Dreem Health Sleep Clinic Reviews 

214
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the medical staff for being kind, patient, and exceptionally knowledgeable during virtual consultations. People truly appreciate the everyday convenience of completing sleep studies right at home and receiving comprehensive test results quickly. Some reviewers were not happy with communication gaps regarding equipment delivery and experiencing delayed follow-up appointments afterward. A few customers also felt frustrated when dealing with insurance issues or getting support for specific medical needs beyond standard device options. Others noted that certain prescriptions or alternative medical treatments were often difficult to coordinate properly through the service.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as knowledgeable, professional,... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting that the entire process is smooth and... See more

Service

Users describe positive interactions with service, highlighting the convenience of virtual appointments and... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that providers are helpful, friendly, and... See more

Product

Clients share ambiguous opinions on product experiences, highlighting mixed results with various sleep... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I signed up via Amazon Health not really thinking much. My wife has complained that I snore. I've tried seeking help but it's difficult finding a sleep study in my area and I often get confused with... See more

Company replied

Rated 5 out of 5 stars

Talking with Mary Beth Willis felt like talking to a well informed friend. She is so kind and knowledgeable. Looking forward to seeing my test results and discussing them with her. Thank you so much f... See more

Company replied

Rated 5 out of 5 stars

I had seen this product advertised on instagram. I was having issues with staying asleep for a month and I couldn’t figure out what the problem was. I signed up, had my consultation and wore the devic... See more

Company replied

Rated 5 out of 5 stars

I left my appointment more educated, more hopeful, and happy to know someone out there understands and can sympathize with where I’m at in life. My telehealth Dr asked me all the right questions, pati... See more

Company replied


Company details

  1. Sleep Clinic

Written by the company

Dreem Health is a 100% virtual sleep clinic designed to make getting a diagnosis and treatment for sleep disorders as easy as possible. Meet with a licensed sleep specialist online, take a home sleep test in your own bed, and get a treatment plan that fits your life. Available nationwide, Dreem Health’s services are covered by most major insurance plans or available for self-pay. From sleep apnea and snoring to insomnia and daytime sleepiness, we’re here to help you sleep better and wake up ready for life.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

214 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(214)

198 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Dreem Sleep Study Experience

Madison Sanger was an outstanding Dreem sleep study consultant and therapist. The Sunrise device was surprisingly easy to set up, and she guided me through every step with clarity and confidence. Her knowledge of the process was evident from the start—she took the time to review my results thoroughly and answered every question and concern I had along the way.

Her communication was reassuring, patient, and genuinely supportive, which made the entire experience smooth and stress‑free. I felt well taken care of from beginning to end.

I highly recommend Madison and the Dreem service to anyone considering a sleep study. It was an excellent experience.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Kelly Cranker was awesome

Kelly Cranker was awesome. Truly helped me understand what my sleep test meant. I felt as if she genuinely had my best interest at heart.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great personalized care

It really feels like Andrea cares, and is doing her best to work with me. She presents many options while I’m getting started to make sure my sleep experience with the machine is as comfortable as possible.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

I received very helpful input on my sleep quality and guidance to improve it. Great experience!

January 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Another great appointment

Another great appointment! Got all my questions answered and then some! The appointment went as long as it needed to and I had adequate time in case I had more questions. Very happy so far with this experience.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience Working with the Dreem Health Clinic…

Working with the Dreem Health Clinic team was great! Very easy to book a virtual appointment and the process to do the home sleep study was straightforward and done in a very timely manner. My nurse practitioner Brandi Campbell went over the results within a week of performing the sleep study and set me up to receive my PAP machine. She also followed up and answered all my questions. Great experience!

December 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Great consult!

Mary Beth, Nurse Practitioner, was great - very helpful, willing to share her expertise while taking the time to answer all my questions. I highly recommend her and the team at Dreem Sleep

December 31, 2025
Unprompted review
Rated 1 out of 5 stars

Unreliable. Suddenly cancelled appointment with no explaination

Had an appointment scheduled for 7:30am on December 26, 2025. Without any explaination, at 9:45pm the night before, the company suddenly cancelled my early morning appointment the next day. If I had done this, according to their terms, I would have still been liable to pay them but, especially without any explaination, this leads me to not trust this company or want to set up another appointment as they seem flaky and unreliable now.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional! I had a great explanation with Dreem Health. The sleep test arrived quickly and was easy to do. Teresa was able to clearly explain my results. She is very personable and kind.

December 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Satisfied!

Very simple to follow process with professional communication and easy to pay via phone. Would use Dreem Health services again.

December 15, 2025
Unprompted review

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