I had a wonderful experience when visiting the store regarding issues with my DJI Mini 2. That had an expired warranty. One would assume there are no options, right? However, after one phone call... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Dr Drone is a superior alternative to buying drones on soul-less, faceless Amazon. Sure everything is almost always the same price, but Dr Drone are a specialized store with staff that cares about... See more
Great customer service everytime I come in or call in! My most recent interaction was after purchasing a DJI Neo Motion Kit, I found days later the drone had a flaw in the camera. Called the store &... See more
Company replied
My experience with Dr Drone started in 2022 and it has always been great. The employees go above and beyond to give you service, they are always giving you the right information on availability of eve... See more
Company replied
Company details
Written by the company
Located in Canada and the USA, DrDrone is a Canadian DJI Authorized Retail Store with a focus on technical support from leading industry experts. We take pride in giving each and every one of our customers industry-leading expertise about all the products we carry. We offer a wide variety of both consumer and professional drones for applications that vary from photography to law enforcement to search and rescue. In addition to our retail drones, the engineers at DrDrone can also build custom drones to design a system specifically tailored to the exact needs of your job.
Contact info
250 Baker Drive Suite 146, B2W 6L4, Dartmouth, Canada
- (902)-434-2556
- info@drdrone.ca
- drdrone.ca
4.9
Excellent
406 reviews
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Over the years I have purchased many…
Over the years I have purchased many drones from DrDrone and always have received professional customer service from the excellent knowledgeable staff. So happy to have this DJI store in Dartmouth and it's worth the drive from Moncton to experience first class sales and service.
December 16, 2025
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Great product, great service!
Great product, shipping was top notch and customer service is amazing!!
December 11, 2025
Product as described
Product as described, fast delivery as usual. I've been a client for some years and Dr Drone is my reference when it come to buy drones or any related equipment.
December 13, 2025
Excellent customer service all around!
December 12, 2025
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Fast service and good prices.
December 11, 2025
Dr. Drone, Dartmouth NS
Dr. Drone staff were knowledgable and helpful when making my purchase. They ensured that I had all the information I needed to make an informed purchase.
November 8, 2025
Reply from DrDrone
Hello Marni,
Thank you for the kind words and review! if you ever need advice after the purchase please give us a ring!
Reply from DrDrone
Hello Jonathan!
Thank you for the review!
i trust Dr drone DJI
i trust Dr drone DJI
best staff and friendly
been buying my drones here for years, the service is always great! thank you!
November 13, 2025
Reply from DrDrone
Hello George!
Thank you for the review but especially thank you for stopping by for every drone release!
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Reply from DrDrone
Hello Phil,
Thank you for the review! even if we don't have the knowledge on hand we will do our best to find it for you.
not to bad yall always come threw…
not to bad yall always come threw really appreciate it! thanks
November 13, 2025
Reply from DrDrone
Hello Ryk,
Thank you for the review!
Reply from DrDrone
Hello Angelicco,
Thank you for the review! If there is anything we can do better please let us know!
Excellent, expedient service!
Fast shipping and convenience of shopping online. Always my go to for DJI products.
November 13, 2025
Reply from DrDrone
Hello Ian,
Thank you for the review and kind words! anytime you have a question please give us a call!
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Great People
I have made multiple purchases from Dr Drone, and completely happy with all of them. Great communication, fast shipping, and they always have exactly what I am looking for in stock. Great Work Dr Drone!
November 13, 2025
Reply from DrDrone
Hello Danny,
Thank you for the review! We do our best to make sure the team works hard together for the customer!
Reply from DrDrone
Hello Rene,
Thank you for the review! we make sure that not only the repair but the shipping time is as quick as possible!
Very very nice people and super…
Very very nice people and super friendly and helpful. What else can I say. Would deal with you guys in a heartbeat.
November 12, 2025
Reply from DrDrone
Hello Gerry,
Thank you for the review! We look forward here at DrDrone to help you with anything you need!
Reply from DrDrone
Hello Daniel,
Thank you for the review!
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Great communication and service
November 6, 2025
Reply from DrDrone
Hello Manuel,
Thank you for the review!
Talking to a human is the best.
November 12, 2025
Reply from DrDrone
Hello Nelson,
Thank you for the review! We make sure someone is there to take your call always!
Reply from DrDrone
Hello Rod,
Thank you for the review! We have been around for 10 years anf are proudly Canadian! lets hope for 10 more years!
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