen

We’re really sorry to hear about your experience and appreciate you sharing this feedback. Scent and texture can definitely feel very different from person to person, and we’re sorry this wasn’t a good match for you.

Rated 4 out of 5 stars

The order was never delivered

Update to the original review below. After repeated contact attempts and the original review the company did resend the order which arrived. The quality of the merchandise was fine, but the month-long delay was a concern. Perhaps this was an aberration. My daughter previously ordered from this seller and her order arrived on time.
Original review:
The order was never delivered. The company claimed the order was with local shipper, but the shipper never received the order. The company responded at first, but then stopped responding. Seems like a scam.

October 31, 2025
Unprompted review
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Reply from Dr.Delagen

We’re very sorry for the frustration you experienced and we completely understand your concern. We’ve been in touch with you via email and, as discussed, we already sent a replacement order free of charge to make this right. Could you please let us know if you have now received the replacement? Tracking says Delivered last Dec. 13.

Rated 5 out of 5 stars

Great Company

Unlike some other companies, this one listens to any issues or needs, answers your questions, and works with its clients to resolve them. Very prompt in getting back in touch. I enjoy a company with a heart, with sincerity and kindness. I have tried many companies' products that don't work for me. This one did on the 1st try. I came back to order 3 more items.

November 22, 2025
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your kind words! It means a lot to hear that you felt listened to and supported, and we’re so glad the products are working well for you 💗 We truly appreciate your trust and your repeat orders — we’re always here if you need anything!

Rated 5 out of 5 stars

I was so excited to recieve my Skynglow…

I was so excited to recieve my Skynglow Mask, The very 1st night I slept with it on, I woke up and looked in the mirror and could visibly see the Wonderful Hydration and less appearance of wrinkles and fine lines I was ecstatic! Ty all at Skynflow

October 15, 2025
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your lovely review! We’re so happy you noticed great hydration and softer-looking fine lines after your first night using the mask 💗 We appreciate you and are here anytime you need us!

Rated 1 out of 5 stars

Worst Customer Service I have ever…

Worst Customer Service I have ever experienced! Went back and forth thru 5 emails to get return information. They demanded pictures—kept asking questions—then gave me an address to return to China!!! Stay away from this company. Any problems and you’re out all your money.

November 3, 2025
Unprompted review
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Reply from Dr.Delagen

We’re very sorry to read this and understand how frustrating the experience felt. For quality and safety reasons we do sometimes request photos so we can properly assess the issue and prevent it from happening again. We have already been in contact with you and, on November 20th, we also sent you a refund. If anything is still unresolved, please reach back out to us — we’re here to help and want to make sure this is fully sorted for you.

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