Driven Motorgroup Reviews 604

Amazing service from start to finish. Made the whole buying & collecting process very quick and easy. Would definitely recommend to friends and family, thank you Carl!

Spoke with Carl whilst viewing the cars, Carl listened to our preferences of what type of car we wanted, was throughly helpful and wasn't your typical salesman trying to push the car on us. Allowed us time to sort things our end. Kept us up to date during the whole transaction. Would definately recommend purchasing a car from Driven motorgroup and speaking with Carl. Even helped me when transferring my car seats from my old car that i had part ex'd to my new car.

I would like to thank Chris for going the extra mile to help me to get a courtesy car and reassuring me very good service

I’ve recently purchased my lovely car through Driven Motorgroup and I couldn’t be any happier. Firstly, Carl, the person who took care of my needs from day 1, has always been extremely helpful and always checks up on his customers. I have traded my old car for the current, and also the procedure was super quick and easy! Super happy with the service and will definitely be getting my future cars from this dealership.

Excellent service. Excellent people. Excellent car. First time buying a car from driven and it was an outstanding experience start to finish!

After looking at all garages in the Teesside area for a car that could handle our Standard Poodle we found 3 cars that looked great, within budget and quality brands at Driven.
I have to say I was really impressed with the service we received from Carl, he went out of his way to look after us.
We chose an awesome LR Freelander 2, what a quality car that we fell in love with after the test drive. Carl was really accommodating allowing us to take as much time as we wanted to test the car out. He even suggested bringing our huge Puppy along!!
Not only was the car with budget we received a great trade in value on our Mini.
I can highly recommend Driven, go and see Carl, he is one of the best sales people I’ve met. Trust me I love buying cars!!

this is my first car from Driven,Carl has sorted these for me. He has always given me the best deals and been so reliable, helpful and chatty.
Thank you for the new car Carl!

Got a vehicle from these early Dec '21.

I'd give them 10/10 stars from walking in, showing me what they have, their sales process in general was absolutely spot on and I was kept in the loop over the phone and via WhatsApp... Then it went downhill after I picked the vehicle up (1/10 stars)

Day one, noticed they hadn't sorted the dents and paint out on the back (not a big issue assuming they'd book it in)... Not one offer to do the job (have this agreed in writing too)...

As time has gone on, days, a week or two later, I have noticed more problems such as the front parking sensors working when they want to, the rear parking sensors are constantly beeping when in reverse, the vehicle has had a poor respray job (the back is a different colour to the front) and there's been some form of bad welding underneath.

The finance company aren't really interested either. They've been kept upto date and are of no use or help at all!

In fairness, they have offered me to part exchange the vehicle (at trade price but 'they would look after me' - the cheek ey?). They quoted me £100+pm more for a similar value vehicle without asking for a settlement quote. Would I really want to risk taking another car off them after this?

I've got nowhere at all dealing with these, so I have just dropped off the vehicle with them and I have asked for one of the owners (Chris or Jonathan) to contact me anytime to try and get this resolved... And guess what.... Nothing!!!

I would avoid buying a vehicle off this company, unless you bring someone with you to look at the vehicle you're buying first.

My very first time purchasing a car from driven car sales and I could not of been happier from the moment I walked in to driving my gorgeous new car away! Such helpful people Carl was amazing and made the whole experience a breeze. Thank you so much for helping me with every last detail would definitely recommend everyone to go to driven!

Onto my second car from Driven, both times Carl has sorted these for me. He has always given me the best deals and been so reliable, helpful and chatty.
Thank you for the new car Carl!

Absolute faultless throughout
From walking in to driving my new car away great team and Carl made everything easy see you in the future drivengroup

Great garage straight honest talking just purchased my third car off them would definitely recommend

Excellent sales and after sales car, couldn’t have been more helpful

Took my car in for a service and MOT, the staff were very welcoming and happy to help. I was in and out within a couple of hours. Great service!

Best service I’ve had in purchasing another car thank you driven car sales

Top quality,hassle free customer relations. I will be recommending this dealership to all

Great customer service would highly recommend drivengroup

Recently bought my car from driven , customer service was excellent and would highly recommend for anyone looking to buy a car

excellent service! thank you