Driven (formerly Thinking Capital) Reviews 1,030

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and excellent communication skills, making the entire process smooth and efficient. Many people highlight the quick response times and the personalized service, noting how the company effectively assisted them in securing financing for their business growth. However, some customers also noted that the service was not always as fast as expected, with some experiencing delays in receiving quotes. A few other people also felt that there was unnecessary back and forth in their interactions.

What people talk about most

Service

Users describe positive interactions with service, highlighting professionalism, efficiency, and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, kindness,... See more

Response time

Consumers generally express satisfaction with the response time. Many reviewers highlight the quick and... See more

Based on these reviews

Rated 5 out of 5 stars

We got excellent experience with Driven. We deal with Saad Majid he is very professional guy and assisted us to get LOC approved very quickly. We like to continue dealing with Driven and Saad Maj... See more

Rated 5 out of 5 stars

Straight forward experience, nice long enough term which actually gives your business time to make use of the funds to grow your business compared to other short term lenders which can cripple you for... See more

Rated 5 out of 5 stars

Driven came through for my company when I needed it. The process was rather seamless and quick, asked logical questions and really looked at the financial data as opposed to the age of the corporation... See more

Rated 5 out of 5 stars

As a small business, Driven was incredible from the moment of application to approval and connecting with their team. Terms were fair and driven worked with you to ensure they met your expectations. T... See more


Company details

  1. Alternative Financial Service
  2. Financial Consultant
  3. Non-Bank Financial Service

Written by the company

Driven is Canada's leading fintech dedicated to small businesses. It provides flexible capital, personalized support, and next-generation data science and technology to Canadian small business owners. Since 2006, Driven has empowered more than 17,000 Canadian businesses to survive, thrive, and grow to their full potential.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Small Business

being a small business and BDC not able to help us these guys are always have our support and our backing to make sure that we can keep our doors open

April 9, 2025
Rated 5 out of 5 stars

The staff is professional

The staff is professional, supportive, and truly care about helping you. Highly recommend for anyone looking for reliable financial assistance!

April 8, 2025
Rated 4 out of 5 stars

10 years of borrowing money

I have used Driven and before that Thinking Capital for 10 years. Due to the merchant loans it has made it possible for me to upgrade equipment, grow my business, and succeed. Things i do not like are that they pursue you for a loan, they are quick to tell you you can get this amount, and THEN require a bunch of extra steps that come across like a pressure sales tactic. They ARE convenient, but you pay for that in cost of loan. i far prefer the old style where instead of set weekly payments, that a set % of your income was taken, this enabled me to pay back very quickly.

March 27, 2025
Rated 5 out of 5 stars

Very easy process

Very easy process, quick and helpful team. Highly recommend as an alternative lender to traditional banks.

March 31, 2025
Rated 5 out of 5 stars

it was a great experience

that was too fast and detailed. everything was super clear and straight forward.

Driven team (specially Jason & Louis-Philippe) were very nice, friendly and they spent huge efforts to clarify few issues with Revenue Quebec on behalf of me.

March 19, 2025
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Driven Loan, thanks to Kahlil! From the start, he was professional, patient, and extremely helpful in guiding me through the loan process. He took the time to explain everything clearly, ensuring I understood all my options before making a decision.

Kahlil’s dedication and expertise made the entire process smooth and stress-free. He was always available to answer my questions and I highly recommend Driven Loan, especially if you get the chance to work with Kahlil!

March 6, 2025

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