drmersclub.com Reviews 

294
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the heavy material, durability, and excellent design of items like hoodies and jeans. Many appreciate the comfortable fit, often finding items true to size or perfectly suited for an oversized look, and commend the brand's unique style. The delivery service is frequently highlighted for being fast and timely, with many receiving their orders quickly, even for international shipments. Additionally, people often report positive interactions with customer service, describing staff as helpful and kind in resolving issues. However, some customers also noted issues with order communication, such as not receiving email confirmations or tracking information, leading to uncertainty about delivery dates. A few people experienced significant delays or even reported that their orders never arrived, and some were dissatisfied with the responsiveness of customer service.

What people talk about most

Product

Consumers generally express high satisfaction with the product, frequently praising the quality of materials,... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently praising the excellent... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting fast shipping times,... See more

Order

Users describe positive interactions with order, with many expressing satisfaction and a strong intent to... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, kind, and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been having their signature hoodies on my sight for almost over a year, and I purchased right on time. I bought two of them, one in electric blue (L) and one in hot pink (XL). The colors of the h... See more

Company replied

Rated 5 out of 5 stars

My brother asked me for a hoodie from here for Christmas! He absolutely loved his hoodie and I enjoyed the purchase as well. I really appreciate how they offer pay later options like afterpay. Also, t... See more

Company replied

Rated 5 out of 5 stars

Stephen went out of his way to assure me that I would receive my order despite website related issues. I placed an order for a pair of trousers to be shipped to an FPO, Armed Pacific address. Step... See more

Company replied

Rated 5 out of 5 stars

The quality is top notch! I own about 5 pieces, recently buying the costellation jeans from the 'SEARCHING' collection and I don't regret buying each and one of them :D The material and comfort real... See more

Company replied


4.5

Excellent

TrustScore 4.5 out of 5

294 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 21% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(294)

146 reviews in the last 12 months

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Rated 5 out of 5 stars

such a great and friendly team

such a great and friendly team, loved the selection of clothes that are very comfortable.

May 18, 2026
Unprompted review
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Reply from drmersclub.com

Hey Hayden,

Thanks so much for the support — it means more to us than you know :-)

Rated 4 out of 5 stars

The quality and the design are amazing…

The quality and the design are amazing and the delivery is fast. The only problem is the size. I wanted to wear the jeans I got on high hip level where my measurement is 88cm. The Large size is supposed to fit for 86cm and yet it was huge for me.

May 13, 2026
Unprompted review
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Reply from drmersclub.com

Hey Apostolos,

Thanks for your feedback! If there is an issue with your order, kindly email us and we may be able to help :-)

Rated 5 out of 5 stars

Drmersclub experience!

I’ve order online and in person and I’ve always had a wonderful experience and have been a fan of the brand for a couple years now. This is one of the few brands who that I know that creates a community with their audience by organizing events or doing special popups! Highly recommend this brand, I basically live in their clothing!!!!

May 14, 2026
Unprompted review
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Reply from drmersclub.com

Hey Lina

We are so happy to hear this! Your support means everything to us and we are so happy to have you in the fam :-)

Rated 1 out of 5 stars

Drmersclud is a scam

Drmersclud is a scam. I ordered a hoodie months ago, which never arrived. I have contacted their customer support about 10 times and have had no response. I believe this is not a legitimate company. DO NOT ORDER FROM THEM

April 14, 2026
Unprompted review
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Reply from drmersclub.com

Hi Oli - it looks like you've been a loyal customer of ours as you've purchased 5 times before so thank you for that! So sorry that you haven't received your order or a response yet.. Although it looks like our emails may not be getting through to you - could you please send an email from an alternate address?

Thanks for your support and apologies for the hassle!

- DRMERS TEAM

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Rated 5 out of 5 stars

Love the fit of every piece I have

Love the fit of every piece I have, totally unique to DRMERS. Their boxy hoodie fit is perfect. Their baggie jeans are perfect. Highly recommend

May 3, 2026
Unprompted review
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Reply from drmersclub.com

Hey Taiki!

Thanks for taking the time to show some love! Your support means more to us than you know :-)

Rated 5 out of 5 stars

Cable Cobalt Sweater

The shipping was fast and the product is made of a very good quality. It looks just like in the website. Love it!

May 4, 2026
Unprompted review
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Reply from drmersclub.com

Hey Leonardo!

Thanks so much for the support — it means more to us than you know :-)

Rated 4 out of 5 stars

Very good quality but long shipping delays

The items are great and really high quality. I ordered the waffle knit hoodie in grey and it's a heavier weight/better quality than I expected. I also got the Polaris Jeans which are the perfect baggy, mid waist fit for my height (5ft9). It's hard to find women's baggy jeans that fit in the waist while still being baggy through the hips and leg. Only giving 4 stars as the delivery took over 2 weeks to arrive to Australia from when I ordered.

May 4, 2026
Unprompted review
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Reply from drmersclub.com

Hey Braedi!

Thanks so much for your feedback! We're so happy to hear that you like your pieces :-)

Rated 5 out of 5 stars

Fast shipping lovely quality

I've now ordered three pieces from drmers club and i love them all, they're such a lovely quality and shipping has always been pretty fast <3

May 2, 2026
Unprompted review
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Reply from drmersclub.com

Hey there!

We're so happy to hear that you love your new pieces! Your support means more to us than you know :-)

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Rated 5 out of 5 stars

excellent shop

excellent shop, clothes are expansive but the quality is really good!

April 30, 2026
Unprompted review
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Reply from drmersclub.com

Hey Coline,

Thank you for the feedback! We appreciate your support — it means more to us than you know :-)

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Impossible to return an item.
I received a pair of joggers that were far too short for my son and so needed to return them.
The process to return items is that you need to send them an email within 2 weeks of receiving an item. I have sent several emails with no response.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

I bought the signature baggy sweatpants…

I bought the signature baggy sweatpants and the quality is amazing it is so thick and very nice quality cotton! It really is like wearing a good feeling and its not an insane price for how good the quality is. Very happy!

April 7, 2026
Unprompted review
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Reply from drmersclub.com

Hey there,

Thanks for taking the time to show some love! We're so happy to hear you love your new sweatpants :-)

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Rated 1 out of 5 stars

Fast fashion junk

Glorified overpriced hoodies, fast fashion, and they don’t even restock items for their drops so they work on FOMO- you’re either there when they first drop or you’re not getting that item. Like if you’re not going to restock something, just take it off the website! It’s frustrating when something you’ve released within a week is confirmed to not even get a restock. Your Smalls are always sold out first. So I dunno, maybe order more small sizes to sell? I’ve bought one hoodie from them and it’s just a hoodie. Yay, double zipper, but literally H&M sells the same kind of stuff WITH double zippers for less for the SAME quality. This brand pretends to be for the people, but if you were for the people, you’d price accordingly. $120 for a mediocre hoodie is INSANE. And your target demographic are younger people. You’re taking advantage of people.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use website

Easy to use website, and delivery time has significantly shortened plus great packaging and quality clothes!

March 27, 2026
Unprompted review
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Reply from drmersclub.com

Hey there!

Thanks for taking the time to show some support — it means more to us than you know :-)

Rated 5 out of 5 stars

Didn’t disappoint

I ordered a pair of sweatpants expecting them to be my dream pants and they kinda were. Don’t get me wrong, the quality is amazing, the packaging too (they even put a sticker inside which is so cute) and the fit is great. The ones I ordered are very thick and perfect for the cold season. I love them and Drmersclub too

Oh and delivery from what I think was Canada took about two weeks, which was pretty fast honestly :)

April 2, 2026
Unprompted review
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Reply from drmersclub.com

Hey Irene!

Thanks for taking the time to show some love! We are so happy you like your pieces :-)

Rated 4 out of 5 stars

Good quality but the hood is massive

Arrived quickly within a week to the UK. I ordered a smiley zip up hoodie, quality feels good but the hood is massive and I ordered a small. The hood is so big it pulls the hoodie back and I have to fiddle around with it to make it sit better, it's a pretty weird design. Other than that it's good.

March 26, 2026
Unprompted review
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Reply from drmersclub.com

Hey Roxy,

Thank you so much for the feedback! We'll make sure to pass this along to our product team :-)

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Rated 5 out of 5 stars

Letters Sweatshirt

The website was easy to use. The sweatshirt is awesome-great quality as well as design.

March 24, 2026
Unprompted review
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Reply from drmersclub.com

Hey Kristina!

We're so happy to hear you love your new piece! Thanks for taking the time to show some support — it means more to us than you know :-)

Rated 5 out of 5 stars

I expected good quality but some how…

I expected good quality but some how drmers club went above my expectations and I received my new favorite clothes in my closet.

March 26, 2026
Unprompted review
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Reply from drmersclub.com

Hey Jasper,

We're so happy to hear this! Thanks for taking the time to show support, it means more to us than you know :-)

Rated 3 out of 5 stars

Honestly amazing quality no complaints…

Honestly amazing quality no complaints but the experience having to buy one is where I dread because everything is unisex and super oversized so I don’t know my actual size/fit. The size chart isn’t true to size and the returns are not free plus for refunds it’s a gift card not your actual card. If it was based on genders, at least I’ll have an idea on the scale of size I’m on. So if I wanna buy something. I have to be very sold on it and anxiously wait until it comes. For example, I got the waffle knit sweater. I’m usually a large and got a medium based on size chart but I should’ve sized down right down to XS because it was wayyyy too big. I wouldn’t have known that if I didn’t try it on and I’m not returning it cause of the shipping cost plus I’m not getting my money back, it’s all not worth it. As I said the experience isn’t the greatest but the quality is amazing.

March 23, 2026
Unprompted review

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