I had a wonderful experience when visiting the store regarding issues with my DJI Mini 2. That had an expired warranty. One would assume there are no options, right? However, after one phone call... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Dr Drone is a superior alternative to buying drones on soul-less, faceless Amazon. Sure everything is almost always the same price, but Dr Drone are a specialized store with staff that cares about... See more
Great customer service everytime I come in or call in! My most recent interaction was after purchasing a DJI Neo Motion Kit, I found days later the drone had a flaw in the camera. Called the store &... See more
Company replied
My experience with Dr Drone started in 2022 and it has always been great. The employees go above and beyond to give you service, they are always giving you the right information on availability of eve... See more
Company replied
Company details
Written by the company
Located in Canada and the USA, DrDrone is a Canadian DJI Authorized Retail Store with a focus on technical support from leading industry experts. We take pride in giving each and every one of our customers industry-leading expertise about all the products we carry. We offer a wide variety of both consumer and professional drones for applications that vary from photography to law enforcement to search and rescue. In addition to our retail drones, the engineers at DrDrone can also build custom drones to design a system specifically tailored to the exact needs of your job.
Contact info
250 Baker Drive Suite 146, B2W 6L4, Dartmouth, Canada
- (902)-434-2556
- info@drdrone.ca
- drdrone.ca
4.9
Excellent
406 reviews
Replied to 66% of negative reviews
Typically replies within 2 weeks
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4th Drone
4th Drone; from Mini's to Enterprise DrDrone staff is always helpful from the deciding on which drone that you need vs want all the way to the follow up of any issues after the purchase. As well can't say enough about Tim and talking shop on licensing and software.
I would not go to anyone else for my DJI drones and accessories!!
February 18, 2026
Reply from DrDrone
We really appreciate the continued support! It’s always our goal to make sure you get the drone you actually need to get the job done. Tim is our Enterprise expert, and I’ll be sure to pass along your appreciation.
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Great Customer Service
Paul and Tim are always very friendly and understanding when I have questions.
February 17, 2026
Reply from DrDrone
Thank you for the 5-star review! We’re lucky to have Paul and Tim on the team, and we'll definitely share your feedback with them.
Reply from DrDrone
Thank you for leaving a review! We look forward to serving you again.
The Knowledge and helpfulness
The Knowledge and helpfulness that I received when visiting the store to buy my Mini 5 Pro
February 11, 2026
Reply from DrDrone
Our staff are always happy to help our customers find the exact product for their needs. Thank you so much for rating us 5 stars!
I'm still new to it,,,
February 13, 2026
Reply from DrDrone
Thank you for the 5-star rating! Please reach out to us if you need some assistance with your new purchase.
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Service was excellent!
February 12, 2026
Reply from DrDrone
Thank you for your 5-star review, we really appreciate it!
Good old fashion service
Take the team. It was a good price. It came fast and it works really good. I really like my drone and I don't think I'll buy drones from anyone else
January 21, 2026
A great store for Drone and Drone accessory shopping
This was another hassle-free experience. The delivery was surprisingly quick, considering I live on the other side of the country. The website is great displaying what is currently available with pricing and shipping details.
January 20, 2026
Good experience!
I was a bit nervous about sending my expensive drone away to get repaired but Dr. Drone nailed it. From initial contact to receiving the drone back, everything was very professional. I highly recommend them.
January 19, 2026
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Fast delivery
My Mini 5 Pro arrived fast and the packaging was excellent. I did order the wrong screen protector…it would have been nice if when I ordered they would have mentioned the screen protector didn’t fit the controller I purchased.
January 19, 2026
Great communication and service from Dr…
Great communication and service from Dr Drone. They even send a handwritten thank you with your order. Nice touch 👍
January 16, 2026
Awesome company to deal with very fast…
Awesome company to deal with very fast service and shipment keep up the good work guys
And they even phoned me to let me know why order wont be shipped for a day or so
January 16, 2026
Great group the deal with!
January 15, 2026
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Friendly/efficient staff
Friendly staff, rapid action in effecting repairs to my drone and low cost (shipping was "free" and so was return of drone).
Workmanship was good too.
January 14, 2026
I had a wonderful experience when…
I had a wonderful experience when visiting the store regarding issues with my DJI Mini 2. That had an expired warranty. One would assume there are no options, right? However, after one phone call with Mark, things took a positive turn. I was met with great customer service and left with a repaired drone.
Thank you, Mark and Jesse, for helping me stay airborne.
Rhadell Smith, Insta: SimithsDetailing.ca
December 16, 2025
Order
I had no issues with the order other than it took a little longer to arrive than I thought it would.
December 19, 2025
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This store is an amazing store to deal…
This store is an amazing store to deal with. That's all I can say
December 17, 2025
A great company to deal with!
The company processed my order in a timely manner, and included a hand written note with the shipping documents. A very nice touch!
December 17, 2025
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