DreamCloud Sleep Reviews 2,645

Dreamcloud have been excellent and respecting my guarantee refund.from a start to finish great customer service.we bought mattress 10/03/25/we decided March 2026 not suitable and informed Dreamcloud who were very prompt in respecting their guarantee,

Since purchasing our mattress we have slept so much better. I would highly recommend this companies products. We now have the mattress and two neck pillows.

Very impressed with the quality. It's a big purchase and you'll want to know if it's as good as you hope it will be. The mattress is definitely worth the investment, especially when you compare the price to other manufacturers. The 365 day return period shows confidence and the mattress is worthy of that confidence. Very comfortable, now we cannot blame the mattress if we don't sleep.
Delivery was also excellent.
Break the price into a daily cost and decide it you'd be willing to pay that for a good night's sleep if the answer is yes, go for it. It's well worth it. My sleep app has recorded at least 1 hour average increase in my sleep.

Dreamcloud does not disclose where they are made ,they are is in fact made in Turkey .
So dont buy it if you want to buy from a uk manufacturer like i did.

This mattress is wonderful. Delivered this morning and is sooo comfy. I can't wait for tonight to get a great night's sleep.

when I purchased the mattress I had my doubts about getting a refund if needed. As it turned out I needed to get that refund and returned the mattress quickly and was refunded quickly. The mattress was great and comfortable but being a big bloke there was not quite enough firmness for me and my dodgy back

Be aware that shipping only means to your door. If you actually want the 50kg mattress in your bedroom (and why wouldn’t you as that’s what makes sense) you need to pay extra! Not that they tell you this until after the delivery people turn up with the mattress. Not great service when your customers are disabled and have told you this. Delivery company left mattress at foot of stairs and left.

I invested in the Luxury Hybrid mattress over a month ago and it has transformed our sleep. It is incredibly comfortable and provides excellent support and comfort. The layers are great, especially the memory foam top layer and it really does have a reinforced edge. I can confirm it is great for either a side or back sleeper.

Best mattress I’ve had so far! It’s incredibly comfortable and I wake up with no aches or pains. My back feels perfectly supported, and I can finally enjoy a proper lie-in on my days off. Thank you — I highly recommend it!

The company was great, kept me informed all the time, the delivery men were on time and very helpful. I looked for the best reviews I could find for a new mattress, this one came out at the top, and in the sale, even better.
it's amazing to sleep on, so comfortable and with the extra depth of it 12" to mine that was 9" on wooden slats, it made such a difference, so far I have no complaints what so ever, I would definitley recommend this mattress. Thank you Dreamcloud for all your help.

Absolutely beautiful mattress. So comfortable and soft. Highly recommend. Definitely worth its money.

When I purchased the bed I realised that it wouldn’t be delivered on time for my move in date! Dreamcloud made sure I got it on time..
I absolutely love my bed, well impressed on how comfortable it is.

Packaging that the mattress was delivered was really not a great impression. It looked like it had been stored a very long time in a warehouse somewhere and had been in the wrong place and had beek moved around a lot a battered box wasn't really what you'd expect a quality item delivered in. I will give an honest review after I've had it a while longer. Initial thoughts nothing exceptional.
Kevin.

Quick delivery. Wow what a mattress.
So comfortable. My husband suffers with his back and he loves it. Does what it says on the tin! Highly recommended!

Sales process was very good and they did exactly what they said they were going to do. Still getting used to the mattress - may update this review in a few weeks.

They have a referral scheme a promise of a $100 Amazon gift card which never arrives. After multiple emails, still no gift card. Disappointed.

Very , Very Comfortable Mattress, first class service . Delivered as said . Definitely a Dream cloud to sleep on

So much better for side sleeping than my previous mattress.

Early doors for comments as we have only been sleeping on this mattress for about 4 weeks. I have Fibromyalgia and get pain in hips and lower back if my mattress isn't right (Princess and the Pea!), and so far, this mattress has really supported me and I sleep well every night. Considering I am in peri-menopause as well, this is a rare thing to say!