Oscar Car Rental Reviews 100

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and exceptionally helpful, often going above and beyond to accommodate needs. People frequently highlight the excellent service, noting the efficiency, ease, and quickness of the rental process, from check-in to driving away. The vehicles themselves are often described as clean, reliable, and in great condition, contributing to a smooth and comfortable user experience. However, some customers also noted occasional issues with the vehicles, such as a non-functioning air conditioner, an unpleasant odor, or steering problems. A few other people also felt that the company could have been more empathetic and apologetic in certain situations.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, friendliness,... See more

Service

Customers consistently note positive experiences with service, highlighting the ease of the rental process,... See more

User experience

Users describe positive interactions with the user experience. Many customers found the process very easy,... See more

Product

Clients share positive opinions on the product. Many reviewers praise the vehicles, describing them as... See more

Quality

Consumers find the vehicle quality to be positive. Many reviewers praise the vehicles as clean, comfortable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

have never ever been more happy with a car rental business! Between Oscars & Brickner's, they are a awesome duo! Prices are great! Vehicles are so reliable! If i could give 10 stars i would. Customer... See more

Company replied

Rated 5 out of 5 stars

Great rental experience and the rental car was amazing. They were extremely professional, very very nice, accommodated my situation that came up mid rental, and the car was in excellent shape/conditio... See more

Company replied

Rated 5 out of 5 stars

I was thrilled to find out that I can rent a car in Berlin Wisconsin. Tricia at Sondalle Ford was terrific. She answered all my questions, and was able to reach out to support at Oscar when she needed... See more

Company replied

Rated 5 out of 5 stars

Rented a Chevy Spark from Keyes Chevrolet in Menomonie for one day trip. Great compact car.... didn't feel compact, of course great mileage and great price. Very satisfied. Everyone at dealership so... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

Welcome to Oscar Car Rental's Trustpilot. We hope you have been satisfied with your car rental with us.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

100 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Professional and excellent service.

The best ever service Mr Antonio was so kind and professional.
My experience was totally hassle free and smooth sailing . His vehiles are the cleanest and smoke free.

July 30, 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi Lori,

Thank you for the glowing review! We are also happy for having Mr Antonio on our team.

Best regards,
Theis
Oscar Customer Support

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Friendly and professional. I will definitely rent from them again and recommend to family.

July 26, 2025
Unprompted review
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Reply from Oscar Car Rental

Hi Stacy,

Thank you so much for your kind words and 5-star rating!

Best regards,
Theis
Oscar Customer Support

Rated 5 out of 5 stars

We booked online and received the best care.

We booked online and received outstanding results. The process was easy and the experience was great. Ashland Wi needed this service and I’m so happy they are here now. Thank you all for your help when we needed it.

July 25, 2025
Unprompted review
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Reply from Oscar Car Rental

Hi Missy Bystedt,

Thank you for the wonderful review, it was a pleasure assisting you!

Best regards,
Theis
Oscar Customer Support

Rated 5 out of 5 stars

Rental service was great as I already…

The online portal was easy and user friendly. I was able to rent the 12 passenger vehicle with no problem. During up and drop, the service was Great! It was quick and easy and efficient! Will definitely rent from here again.

July 19, 2025
Unprompted review
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Reply from Oscar Car Rental

Hi Amy,

Thank you for the wonderful review, it was a pleasure assisting you! You are always welcome to rent from us again.

Best regards,
Theis
Oscar Customer Support

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Rated 4 out of 5 stars

Booked vehicle was wrecked, but they made it right.

I booked my rental online, and the day I was supposed to pick it up, it was returned crashed. The guy went and bought a mini van so I would still have a rental vehicle for my vacation which was very appreciated. Only down side was the air conditioner in the vehicle didn't work properly.

July 16, 2025
Unprompted review
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Reply from Oscar Car Rental

Hi Aaron,

Thanks for your feedback. We’re glad we could arrange a replacement vehicle so your vacation wasn’t disrupted, but we’re sorry about the issue with the air conditioning. We hope we can do it better next time!

Best regards,
Theis
Oscar Customer Support

Rated 5 out of 5 stars

Great place to get a car ,very friendly…

Great place to get a car ,very friendly people, easy in and out clean cars

July 22, 2025
Unprompted review
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Reply from Oscar Car Rental

Hi Jerry,

Thank you for the wonderful review, it was a pleasure assisting you!

Best regards,
Theis
Oscar Customer Support

Rated 5 out of 5 stars

I needed the car dropped off at the…

I needed the car dropped off at the doctor's office and they did it they gave me a time and was there before that time it was brickner auto
Thank you
Blaine Jacobson

July 24, 2025
Unprompted review
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Reply from Oscar Car Rental

Hi Blaine,

Thank you for the wonderful review, it was a pleasure assisting you!

Best regards,
Theis
Oscar Customer Support

Rated 5 out of 5 stars

It's my 5th time renting at Oscar's no…

It's my 5th time renting at Oscar's no issues price was is lower than every place else I check into. 2 convenient locations near one is 12 minutes away only the other takes about 30 minutes but only had to go there once. Either way it saved me. And they have been prompt on giving the refunds for the deposit pretty quick.

July 21, 2025
Unprompted review
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Reply from Oscar Car Rental

Hi Tami,

Thank you so much for renting with us for the 5th time - that really means a lot!

We’re happy to hear that our prices, locations, and quick deposit refunds have made things easier for you.

Looking forward to helping you again soon!

Best regards,
Theis
Customer Support Team

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Rated 4 out of 5 stars

The rental process was very easy

The rental process was very easy. We rented a 12 passenger van and didn't have any issues. Only downside was the smell. It had an unpleasant odor that never went away. The inside of the van could have been a bit cleaner. I vacuumed it before we left on our trip.

July 7, 2025
Unprompted review
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Reply from Oscar Car Rental

Hi Scott,

Thank you for taking the time to share your feedback and for giving us 4 stars.

We’re glad to hear the rental process was easy and that the van worked well for your trip. We’re sorry about the odor and the cleanliness not being up to standard - that’s not the experience we want to deliver.

Your comments will be shared with our team so we can improve. We hope to welcome you again and give you a full 5-star experience next time.

Best regards
Theis
Customer Support Team

Rated 5 out of 5 stars

Great company

Great company, friendly staff, vehicle ran well. Would highly recommend.

July 1, 2025
Unprompted review
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Reply from Oscar Car Rental

Hi Fletcher,

Thanks for taking the time to leave us a 5-star review!

Best regards,
Theis
Oscar Customer Support

Rated 5 out of 5 stars

This was by far the easiest and best…

This was by far the easiest and best rental experience I have done! The car was beautiful the staff very friendly and efficient. I will definitely use it agian!

June 29, 2025
Unprompted review
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Reply from Oscar Car Rental

Hi Cindy,

We truly appreciate your support and are glad you were satisfied.

Best regards
Theis
Oscar Customer Support

Rated 5 out of 5 stars

Above and beyond

They were great to work with. For what we got for a value of a vehicle and price not to mention service, would recommend

June 28, 2025
Unprompted review
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Reply from Oscar Car Rental

Hi Mike,

Your feedback means a lot to us, thank you for the glowing review!

Best regards,
Theis
Oscar Customer Support

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Rated 5 out of 5 stars

Super helpful reception

Super helpful reception. Excellent car and no hassle experience.

June 30, 2025
Unprompted review
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Reply from Oscar Car Rental

Hi Brett,

Thank you so much for your kind words and 5-star rating!

Best regards,
Theis
Oscar Customer Support

Rated 5 out of 5 stars

Thanks

Very friendly and professional. Vehicle was clean and in great shape. Easy process to rent and return vehicle.

June 18, 2025
Unprompted review
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Reply from Oscar Car Rental

Hi Mark,

Thank you so much for your kind words and 5-star rating!

Best regards,
Theis
Oscar Customer Support

Rated 1 out of 5 stars

Worst car rental experience I have ever…

Worst car rental experience I have ever had at the Oscar Kenosha WI location. I booked days in advance with $500 deposit all clear. As soon as I get there to get my booked car, they say that the guy hasn't returned with my car so they must cancel my reservation! I had to ask them, well isn't there any other cars in your car rental business?? They said, "no"! Barely much of an explanation then suggested I book on Friday two days later! I had to be the one to ask and make sure I am refunded because it is not my fault. They could have been more empathetic and apologetic so unprofessional and unacceptable! They said next time will be better, but I doubt that as I said that this was my first experience at Oscars car rental. I decided to try with Enterprise same day no booking in advance and guess what?! I was out driving in a better ride, better rate, and in less than 5 minutes!!! Enterprise was the absolute greatest car rental experience ever and I will always go there!!

June 10, 2025
Unprompted review
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Reply from Oscar Car Rental

Dear Jameson,

Thank you for your review.

We are sorry that you had a bad experience. This is of course not the service we want to provide, and we take your feedback seriously.

We are currently investigating your case further to clarify what happened. Right now we are missing some from booking details from you.

Feel free to reach out to us, so we can help you with the case.

Kind regards,
Theis
Customer Support Team

Rated 5 out of 5 stars

5 stars

five star experience renting from Oscars!

June 11, 2025
Unprompted review
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Reply from Oscar Car Rental

Hi Veronica,

Thanks for taking the time to leave us a 5-star review!

Best regards,
Theis
Oscar Customer Support

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Rated 5 out of 5 stars

Sun prairie location is very…

Sun prairie location is very professional the young man there is nice and really works with the customer I will definitely be renting again

May 29, 2025
Unprompted review
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Reply from Oscar Car Rental

Hi,

We truly appreciate your support and are glad you were satisfied.

Best regards,

Theis
Oscar Customer Support

Rated 5 out of 5 stars

Very easy to rent a car

Easy to rent a car and very helpful, very clean car and employes were very friendly definitely will be back

May 24, 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi Randy,

Your feedback means a lot to us, thank you for the glowing review!

Best regards,
Theis
Oscar Customer Support

Rated 5 out of 5 stars

Clean and good working car

The car I rented was clean and nice, pickup was easy, and the staff was really friendly. The prices were very good. I would definitely recommend Oscars.

May 13, 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi Ryan,

We’re so happy to hear you had a great experience. Thanks for the 5 stars!

Best regards,
Theis
Oscar Customer Support

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