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Dressly Reviews 

9,238
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 7,497 reviews, reviewers had a great experience with this company. Customers frequently share that the support team is exceptionally helpful, friendly, responsive, and quick to resolve any account questions or concerns. Consumers genuinely enjoy the platform as a fantastic tool to discover new styles, learn about flattering colors, and find cute comfortable outfits easily. However, some customers also noted that the subscription and sign-up process can sometimes feel a bit confusing or overly complicated to navigate. A few reviewers additionally mentioned that the suggested clothing options were heavily geared toward shops based in the United States or lacked personalized tailoring features.

What people talk about most

User experience

Customers had positive experiences with user_experience, finding the application easy to navigate, fun, and... See more

Product

People report ambiguous experiences with product features and styling. On one hand, many reviewers praise the... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as very understanding,... See more

Response time

Clients share positive opinions on response time, highlighting prompt and efficient communication. Consumers... See more

Subscription

Reviewers mention ambiguous feedback about subscription, noting that it is not worth the cost and features... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi, Been reviewing your suggestions. I mentioned I don’t like to emphasize my arms- seems most or many have short or sleeveless tops. Also, need suggestions for ‘older girls’, I’m 80!

Company replied

Rated 4 out of 5 stars

This whole process is set up great . I was never given the opportunity to state my current size of clothing so I’m not sure how this is gonna go.

Company replied

Rated 4 out of 5 stars

Although I never used the dressing and outfit choosing, I was very well treated when I canceled subscription. They responded within an hour and got it done. In addition they were very courteous and pr... See more

Company replied

Rated 5 out of 5 stars

I was a little bit upset not been able to see my outfit recommendations. As soon as I wrote my first email, the response was in a very short time. They gave me the attention and help with patient, no... See more

Company replied


Company details

  1. Stylist

Written by the company

Dressly is an AI personal shopping app that helps you buy clothes that fit. The app includes AI Body Scanner to understand your shape and AI Color Analysis to find colors that work for you. The Try On feature lets you see exactly how items look on your body before you buy — so you know the fit is right. You can also mix and match pieces with the AI Outfit Scanner, build capsules of clothes that coordinate, and keep everything organized in your Digital Wardrobe. The AI Assistant helps you navigate options along the way. Read Dressly reviews to see why people use it.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(9,238)

8,672 reviews in the last 12 months

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Rated 1 out of 5 stars

After subscribing

After subscribing, I reviewed the feedback and confirmed my initial concerns. I attempted to cancel the subscription within an hour of signing up.

Initially, I was instructed to complete a 7-day task. Subsequently, I was asked to provide a screenshot. On the third attempt, I was informed that a refund would only be processed after all seven tasks were completed. For the fourth interaction, I had to explain the emotional impact this process was having on my well-being.

I completed the tasks over seven days and once again submitted a screenshot, reiterating the difficulties I experienced with their refund procedure and its effect on me.

My fifth interaction involved an offer of a 50% refund, which I declined, followed by an offer of a 75% refund, which I also declined. While writing this review, I noticed that 75% of my initial payment had been refunded, which I found to be a rather shrewd move on their part.

I suspect that the prompt responses from customer service may be attributed to the use of AI technology. It appears there is a lack of genuine concern.

August 14, 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear Karen,

Thank you for sharing your detailed feedback. We are truly sorry to hear about your frustrating experience.

We would like to reassure you that our support interactions are handled by real people—our dedicated human support agents—and not by AI. Additionally, we want to clarify that we have specific refund policies in place, and we consistently follow them to ensure fairness and transparency for all users.

We also want to thoroughly look into the issue regarding the 75% refund that was processed despite your decline, as we want to ensure everything is resolved correctly and transparently. Unfortunately, we were unable to identify your account, as no email address was provided in your review. Please contact our support team at help@dressly.world so we can assist you directly.

Kind regards,
Dressly Team

Rated 2 out of 5 stars

I’m not seeing a lot that I like or…

I’m not seeing a lot that I like or whatever wear

August 13, 2026
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Reply from Dressly

Dear Ashley,

Thank you for sharing your feedback. We’re sorry that you haven’t found many outfits that match your style. Try liking or disliking the outfits you see — this helps us better understand your preferences and tailor future recommendations to you.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

Idrc

It was fun to see all the outfits.

August 13, 2026
Dressly logo

Reply from Dressly

Dear April,

Thank you for your lovely feedback. We’re so glad you enjoyed seeing all the outfits and had fun exploring Dressly.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Easy to use

The app is easy to use.

August 13, 2026
Dressly logo

Reply from Dressly

Dear Melissa Williams,

Thank you for your kind feedback. We’re delighted to hear that you find the app easy to use.

Kind regards,
Dressly Team

Rated 3 out of 5 stars

Need more input on shirt sleeve length

Need more input on shirt sleeve length
Wear prescription glasses could not do that in capsules
Preference for flat shoes not heels

August 13, 2026
Dressly logo

Reply from Dressly

Dear Pam,

Thank you for your feedback! Details like sleeve length, flat shoes, and prescription glasses make a huge difference in everyday styling.

You can update your profile settings to prioritize flat footwear and your preferred top coverage. Saving the looks you love and skipping heels helps Dressly learn your taste faster.

We’re also actively working on expanding specific options like sleeve lengths in future app updates. If you'd like help updating your profile, please reach out directly at help@dreslly.world!

Kind regards,
Dressly Team

Rated 4 out of 5 stars

Good feminine choices

August 13, 2026
Dressly logo

Reply from Dressly

Dear Isabella,

Thank you for your lovely feedback. We’re delighted to hear you found the feminine choices good and appreciated the selection.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Good to know Dressly

Good to know Dressly

August 13, 2026
Dressly logo

Reply from Dressly

Dear Nini Coenen,

Thank you for your kind words. We’re glad to hear Dressly is good to know and appreciate you taking a moment to share that.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

The ease of my selections and the…

The ease of my selections and the appropriateness of my choices.

August 13, 2026
Dressly logo

Reply from Dressly

Dear Edward and Laura DeLisle’,

Thank you for your lovely feedback. We’re delighted to hear that the ease of your selections and the appropriateness of your choices stood out to you.

It’s wonderful to know Dressly is making the experience feel simple and well-suited to your style.

Warm regards,
Dressly Team

Rated 3 out of 5 stars

Jacks

Do not like too country kinda of looks.

August 13, 2026
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Reply from Dressly

Dear Jackie,

Thank you for sharing your feedback. We understand that the styles shown may not always match your personal taste, and we’re sorry the recommendations haven’t felt like the right fit. Your feedback is valuable and helps us improve the variety and personalization of our recommendations.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Great

Showed how things work for me

August 13, 2026
Dressly logo

Reply from Dressly

Dear Lorna Laycraft,

Thank you for your lovely feedback. We’re so glad Dressly was able to show how things work for you.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

So far

So far, so good! The app is very user-friendly.

August 13, 2026
Dressly logo

Reply from Dressly

Dear Kristie Kane,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly feels very user-friendly so far.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

I liked several of my choices

I liked several of my choices. I live a casual style most days since I am retired. I definitely have a more taylored and conservative style. I look forward to seeing my options tomorrow.

August 13, 2026
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Reply from Dressly

Dear Cheryl,

Thank you so much for your lovely review. We’re delighted to hear that several of your choices felt right for your casual, tailored, and conservative style.

We hope you enjoy seeing tomorrow’s options and discovering even more looks you’ll love.

Warm regards,
Dressly Team

Rated 1 out of 5 stars

This app is an international scam run…

This app is an international scam run out of Cyprus. They charge $49.99 every month and make it impossible to cancel regardless of how many times I contacted them. You must chargeback, they will not respond!!!

August 13, 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear Michele,

Thank you for sharing your experience with us. We are truly sorry for the stress and frustration this situation has caused you, as providing a smooth and transparent service is very important to us.

We can confirm that your cancellation request was received and processed. To make sure you are fully taken care of regarding your payment, we have already assigned a dedicated agent to review your case and look into this right away.

Our team will be reaching out to you directly via email shortly to help make things right.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Fun and something new!

August 13, 2026
Dressly logo

Reply from Dressly

Dear Stephanie,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly feels fun and something new for you.

Warm regards,
Dressly Team

Rated 5 out of 5 stars
Dressly logo

Reply from Dressly

Dear Customer,

Thank you for your kind feedback. We’re delighted to hear that you’ve found Dressly very user-friendly.

It’s wonderful to know the experience has felt smooth and easy to use.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

All good !!!

August 13, 2026
Dressly logo

Reply from Dressly

Dear Cristina Enache,

Thank you so much for your lovely feedback. We’re delighted to hear that everything was all good for you.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

I can't afford much

Wanna get clothes And look great asked easy wistgHj

August 13, 2026
Dressly logo

Reply from Dressly

Dear april hyde,

Thank you for your lovely review. We’re delighted to hear that Dressly feels easy to use and helps you look great while choosing clothes.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Love the outfits they picked for me

So far day 2 loved what they picked

August 13, 2026
Dressly logo

Reply from Dressly

Dear Debbie Yount,

Thank you so much for your lovely feedback. We’re delighted to hear that you’ve loved what Dressly picked for you so far.

We’re excited to keep helping you discover pieces you enjoy.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Easy flow and beautiful outfits are…

Easy flow and beautiful outfits are suggested, for my age.

August 12, 2026
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Reply from Dressly

Dear jersey,

Thank you so much for your lovely feedback. We’re delighted to hear that the experience felt easy and that the outfit suggestions felt beautiful and suitable for your age.

It means a lot to know Dressly is helping make style feel effortless and inspiring.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

I really am enjoying the experience

I really am enjoying the experience. I'm 76 years old and I never knew how to dress my weird shaped body. Now I have more confidence in dressing myself.

August 13, 2026
Dressly logo

Reply from Dressly

Dear Denise,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly is helping you feel more confident in dressing your body and making style choices feel clearer.

It means a great deal to us to know you’re enjoying the experience.

Warm regards,
Dressly Team

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