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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience with Customer Service started out well. It very quickly deteriorated. That comment doesn't reflect the product but addresses customer service. I asked for a telephone number and a ret... See more
Company replied
I only wanted to buy the replacement filters, but was unable to do so. I was forced to buy another shower head which wasn't needed at this time. Please make that change so that others will not have th... See more
Company replied
I love the shower head, but am VERY FRUSTRATED with their customer service! Maybe this review will get their attention. I have sent them THREE e-mails, saying I want to cancel the continuing filte... See more
Company replied
Company details
Written by the company
Originating from the word "Thrive", our brand embodies the urge and obsession to attain goals. And our goals are clear: Shape Commerce.
Contact info
Portugal
- drivse.com
2.9
Average
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 58% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am very impressed
I am very impressed with Drivse response to every optical I encountered. I am awaiting yet another small delma to be solved.
Excellent job Drivse. Thank you
God Bless
June 7, 2026
Unprompted review
Reply from Drivse
💬✨ Thank you for sharing your experience 🚿. We’re delighted to know our team was able to assist you and provide helpful resolutions 💖. Your feedback is truly appreciated 🌟.
I’m sensitive to strong pressure and…
I’m sensitive to strong pressure and usually hate powerful showers. Somehow this manages to feel strong but still gentle on the skin. That balance is hard to find honestly. I’m glad it worked out.
June 1, 2026
Unprompted review
Reply from Drivse
💬✨ Thank you for sharing your experience 🚿. We’re so glad to hear the shower head provides a strong yet gentle balance that feels comfortable 💖. Your feedback is truly appreciated 🌟.
Faster check outs, PLEASE!
There are too many add ons when you check out. They pressure you to buy another product almost to the point of not wanting to complete the purchase.
June 7, 2026
Unprompted review
Reply from Drivse
💬✨ Thank you for sharing your feedback 🚿. We’re sorry to hear the checkout process felt overwhelming 💖. Your input is truly valuable and helps us improve 🌟.
Reply from Drivse
💬✨ Thank you for sharing your feedback 🚿. We’re delighted to hear the shower head is working well and bringing such positive results 💖. Your support means a lot 🌟.
Quality of filters
I do not like the filters..they look cheap..I doubt they work well. I am not sure what results to look for. I have seen any dramatic changes to my hair and skin. I buy high end products for my hair and skin..so I am not able to say..that the showerhead has made a striking difference to my skin or hair.
June 7, 2026
Unprompted review
Reply from Drivse
💬✨ Thank you for sharing your feedback 🚿. We’re sorry to hear the filters did not meet your expectations 💖. Your input is valuable and helps us improve 🌟. For product details, you may check here 👉 https://drivse.com/products/copy-of-filter-replacements.
It doesn’t look bulky or awkward on the…
It doesn’t look bulky or awkward on the wall. I like how minimal it looks.
May 14, 2026
Unprompted review
Reply from Drivse
💬✨ Thank you for sharing your feedback 🚿. We’re glad to hear you appreciate the minimal look and how well it fits without appearing bulky 💖. Your support means a lot 🌟.
The responses from the team were always…
The responses from the team were always quick and helpful.
Easy to deal with and accommodating.
June 6, 2026
Unprompted review
Reply from Drivse
💬✨ Thank you for sharing your feedback 🚿. We’re delighted to know the team’s quick and helpful responses made your experience easier 💖. Your support means a lot 🌟.
When I got notice a shipment was…
When I got notice a shipment was coming, after I thought I had moved the next shipment out further, they answered right away, and I was wrong I did not move it as far as I thought. In the end they have now moved it out for me, and I am happy.
On another note I love this water softener.
June 6, 2026
Unprompted review
Reply from Drivse
💬✨ Thank you for sharing your feedback 🚿. We’re glad to hear the team was able to assist quickly and adjust your shipment as needed 💖. It’s wonderful to know you’re enjoying the water softener 🌟.
The employee I encountered was very…
The employee I encountered was very polite and professional
June 6, 2026
Unprompted review
Reply from Drivse
💬✨ Thank you for sharing your feedback 🚿. We’re delighted to know the team’s professionalism and polite service made a positive impression 💖. Your support is truly appreciated 🌟.
Iondrops made my showertime more…
Iondrops made my showertime more enjoyable.
June 6, 2026
Unprompted review
Reply from Drivse
💬✨ Thank you for sharing your feedback 🚿. We’re delighted to know the IonDrops shower head has made your shower time more enjoyable 💖. Your support means a lot 🌟.
Good solid informationinformation was clear and there was…
The information was clear and there was enough of it to make a good decision. Looking forward to using it!!
June 5, 2026
Unprompted review
Reply from Drivse
Thank you for sharing 🌸✨. We’re glad the information was clear and helpful in making your decision 🚿💙. It’s wonderful to hear you’re looking forward to using it — enjoy the refreshing experience 🙌😊.
We're looking forward to using the 2.0!
June 5, 2026
Unprompted review
Reply from Drivse
That’s exciting 🚿✨! The 2.0 brings an even smoother, refreshing experience, and we’re glad you’re looking forward to it 💙🙌. Thank you for sharing your enthusiasm!
The water pressure is the best I every…water power the best .
The water pressure is the best I every had .
June 5, 2026
Unprompted review
Reply from Drivse
So glad to hear you’re enjoying the powerful water pressure 🚿✨. It makes such a refreshing difference — thank you for sharing your experience 💙😊.
Ton is great
Ton is great, he helped me out with returning the shower heads that seem to be sold separately from the mounts and the hoses, you have to buy that stuff not included that's why I returned everything, it may be the best shower head in the world but the marketing is pretty lousy, you got to let people know before you take money out of their account so it's going to cost them more money than what is originally in the deal, thank you to Ton for helping me out, have a nice day
June 5, 2026
Unprompted review
Reply from Drivse
Thank you for sharing your honest feedback 🚿✨. We’re glad our team was able to assist with your return, and we truly appreciate your input about the mounts and hoses. Your experience helps us improve, and we’ll make sure it’s noted 💙😊.
I am very angry with your company
I am very angry with your company. I am being charged 105.00$ for 3 shower heads when I did not purchase any. I was going to purchase your product until I found out that after you buy the shower head you have to buy the connection hose and that whole package for another 40.00. then you have to buy the filters for another 40.00 dollar. That's 120.00 dollars that I could not afford. At which time I did put in my credit card number but I never followed thru with the purchase. Now I have 3 shower heads coming and out 105.00 in which I don't want. Did call customer service and was told that there wasn't anything they could do to void the purchase. I live on soc5 security. 105.00 dollars that you charged me was part of my rent. I only get 950.00 a month. So you can see I am in a serious situation here because of this. I really would have liked to try your product but it was just too expensive and the billing set up was very confusing. U hit one button and a sales tactics comes up. If you hit no thank you another sales tactics comes up so you can see were it gets confusing. How do I get my money back? Please email back or give me a call. 401 556 9426
Thank you
Cheryl Stgeorge
June 4, 2026
Unprompted review
Reply from Drivse
Thank you for your feedback. We’re really sorry to hear about your experience.
This isn’t the level of service we aim to provide, and we’d like to make things right. If you’re open to it, please reach out to us at support@drivse.com with a few more details so we can look into your case and assist you as quickly as possible.
We truly appreciate you bringing this to our attention—it helps us improve, and we’re here to help resolve this for you.
I didn’t think something this small…
I didn’t think something this small would make a difference but my showers feel calmer now. Hard to explain but the water just feels nicer.
May 19, 2026
Unprompted review
Reply from Drivse
We’re delighted to hear your showers feel calmer and more enjoyable 🚿✨. Thank you for sharing your wonderful feedback 💙😊.
I have a well in coastal SW Florida
I have a well in coastal SW Florida. Something in the water caused me and allergic reaction and gave me terrible case of dermatitis! Thanks to Drivse shower head, I got completely cured. Thank You Drivse for saving my hair and my scalp from whatever mineral or chemical is in my well water!! And my skin all over is much softer after a shower now!!!
December 5, 2025
Unprompted review
Reply from Drivse
We’re so glad to hear the shower head has helped with your skin, scalp, and overall well‑being 🚿✨. Thank you for sharing such positive feedback 💙😊.
I USE IT ONE OR TWO TIMES AND NOW THE…
I USE IT ONE OR TWO TIMES AND NOW THE WATER COMES OUT VERY SLOW AND NO POWER TO THIS SHOWER YOU ARE SAYING WAS SO GOOD AND THE FILTER LOOKS LIKE ITS GONE IT TURN TO PAPER WHEM I LOOK AT THE FILTER HOW IS THIS DRIVSE SUPPOSE TO WORK?
June 4, 2026
Unprompted review
Reply from Drivse
Hi there,
I’ve read your review and understand your concern.
To help us check this further, could you please share your order number or the email address used for the purchase? You may also contact us directly at support@drivse.com (mailto:support@drivse.com), and our team will assist you as soon as possible.
We truly value every customer experience and would appreciate the chance to make this right.
Thank you for your time and understanding.
Best regards,
John
Drivse Support Team
Reply from Drivse
Thank you for your feedback. We’re really sorry to hear about your experience.
This isn’t the level of service we aim to provide, and we’d like to make things right. If you’re open to it, please reach out to us at support@drivse.com with a few more details so we can look into your case and assist you as quickly as possible.
We truly appreciate you bringing this to our attention—it helps us improve, and we’re here to help resolve this for you.
The showerhead used way less water…
The showerhead used way less water pressure to get a good and powerful supply of shower water. Me and my friend were impressed. Easy to install too.
June 1, 2026
Unprompted review
Reply from Drivse
We’re happy to know the shower head gave you a powerful flow with less water pressure 🚿✨. Thank you for sharing your positive experience 💙😊.
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